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All Journal Jurnal Ekonomi Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Ilzar Daud
Faculty of Economics and Business, Universitas Tanjungpura, Indonesia
Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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AUTHENTIC LEADERSHIP AND WORKING HOURS EFFECT ON HOTEL WORKER'S PERFORMANCE MEDIATED BY WORKERS SATISFACTION Fiona Cherenenita; Helma Malini; Ilzar Daud; Ahmad Shalahuddin; Sulistiowati Sulistiowati
Jurnal Ekonomi Vol. 12 No. 04 (2023): Jurnal Ekonomi, 2023
Publisher : SEAN Institute

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Abstract

The hotel industry sector is experiencing a very rapid revitalization of business conditions due to economic conditions and tourism recovery. Improving management performance is the key to maintaining a position in competition. One of the crucial factors in improving management performance is characterized by good employee performance. Employee performance itself is influenced by several factors, namely leadership, working hours, and job satisfaction. This research aims to explore the relationship between each variable in several hotels in West Kalimantan using a quantitative approach with causal associative research methods. AMOS will then assist in research analysis. This research used a questionnaire to collect data from 215 respondents who were employees of several-star hotels in West Kalimantan.
Peran Quiet Cracking dalam Memediasi Burnout dan Job Insecurity Terhadap Turnover Intention: Studi pada Karyawan Retail Moderen Widia Sapitri; Erna Listiana; Ilzar Daud; Rizky Fauzan; Arman Jaya
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 5 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i5.11820

Abstract

High turnover intention is a major challenge in the modern retail sector, characterized by high work demands and employee psychological stress. Although job insecurity and burnout have been widely studied as factors influencing employee turnover intention, the psychological mechanisms that bridge this relationship are still relatively limited, particularly in the context of the Indonesian retail industry. This study aims to analyze the influence of job insecurity and burnout on turnover intention, with quiet cracking as a mediating variable. The study used a quantitative approach with a causal associative design. Data were collected through an online questionnaire from 150 Indomaret employees in Ketapang Regency and analyzed using Structural Equation Modeling–Partial Least Squares (PLS-SEM). The results showed that job insecurity and burnout had a positive and significant effect on quiet cracking and turnover intention. Furthermore, quiet cracking was shown to partially mediate the relationship between job insecurity, burnout, and turnover intention. These findings suggest that employee turnover intention is formed through a gradual psychological process that begins with work pressure, progresses to disengagement, and finally gives rise to a tendency to leave the organization. This study contributes to the human resource management literature by positioning quiet cracking as a psychological mechanism that bridges the relationship between work stress and employee turnover intention in the context of the modern retail sector.
Co-Authors Ahmad Shalahuddin Arman Jaya Erna Listiana Fiona Cherenenita Helma Malini Rizky Fauzan Sulistiowati Sulistiowati Widia Sapitri