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All Journal Jurnal Pustaka Mitra : Pusat Akses Kajian Mengabdi Terhadap Masyarakat Kharisma Tech JURNAL SIPISSANGNGI: Jurnal Pengabdian Kepada Masyarakat Journal of Technology Research in Information System and Engineering Buletin Pos dan Telekomunikasi
Ahyar Muawwal
STMIK Kharisma Makassar
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Public Health Social Sciences Other

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ANALISIS KEPUASAN PENGGUNA TERHADAP KUALITAS WEBSITE GEPO MENGGUNAKAN METODE WEBQUAL 4.0 Fitri Puspitasari; Ahyar Muawwal; Afifah
JTRISTE Vol 9 No 2 (2022): JTRISTE
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/jtriste.v9i2.376

Abstract

Gepo adalah website belanja online berbagai macam makanan. Website Gepo ini bertujuan untuk membantu masyarakat membeli berbagai macam makanan dan minuman yang diinginkan secara mudah dan cepat dengan harga terjangkau karena memiliki banyak promo. Gepo singkatan dari Get Promo. Penelitian ini menggunakan metode webqual 4.0 yang bertujuan untuk mengukur kepuasan pengguna pada kualitas website. Variabel webqual 4.0 terdiri dari kualitas kegunaan, kualitas informasi, dan kualitas interaksi layanan. Berdasarkan data yang telah dianalisis berupa kuesioner dengan total responden yang telah mengisi kuesioner yaitu 75 orang dan sampelnya berjumlah 50 orang. Penelitian ini menganalisis datanya dengan uji regresi linear berganda, dan hasilnya adalah kualitas kegunaan tidak berpengaruh positif terhadap kepuasan pengguna sedangkan kualitas interaksi layanan dan kualitas informasi berpengaruh positif terhadap kepuasan pengguna. Oleh karena itu, peneliti perlu lebih memperindah tampilan website yang disajikan agar pengguna nyaman menggunakan website Gepo. Penelitian ini berfokus kepada kepuasan pengguna dalam kualitas website Gepo dan hal yang perlu ditingkatkan dalam website Gepo. Kesimpulan akhirnya yaitu website Gepo masuk dalam kategori baik.
Analisis Kepuasan Pelanggan Terhadap Kualitas Layanan Aplikasi Flavour Fog Menggunakan Metode PIECES Natasha Maya Djaja; Ahyar Muawwal; Marlina
KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v18i1.299

Abstract

Flavor Fog is a mobile-based application designed to help the problems of e-cigarette users or what is often called vaping. Flavor Fog is built by having several main features including being able to order products or goods online, and several other features. The main goal of the researcher is to develop the Flavor Fog application better, therefore it is necessary to analyze the user satisfaction of the Flavor Fog application. By doing user satisfaction analysis, researchers can find out what needs to be improved and improved in the application. In this study, researchers used the PIECES method to analyze the level of user satisfaction, by conducting validity tests, reliability tests, and PIECES calculation tests. Collecting data through distributing questionnaires with 19 questions to users of the Flavor Fog application. The results of this study include 6 PIECES variables, namely Performance, Information, Economics, Control and Security, Efficiency, Service with all answers in the satisfied category.
ANALISIS USABILITY PADA APLIKASI FLAVOUR FOG MENGGUNAKAN USE QUESTIONNAIRE Albertus Marco Novellium Theovanus; Arfan Yunus; Ahyar Muawwal
KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v18i1.327

Abstract

Flavour Fog is an android-based software specifically designed to make it easier for vape users to order and find information about vaping. This study aims to determine the usability value and the influence between the variables usefulness (usability), ease of use (ease of use), and ease of learning (ease of learning) on the satisfaction variable (user satisfaction) partially or simultaneously on Flavour Fog. In this study using the USE Questionnaire method with 4 parameters, namely usefulness, ease of use, ease of learning, and satisfaction. The result of the total percentage of feasibility of all variables based on usability measurements is 85%, which means it is very feasible. The results of the f test have a significant effect on the independent variable on the dependent variable simultaneously. In the partial T test, the results of the usefulness variable have a significant influence on the satisfaction variable, while the ease of use variable and the ease of learning variable have no effect on satisfaction.
ANALISIS PELANGGAN SMART CATERING MENGGUNAKAN METODE NET PROMOTER SCORE Moch Rafly Wisnu Wardana; Husni Angriani; Ahyar Muawwal
KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v18i1.329

Abstract

Smart Catering is a website-based application for food ordering services. Nowadays Smart Catering has 61 users. User experience in using Smart Catering website and the probability of users likelihood to recommend Smart Catering website can improve and maintain the existence of the website. To determine the probability of users likelihood recommend the Smart Catering website, user analysis is carried out using the Net Promoter Score (NPS) method. A survey of Smart Catering customers was conducted using 11 statements related to the level of usability of the Smart Catering website. Based on the results of the analysis that has been carried out on 45 respondent data, it shows that users of the Smart Catering website will recommend the website with a score obtained is 55.09% in terms of the usability aspect of the Smart Catering website.
The Implementation of PWA (Progressive Web App) Technology in Enhancing Website Performance & Mobile Accessibility Ahyar Muawwal
Buletin Pos dan Telekomunikasi Vol. 22 No. 1 (2024): June 2024
Publisher : Centre for Research and Development on Resources, Equipment, and Operations of Posts and I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17933/bpostel.v22i1.395

Abstract

The implementation of PWA as a necessary feature aims to provide added value and enhance website performance. This is intended to address several common issues in websites, such as limitations in displaying pages offline and the cost of developing native applications across various operating system platforms, both for desktop and mobile devices. Data collection methods involve literature studies and direct measurements using various tools. Testing conducted includes installation testing, evaluation of PWA criteria, performance, size of transferred resources, and offline mode. Components used in PWA include the web app manifest, service worker, and cache storage. PWA implementation involves creating a web app manifest, service worker registration, service worker configuration, adding script tags, creating specific routes within the website using Express.js, and PWA testing. Test results indicate that the website can be installed and used effectively on various types of devices, both mobile and desktop, and can be accessed in offline mode or with unstable connections.
Pelatihan Manajerial Usaha Bagi UMKM Binaan PLUT Sulawesi Selatan Ilham, Bahrul Ulum; Muawwal, Ahyar
Jurnal Pustaka Mitra (Pusat Akses Kajian Mengabdi Terhadap Masyarakat) Vol 4 No 1 (2024): Jurnal Pustaka Mitra (Pusat Akses Kajian Mengabdi Terhadap Masyarakat)
Publisher : Pustaka Galeri Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55382/jurnalpustakamitra.v4i1.645

Abstract

Kegiatan pengabdian masyarakat ini bertujuan memberikan penyadaran kepada pelaku usaha mikro (UMK) binaan PLUT Sulawesi Selatan pentingnya aspek manajemen dalam bisnis serta mengetahui dasar-dasar manajemen untuk bisnis. Kegiatan pelatihan diikuti sebanyak 75 orang peserta UMKM yang berasal dari kota Makassar dan sekitarnya. Materi yang diberikan meliputi manajemen usaha mikro dan strategi pengembangannya; strategi pemasaran digital dan manajemen keuangan bagi usaha mikro. Metode yang digunakan yaitu metode ceramah, diskusi dan latihan dengan menggunakan pendekatan partisipatif atau metode belajar orang dewasa (andragogy). Pelatihan memberikan dampak peningkatan manajemen usaha sebanyak 98% peserta menyatakan yakin dan hanya 2% menyatakan tidak yakin sepenuhnya. Demikian juga terhadap pelatihan telah memenuhi harapan, sebanyak 70% menyatakan ya, semuanya dan hanya 30% menyatakan ya, Sebagian. Terkait metode pelatihan sebanyak 73% peserta mengatakan pertanyaan telah terjawab dan hanya 27% menyatakan terjawab Sebagian. Pelatihan juga secara metode mudah dipahami sebanyak 82% dan selebihnya 18% menyatakan ya, sebagian. Dalam pelatihan ini sebanyak 89% menyatakan memperoleh masukan bermanfaat selama pelatihan, hanya 11% menyatakan Sebagian. Sebanyak 84% menyatakan mendapatkan kesempatan berbagi pengalaman, 14% menyatakan ya, tapi masih kurang dan hanya 2% menyatakan tidak. Dalam pelatihan ini, peserta bersama fasilitator telah berbagi pengalaman, wawasan, sikap dan nilai bagaimana mengelola dan mengembangkan usaha.
Sosialisasi Wajib Halal Oktober (WHO) Tahun 2024 Bagi UMKM Di Kota Makassar Ilham, Bahrul Ulum; Muawwal, Ahyar
Jurnal Pustaka Mitra (Pusat Akses Kajian Mengabdi Terhadap Masyarakat) Vol 4 No 3 (2024): Jurnal Pustaka Mitra (Pusat Akses Kajian Mengabdi Terhadap Masyarakat)
Publisher : Pustaka Galeri Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55382/jurnalpustakamitra.v4i3.714

Abstract

Undang-Undang Nomor 33 Tahun 2014 tentang Jaminan Produk Halal (JPH) telah mewajibkan sertifikasi halal bagi produk yang masuk, beredar, dan diperdagangkan di Indonesia mulai 17 Oktober 2024. Dalam rangka mendukung implementasi undang-undang tersebut, kegiatan sosialisasi wajib halal perlu dilakukan secara massif kepada masyarakat, terutama pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) melalui sosialisasi Wajib Halal Oktober 2024 atau WHO 2024. Artikel ini membahas implementasi kegiatan sosialisasi wajib halal yang dilakukan pada hari Ahad, 21 April 2024 di Gedung Pusat Dakwah Islamiyah Muhammadiyah jalan Gunung Lompobattang Makassar. Kegiatan diikuti sekitar 65 UMKM dari Muhammadiyah dan Aisyiyah Kota Makassar serta usahawan kuliner masyarakat. Kegiatan ini dilaksanakan oleh Majelis Pemberdayaan Masyarakat (MPM) Kota Makassar, Konsultan Pusat Layanan Usaha Terpadu (PLUT) Provinsi Sulawesi Selatan, Lembaga Pendamping Proses Produk Halal UIN Sunan Kalijaga Yogyakarta Cabang Sulawesi Selatan, didukung Lembaga Penelitian, Publikasi dan Pengabdian pada Masyarakat (LP3M) Nobel Indonesia dan STIMIK Kharisma. Tujuan dari kegiatan ini adalah meningkatkan pemahaman masyarakat, khususnya pelaku UMKM, tentang pentingnya sertifikasi halal serta prosedur yang harus diikuti untuk memperoleh sertifikasi halal bagi produk mereka.
ANALISIS USABILITY WEBSITE SISTEM INFORMASI AKADEMIK STMIK KHARISMA MAKASSAR MENGGUNAKAN USE QUESTIONNAIRE Widiawati, Melisa; Muawwal, Ahyar; Pontoh, Zaenab
KHARISMA Tech Vol 18 No 2 (2023): KHARISMATech Journal
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v18i2.431

Abstract

The Academic Information System Website of STMIK Kharisma Makassar is one of the website-based services on the internet owned by STMIK Kharisma Makassar which provides services for students such as purchasing Study Plan Cards (KRS), knowing the Semester Achievement Index (IPS), and registering payments. The Academic Information System Website of STMIK Kharisma Makassar has been implemented since 2017, but during its implementation there has been no benchmark to determine the level of satisfaction and usability of the system so that this study aims to analyze the usability of the Kharisma Makassar Academic Information System Website using the USE Questionnaire method in order to help the campus service process become better and become a basis for development. The USE Questionnaire method has 4 parameters, namely usefulness, easy of use, easy of learning, and satisfaction. Based on the results of the study, on the 3 features analyzed, the KRS selection feature gets a percentage of 72.13%, while the IPS graph feature is 70.91% and the payment registration feature is 70.41%. Based on the results of the average usability measurement of the 3 features, the results of the usability measurement of the Academic Information System website of STMIK Kharisma Makassar are 71.21% with a usability feasibility category that is feasible.
REDESIGN UI/UX PADA APLIKASI BCA MOBILE MENGGUNAKAN METODE LEAN UX Winardi, Michelle; Muawwal, Ahyar; Renny
KHARISMA Tech Vol 19 No 1 (2024): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v19i1.444

Abstract

BCA Mobile is a mobile banking application from PT Bank Central Asia Tbk. which enables customers to perform various types of banking transactions digitally. UI/UX plays an important role in the success of an application because good design can create a positive user experience and increase user satisfaction using the application. The results of observations collected through the rating and review columns on the Play Store and App Store show several problems experienced by users related to the UI/UX of the BCA Mobile application, as well as the results of usability testing from distributing the system usability scale (SUS) questionnaire before redesign to 30 respondents getting a score of 55.85 with an "OK" rating. This study aims to redesign the UI/UX of the BCA Mobile application and produce a new design that can improve user experience and satisfaction. The redesign uses the Lean UX method by going through 4 processes, namely Declare Assumptions, Create an MVP, Run an Experiment, Feedback, and Research. The results of the SUS score after the redesign showed an increase in the score to 83.48 with an "Excellent" rating. So it can be concluded that redesign using the Lean UX method, can create a display that meets user needs and expectations, as well as improves user experience and satisfaction.
IMPLEMENTASI PROGRESSIVE WEB APPLICATION PADA WEBSITE FRIZFOO MENGGUNAKAN EXPRESS.JS Karli, Theodorus; Muawwal, Ahyar; Thayf, Mohammad Sofyan S
KHARISMA Tech Vol 18 No 2 (2023): KHARISMATech Journal
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v18i2.445

Abstract

The aim of this study is to implement Progressive Web Apps (PWA) technology on the Frizfoo website using the Express.js framework so that it can be accessed in the form of native applications via the user’s smartphone home screen and can be run offline. The implementation of PWA as one of the “should have” features aims to provide added value and improve website performance, as well as overcomes website limitations in displaying offline pages, and avoid the cost of developing native applications on various operating systems platforms. Data collection methods involve literature study and direct measurement using several tools. Testing included installable testing, PWA criteria, performance, size transferred resources, and offline mode. Components used in PWA include web app manifest, service worker, and cache storage. PWA implementation involves creating a web app manifest, service worker registration file, configuring service worker files, adding script tags, creating custom routes in Express.js, and testing PWA. The test results show that the Frizfoo website can be installed and used properly on various types of mobile devices. PWA was successfully implemented and met all PWA criteria, by getting a total score of 10 on Lighthouse and a total score of 25 on PWABuilder. The results of performance testing on Lighthouse and GTMetrix have increased by 36% after the implementation of PWA. The size of transferred resources has reduced from 3.1 MB to 1.8 MB and the website load time has decreased from 3.65 seconds to 826 ms so that the website can be loaded faster. And offline mode feature of the Frizfoo website is successfully used in offline conditions or with an unstable internet connection.
Co-Authors Abdul Munir Admunady, Nuradrey Natasyia Afifah Afifah Agatha Deversiana Wasi Wasi Albertus Marco Novellium Theovanus Alfredo Hidayah Tuwllah Arfan Yunus Bahrul Ulum Ilham, Bahrul Ulum Beatrice Indry Wahyuni Billy Tany Awan Dwi Yana Wijaya Efie Woncharso Elza Juliani Febrianne Wijaya Fitri Puspitasari Getrudis Luruk Forek Hasniati, Hasniati Husni Anggriani Husni Angriani Jervin Kontessa Jessica Chandra Jihan Novianti Putri Karli, Theodorus Lidya Yunike Yauw Marlina Marlina marlina Mirza Wirawan M Moch Rafly Wisnu Wardana Mohammad Sofyan S. Thayf Natasha Maya Djaja Nurul Fitrah Philips Calvin Kosno Renny Renny Renny Renny Syafri Arief Vanny Hosal Velisia Wijaya Widiawati, Melisa Winardi, Michelle Yafet Yapari Zaenab Pontoh, Zaenab