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The Effect of Career Development and Job Satisfaction on Nurses' Caring Behavior in Patients in Inpatient Hospital X Karawang in 2023 Abdul Aziz
Jurnal Syntax Transformation Vol 4 No 11 (2023): Jurnal Syntax Transformation
Publisher : CV. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jst.v4i11.853

Introduction to nurses' caring behavior when providing nursing care to clients that can improve the quality of nursing services and client safety which is certainly expected to help clients heal, but in reality to be able to realize the quality of nursing services is still experiencing obstacles, there is still a high number of uncaring behavior in providing services to patients, concrete steps are needed in solving the problem of high numbers Uncaring behavior through strengthening career development and nurse job satisfaction so that caring behavior can be realized. The purpose of this study was to determine the effect of career development and job satisfaction on the caring behavior of inpatient nurses at Hospital X Karawang. Non-experimental quantitative research method with cross sectional analytics using Logistic Regression, The sample of this study was 43 inpatient nurses of Hospital X Karawang with data analysis techniques using SPSS Program Version 24.0. The results based on multiple logistic regression analysis showed the influence of career development on nurses' caring behavior obtained p value of 0.009 (p-value < 0.05 ), there was an effect of job satisfaction on nurses' caring behavior obtained p value of 0.013 (p-value < 0.05). Based on multivariate analysis, there was an effect of career development and job satisfaction on nurses' caring behavior by 73.5%. In addition, the results of the study were obtained by respondents with good career development and have good caring behavior as many as 17 respondents with a percentage of 63% and respondents with less job satisfaction and have poor caring behavior as many as 16 respondents with a percentage of 66.7%. And it was obtained that more respondents in Hospital X Karawang Inpatient in 2023 had less job satisfaction, namely as many as 24 (55.8%) respondents. Conclusion Based on the results of this study, it can be concluded that of the 2 variables studied, the most dominant variable affecting Caring Behavior is the Career Development variable with a value with an odds ratio value of 3.551, but nevertheless does not ignore other variables such as Job Satisfaction with an odds ratio value of 2.924 54. Career development is the biggest influence that affects nurses' caring behavior in patients at Inpatient Hospital X Karawang.

EDUKASI KESEHATAN UNTUK MENINGKATKAN PENGETAHUAN KLIEN HIPERTENSI DALAM PENCEGAHAN STROKE Rosidawati Rosidawati; Safrudin; Abdul Aziz
Pengabdian Deli Sumatera Vol 2 No 1 (2023): Artikel Pengabdian Volume 2 Nomor 1, Januari 2023
Publisher : LLPM Universitas Deli Sumatera

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Hipertensi disebut sebagai si pembunuh senyap karena gejalanya sering tanpa keluhan. Biasanya, penderita tidak mengetahui kalau dirinya mengidap hipertensi dan baru diketahui setelah terjadi komplikasi. Hipertensi sekarang jadi masalah utama tidak hanya di Indonesia tapi di dunia, karena hipertensi merupakan salah satu faktor risiko penyakit stroke. Stroke merupakan penyebab kecacatan disabilitas nomor satu dan penyebab kematian nomor dua di dunia setelah penyakit jantung iskemik baik di negara maju maupun berkembang. Stroke dapat mengakibatkan kematian atau kecacatan yang akan menurunkan status kesehatan dan kualitas hidup penderita stroke, di samping itu akan menambah beban biaya kesehatan yang ditanggung keluarga dan negara. Tujuan dari kegiatan pengabdian kepada masyarakat ini adalah untuk meningkatkan pengetahuan klien hipertensi tentang pencegahan penyakit stroke Metode yang digunakan untuk dapat mencapai target dari kegiatan ini adalah dengan cara melakukan skrining darah tinggi, ceramah (penyuluhan Kesehatan) tanya jawab dan demonstrasi senam hipertens. Luaran akhir kegiatan Pengabmas ini adalah dapat meningkatkan pengetahuan klien hipertensi tentang pencegahan penyakit stroke dan dapat mengimplementasikan senam hipertensi dirumah sebagai salah satu upaya pencegahan terjadinya stroke. Keywords: Hipertensi, stroke, pengabdian masyarakat, pengetahuan

Analisis Kebutuhan Tenaga Gizi dengan Metode WISN di RSUD dr. Salim Alkatiri Provinsi Maluku Irin Nabila Hasanusi; Laila Ulfa; Abdul Aziz
Healthcaring: Jurnal Ilmiah Kesehatan Vol. 5 No. 1 (2026): Vol : 5 No : 1 : Periode Januari 2026
Publisher : Information Technology and Science (ITScience)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/healthcaring.v5i1.7485

Pelayanan kesehatan modern menghadapi tantangan akibat ketidakseimbangan antara kebutuhan dan beban kerja tenaga gizi, yang berdampak pada mutu layanan, proses penyembuhan pasien, serta risiko burnout. Metode Workload Indicators of Staffing Need (WISN) dari WHO dan Kementerian Kesehatan RI menawarkan pendekatan berbasis beban kerja untuk menentukan kebutuhan tenaga secara akurat. Penelitian ini bertujuan menganalisis kebutuhan tenaga instalasi gizi dengan metode WISN di RSUD dr. Salim Alkatiri Provinsi Maluku Tahun 2025. Desain penelitian menggunakan mixed methods dengan pendekatan Sequential Explanatory, diawali perhitungan WISN lalu dilengkapi data kualitatif melalui observasi, wawancara, dan studi dokumen. Informan kunci meliputi Kepala Instalasi Gizi, Koordinator, ahli gizi, dan pramusaji/pemasak. Hasil menunjukkan ketidakseimbangan tenaga: ahli gizi berlebih 3 orang, sedangkan Koordinator dan Pemasak/Pramusaji kurang masing-masing 1 dan 2 orang. Pemasak/Pramusaji juga memiliki faktor kelonggaran hanya 10%. Kondisi ini menuntut redistribusi dan penambahan tenaga untuk mencegah kelelahan dan meningkatkan kualitas pelayanan gizi. Temuan menegaskan pentingnya perencanaan SDM berbasis beban kerja melalui metode WISN demi mutu layanan, keselamatan pasien, dan kesejahteraan tenaga gizi.

Komitmen Organisasi sebagai Prediktor Dominan Perilaku Caring Perawat: Peran Motivasi Kerja dan Kesejahteraan Psikologis di Rumah Sakit Indonesia Abdul Aziz; Dwi Indah Susanti; Elise Garmelia
PERFECT EDUCATION FAIRY Vol. 4 No. 2 (2026): PERFECT EDUCATION FAIRY
Publisher : PT. Batari Edu Calya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/pef.v4i2.1567

Latar belakang: Perilaku caring merupakan inti praktik keperawatan profesional karena membentuk kualitas interpersonal dalam interaksi perawat-pasien dan orientasi pelayanan yang berpusat pada pasien. Namun, caring tidak semata-mata merupakan atribut individual; perilaku ini juga dapat mencerminkan keterikatan perawat terhadap organisasi, motivasi dalam bekerja, dan fungsi psikologis. Tujuan: Menganalisis hubungan komitmen organisasi, motivasi kerja, dan kesejahteraan psikologis dengan perilaku caring pada perawat rawat inap serta mengidentifikasi prediktor statistik terkuat dalam model. Metode: Penelitian analitik dengan desain potong lintang ini melibatkan 60 perawat rawat inap di Rumah Sakit Bhakti Kartini, Bekasi, Indonesia. Teknik total sampling digunakan untuk melibatkan seluruh populasi yang memenuhi kriteria. Data dianalisis menggunakan regresi linear berganda untuk menilai hubungan independen dan simultan komitmen organisasi, motivasi kerja, dan kesejahteraan psikologis dengan perilaku caring. Koefisien beta terstandarisasi digunakan untuk membandingkan kekuatan relatif prediktor, sedangkan adjusted R² digunakan untuk menilai daya jelas model. Hasil: Komitmen organisasi memiliki koefisien terstandarisasi positif terbesar (β = 0,458), diikuti motivasi kerja (β = 0,301) dan kesejahteraan psikologis (β = 0,238); ketiga hubungan tersebut dilaporkan signifikan secara statistik dalam analisis asli. Model menjelaskan 55,7% varians perilaku caring setelah penyesuaian (adjusted R² = 0,557). Kesimpulan: Dalam sampel dan model penelitian ini, komitmen organisasi merupakan prediktor statistik terkuat terhadap perilaku caring perawat. Oleh karena itu, strategi rumah sakit untuk memperkuat caring perlu memadukan pendekatan organisasi yang meningkatkan keterikatan, penghargaan, partisipasi, dan kepemimpinan suportif dengan intervensi yang mempertahankan motivasi kerja dan kesejahteraan psikologis. Karena penelitian menggunakan desain potong lintang, temuan harus ditafsirkan sebagai hubungan/asosiasi dan bukan sebagai efek kausal.

The Influence of Work Discipline and Work Environment on the Work Performance of Inpatient Nurses at Bhayangkara Hospital, Pontianak Abdul Aziz; Meri Meri; Novia Nuraini; Supriyadi Supriyadi
International Journal of Business, Law, and Education Vol. 5 No. 1 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i1.630

This study aims to reveal the influence of work discipline and work environment on the work performance of inpatient nurses at Bhayangkara Hospital, Pontianak. The research design used was non-experimental and used cross-sectional analytics. Data analysis using Logistic Regression. Research data was obtained from valid and reliable research instruments. The population in this study were all inpatient nurses. The research sample was 46 inpatient nurses. Research Results: 1) regression analysis of the influence of work discipline on nurses' work performance, p-value < 0.05, thus there is an influence of work discipline on work performance; 2) the Odds Ratio value is 4.582, meaning that nurses with high work discipline have a 4.582 times chance of having good work performance compared to nurses who have low work discipline; 3) the influence of the work environment on the work performance of nurses obtained p value <0.05. Thus there is an influence of the work environment on the work performance of inpatient nurses; 4) the Odds Ratio value is 2.924, meaning that nurses with a good work environment have a 2.924 times chance of having good work performance compared to nurses who have a poor work environment; 5) The R-Square value is 0.722, meaning that the influence of work discipline and work environment on the work performance of inpatient nurses is 72.2%.

The Influence of Hospital Image and Trust on Inpatient Satisfaction at Hospital X Abdul Aziz; Nana Mulyana; Novia Nuraini
International Journal of Business, Law, and Education Vol. 6 No. 1 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i1.1046

Low patient satisfaction can negatively impact hospital development, as dissatisfied patients may seek treatment elsewhere. Non-compliance with medical and nursing procedures is also common among dissatisfied patients. This study examines the influence of hospital image and trust on inpatient satisfaction at Hospital X using a quantitative approach with a cross-sectional design. The dependent variable, inpatient satisfaction, is measured through overall satisfaction, expectation, and experience, while the independent variables include hospital image (location, services, reputation) and trust (competence, benevolence, integrity).Findings indicate that hospital image significantly affects inpatient satisfaction (p = 0.006; OR = 5.293), and patient trust has an even stronger influence (p = 0.001; OR = 6.975). The R-Square value of 0.813 suggests that hospital image and trust explain 81.3% of satisfaction variance. Enhancing patient trust should be a strategic priority to improve inpatient satisfaction at Hospital X.

The Influence of Leadership Behavior and Job Satisfaction on the Work Performance of Inpatient Nurses at Harapan Mulia Cibarusah Cikarang Hospital Rachmat Belgi Saputra; Abdul Aziz; Enrico Adhitya Rinaldi
International Journal of Business, Law, and Education Vol. 6 No. 2 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i2.1213

Nursing services delivered to patients are reflected in the work performance of nurses. Achieving optimal work performance remains a challenge, as several factors influence it, including leadership behavior and job satisfaction. Addressing these challenges requires appropriate interventions, particularly in strengthening leadership behavior and enhancing job satisfaction to improve nurses’ performance. The aim of this study was to examine the influence of leadership behavior and job satisfaction on the work performance of inpatient nurses. This study employed a non-experimental, cross-sectional analytic design. Logistic regression analysis was conducted using SPSS version 24.0 to assess the influence of the independent variables (leadership behavior and job satisfaction) on the dependent variable (work performance). Data were collected through questionnaires administered to 39 inpatient nurses at Harapan Mulia Cibarusah Cikarang Hospital. The findings revealed a significant effect of leadership behavior on work performance with a p-value of 0.009 (p < 0.05) and an Odds Ratio (OR) of 12.818, indicating that nurses experiencing poor leadership behavior were 12.818 times more likely to have low work performance compared to those under effective leadership. Job satisfaction also had a significant effect on work performance, with a p-value of 0.048 (p < 0.05) and an OR of 7.051, meaning that nurses with low job satisfaction were 7.051 times more likely to have poor work performance compared to those who were satisfied. The R-square value obtained was 0.607, signifying that leadership behavior and job satisfaction collectively explained 60.7% of the variance in work performance, while the remaining 39.3% was influenced by other unexamined factors. Among the two variables studied, leadership behavior exerted the strongest influence on nurses’ work performance, as indicated by its higher OR compared to job satisfaction. It is recommended that hospital management strengthen leadership practices among ward heads and consistently attend to the job satisfaction of inpatient nurses, thereby fostering constructive improvements in work performance.

The Relationship Between the Quality of Hemodialysis Services and Family Support on the Quality of Life of Patients with Chronic Kidney Failure at Hermina Daan Mogot Hospital Syifa Silviyah; Nurmala Dewi Ria Lestari; Abdul Aziz
International Journal of Business, Law, and Education Vol. 6 No. 2 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i2.1235

Chronic kidney disease is a global health problem that impacts the quality of life of patients, especially those undergoing long-term hemodialysis. This Therapy not only imposes physical burdens but also impacts the psychological, social, and environmental aspects of patients. Therefore, quality healthcare and family support are crucial to improving their quality of life. The purpose of this study was to analyze the relationship between hemodialysis service quality and family support with the quality of life of chronic kidney disease patients at Hermina Daan Mogot Hospital. This study employed a cross-sectional analytical method, involving 110 hemodialysis patients selected using a purposive sampling technique. Data were collected through a structured questionnaire that covered service quality, family support, and quality of life, based on the four WHOQOL-BREF domains (physical, psychological, social, and environmental). Data were then analyzed using correlation and multiple linear regression. The results showed that hemodialysis service quality had a significant positive relationship with patient quality of life (p < 0.05), as did family support (p < 0.05). Simultaneous analysis showed that both variables together contributed significantly to improving quality of life. Conclusion: Improving service quality (technical aspects, facilities, and interactions) and family support (emotional, informational, and instrumental) are crucial. Recommendations include developing service standards, training in caring behavior for nurses, and family education programs to optimally improve the quality of life of chronic kidney disease patients.

Analysis of Waste in Clinical Pathology Laboratory Services Using a Lean Management Approach at RSAU dr. Esnawan Antariksa in 2025 Hana Oktariani; Lili Indrawati; Abdul Aziz
International Journal of Business, Law, and Education Vol. 6 No. 2 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i2.1239

Lean management is a strategic framework designed to minimize waste and enhance efficiency across all aspects of production or service delivery within an organization. This study aims to analyze how the implementation of lean management can minimize waste in clinical pathology laboratory services at RSAU dr. Esnawan Antariksa. A mixed-method approach was employed, integrating qualitative and quantitative research within a descriptive analytical framework at RSAU dr. Esnawan Antariksa. The findings are presented in two sections: qualitative results, which include waste identification and Root Cause Analysis (RCA), and quantitative results derived from questionnaires indicating that six out of seven types of waste were identified in the clinical pathology laboratory—namely, defect, overproduction, transportation, waiting, inventory, motion, and overprocessing. The RCA revealed repeated sampling as a key underlying issue. Based on efficiency time analysis, waiting times at the registration desk and during laboratory result verification were associated with a low Process Cycle Efficiency (PCE) of 47%. The study recommends adding registration desks and implementing a Laboratory Information System (LIS) to reduce delays in laboratory result processing. In conclusion, six out of seven types of waste were found in the clinical pathology laboratory at RSAU dr. Esnawan Antariksa. Through the calculation of weighted percentages to assess the impact of each waste type, the strongest relationship was found between overprocessing and overproduction wastes (19.80%). Overprocessing waste—particularly in repeated blood sampling—was identified as the primary concern. Therefore, regular training for analysts responsible for sample collection is recommended to reduce waste and improve laboratory efficiency.

Analysis of The Strategy for Developing Facilities and Infrastructure in Non-JKN Outpatient Services Using The Balance Scorecard Method at RSGM Unjani Cimahi In 2025 Panji Harjasa; Eka Yoshida; Abdul Aziz
International Journal of Business, Law, and Education Vol. 6 No. 2 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i2.1244

The rapid development of healthcare services requires organizations to adapt to an increasingly dynamic and competitive business environment. The Dental and Oral Hospital (RSGM) Unjani Cimahi holds a strategic position as the only specialized hospital providing dental and oral healthcare services in Cimahi City. This study aims to formulate strategies for developing facilities and infrastructure in non-JKN services. The research method used is descriptive qualitative with SWOT and Balance Scorecard analysis approaches. Data were obtained through in-depth interviews with seven informants, consisting of one Mandiri Inhealth (Identity) user, one non-JKN patient using personal/cash services, and five informants from the board of directors and related parties at RSGM Unjani Cimahi. The results of the Balance Scorecard analysis indicate that, in the learning and growth perspective, the strategic target is the realization of a healthy work culture and a reward system that enhances employees' affective commitment. In the internal process perspective, the strategic targets include improving compliance with service SOPs, achieving registration and payment waiting times in accordance with WHO and Ministry of Health standards, and optimizing the availability of executive polyclinic facilities. From the customer perspective, patient satisfaction is positioned as a key success factor through the provision of targeted executive polyclinic services that attract patient interest and contribute to hospital revenue growth. From a financial perspective, the strategic target focuses on increasing revenue through diversification of income sources and more efficient financial management aligned with productive expenditures.

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