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All Journal Martabe : Jurnal Pengabdian Kepada Masyarakat Manajemen : Jurnal Ekonomi
Nurhasanah Nurhasanah
STIE IBMI Medan
Agriculture, Biological Sciences & Forestry Arts Humanities Economics, Econometrics & Finance Education Social Sciences

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SOCIALIZATION OF THE IMPORTANCE OF GOOD SERVICE TECHNIQUES TO SUPPORT HOSPITAL QUALITY IN PIRNGADI HOSPITAL MEDAN Lapiti Gokmatua Sagala; Maduma Sari Sagala; Hafni Cholida Nasution; Nurhasanah Nurhasanah; Azwar Anas Manurung
Martabe : Jurnal Pengabdian Kepada Masyarakat Vol 6, No 7 (2023): Martabe : Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jpm.v6i7.2576-2579

Abstract

Rumah sakit adalah salah satu sarana kesehatan yang memberikan pelayanan kesehatan kepada masyarakat, rumah sakit memiliki peran yang sangat penting dalam meningkatan harapan kesehatan masyarakat.  Sasaran  kegiatan  pengabdian  kepada  masyarakat ini  adalah  staf-staf  atau  pegawai  yang  bekerja di RSUD  Pirngadi  Medan Jl. Prof H. Yamin  no 47 Medan. Adapun  peserta  yang mengikuti  berjumlah 30 orang. Kegiatan  pengabdian masyarakat ini di laksanakan pada tanggal 04 juli 2023. Metode yang digunakan dalam pengumpulan data yaitu metode observasi dan ceramah. Dengan judul sosialisasi teknik pelayanan  yang  baik  untuk  mendukung kualitas  Rumah Sakit pada Rumah sakit Pirngadi Medan.
THE EFFECT OF TRAINING, WORK ENVIRONMENT, AND WORK FACILITIES ON EMPLOYEE PERFORMANCE AT THE BATANG KUIS COMMUNITY HEALTH CENTER (UPT PUSKESMAS BATANG KUIS) Wahyu Rafli; Nurhasanah Nurhasanah; Lapiti Gomaktua Sagala
Manajemen: Jurnal Ekonomi Vol. 7 No. 3 (2025): Manajemen : Jurnal Ekonomi
Publisher : Fakultas Ekonomi Universitas Simalungun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36985/gk4qg723

Abstract

This study examines the variations in employee performance at the Batang Kuis Community Health Center (UPT Puskesmas Batang Kuis) over the past three years, with a focus on the roles of training, work environment, and work facilities. Using a quantitative approach and saturated sampling, all 73 employees participated as respondents. Data were gathered through questionnaires, observations, interviews, and documentation, and analyzed using multiple linear regression. The findings show that training, work environment, and work facilities each have a positive and significant effect on employee performance, and together they also significantly influence performance. However, the coefficient of determination indicates that these factors explain only part of the variation, while a larger portion is influenced by other elements not included in the model. This highlights the importance of strengthening training, workplace conditions, and facilities, while also addressing factors such as motivation, leadership, workload, and compensation to achieve more comprehensive improvements in employee performance.
Co-Authors Azwar Anas Manurung Hafni Cholida Nasution Lapiti Gokmatua Sagala Lapiti Gomaktua Sagala Maduma Sari Sagala Wahyu Rafli