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All Journal Jurnal Nusa Manajemen Proceeding of The International Conference on Management, Entrepreneurship, and Business
Tukidi
STIE Bhakti Pembangunan
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Analysis of Patient Satisfaction, Work Motivation, and Employee Performance on Minimum Service Standards (SPM) at Nice Dental Care Clinic Setiasih; Ida Adhani; Aris Priyanto; Tukidi; Oktovina Deci R
Proceeding of the International Conference on Management, Entrepreneurship, and Business Vol. 1 No. 2 (2024): December : Proceeding of the International Conference on Management, Entreprene
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/icmeb.v1i2.89

Abstract

This study attempts to ascertain the partial and joint analysis of employee performance, job motivation, and patient satisfaction with respect to basic service standards at the Nice Dental Care Clinic. Questionnaires are distributed as part of the quantitative approaches used in this study to collect data. 50 patients and staff members of the Nice Dental Care Clinic made up the study's sample, This was calculated with a 5% error rate using the Slovin algorithm (e). The analysis of data methods that are used coefficient of determination , T and F test. The factors of career growth, work environment, and mutation account for 2.9% of the work morale variable, whereas additional variables not included in the study do so. The t test results show that employee performance, work motivation and patient satisfaction partially influence the minimum service requirements. Employee performance, motivation if work, and patient happiness regarding minimum service requirements all have a large influence at the same time.
PENGARUH GAYA KEPEMIMPINAN, KOMPENSASI, DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA SEKOLAH MADRASAH IBTIDAIYAH (MI) PLUS FATAHILLAH CILEDUG KOTA TANGERANG Tukidi; Oktaviani, Selly Amanda; hastuti, wedia; Ida Adhani
Jurnal Nusa Manajemen Vol. 2 No. 3 (2025): Jurnal Nusa Manajemen Volume 2 Nomor 3 November Tahun 2025
Publisher : Publika Citra Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62237/jnm.v2i3.338

Abstract

This study involved 44 employees at MI Plus Fatahillah Ciledug, Tangerang City, and employed a quantitative approach using multiple linear regression analysis, the coefficient of determination test (R²), partial test (t), and simultaneous test (F) with SPSS version 25. The analysis resulted in the regression equation Y = 3.299 + 0.297X1 + 0.326X2 + 0.339X3. The Adjusted R² value of 0.714 indicates that 71.4% of employee performance is explained by leadership style, compensation, and work environment, while the remaining 28.6% is influenced by other factors. The t-test results show that all three variables have a significant partial effect on employee performance, with significance values below 0.05. Leadership style, compensation, and work environment each have a positive effect. The F-test shows an F count of 36.751 > F table of 2.84 with a significance of 0.000, indicating that the three variables simultaneously have a significant effect on employee performance.
Co-Authors Aris Priyanto Hastuti, Wedia Ida Adhani Oktaviani, Selly Amanda Oktovina Deci R Setiasih Setiasih