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All Journal Jurnal Medika: Medika JURNAL BIOSAINSTEK
Aswia Arsad
Universitas Muhammadiyah Maluku Utara
Dentistry Health Professions Medicine & Pharmacology Nursing Public Health

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Analysis of Patient Satisfaction with Food Services at Labuha Regional General Hospital, South Halmahera Regency, 2025 Aswia Arsad; Agustin Rahayu; Musiana Musiana; Suryani Mansyur; Mayasari Soamole; Diah Merdekwati Surasno
BIOSAINSTEK Vol 8 No 1 (2026): Jurnal BIOSAINSTEK
Publisher : UNIVERSITAS MUHAMMADIYAH MALUKU UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52046/biosainstek.v8i1.2695

Abstract

Food service in hospitals is part of nutritional care that plays an important role in supporting the healing process of patients during treatment. The quality of food served to patients must not only meet nutritional standards, but also consider aspects of taste, hygiene, menu variety, food presentation, and timeliness of distribution. Patient satisfaction with food services is an important indicator in evaluating the overall quality of hospital services. Patients who are satisfied with the food provided tend to have a positive perception of the quality of hospital services and are more cooperative in undergoing treatment and hospital diets. This study aims to analyze the level of patient satisfaction with food services at Labuha Regional General Hospital in 2025. This study uses a quantitative design with an analytical survey approach. The sample in this study consisted of 89 respondents selected using purposive sampling. Data were collected through questionnaires and analyzed using the Chi-Square test with a significance level of α = 0.1. The results showed that most respondents were satisfied with the food service (56.2%). There was a significant relationship between patient satisfaction and food taste (p=0.000), food presentation (p=0.000), menu variety (p=0.000), food hygiene (p=0.000), cutlery hygiene (p=0.000), and timeliness of distribution (p=0.000). The conclusion of this study is that all factors studied have a significant relationship with patient satisfaction levels. Therefore, improving the quality of food service in hospitals is very important to support the healing process and overall patient satisfaction.
Upaya Peningkatan Pengetahuan Pencegahan Anemia Remaja SMAS Muhammadiyah Kota Ternate Agustin Rahayu; Diah Merdekawati Surasno; Andiani Andiani; Suryani Mansyur; Mayasari Soamole; Musiana Musiana; Siti Nurhidayanti; Monissa A.Hi. Jafar; Norma Toduho; Tati Sumiati; Tutik Lestari; Rahmania N Wambes; Aswia Arsad; Dessy Tanassi; Della Basri; Kiki Muslim
Jurnal Medika: Medika Vol. 3 No. 2 (2024)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/4dp8zn39

Abstract

Anemia is a public health problem that has a negative impact on the cognitive abilities and physical capacity of adolescents. In Indonesia, the prevalence of adolescents aged 15-24 years experiencing anemia is 32% according to 2018 Riskesdas data. The aim of this community service is to increase the knowledge of Muhammadiyah High School students in Ternate City regarding nutrition, especially regarding anemia and its prevention. So you have the awareness to choose nutritious food which can prevent anemia and its negative effects in the future. The community service methods used are counseling and measuring nutritional status (BMI/U) for all students and measuring upper arm circumference (LILA) specifically for female students. Before the counseling was held, a pre-test was held for all students which was then followed by counseling on Preventing Anemia and discussion. Final Evaluation by carrying out a post test. The results obtained showed that there was a significant increase in students' knowledge (p=0.00), namely 2.69 points. The conclusion of community service is that counseling on preventing anemia is very useful for students in increasing their knowledge and awareness in behaving in a nutritionally conscious manner.
Co-Authors Agustin Rahayu Andiani Andiani Della Basri Dessy Tanassi Diah Merdekawati Surasno Diah Merdekwati Surasno Kiki Muslim Mayasari Soamole Monissa A.Hi. Jafar Musiana Musiana Norma Toduho Rahmania N Wambes Siti Nurhidayanti Suryani Mansyur Tati Sumiati Tutik Lestari