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All Journal JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Teknoinfo Technomedia Journal Journal of Innovation and Future Technology (IFTECH) ICIT (Innovative Creative and Information Technology) Journal Journal Of Human And Education (JAHE) International Transactions on Artificial Intelligence (ITALIC)
Sari, Herva Emilda
Universitas Ichsan Satya
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Journal : Technomedia Journal

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Analisis Sistem Informasi Customer Relationship Management Berbasis Web Pada PT. INOVATIF TEKNIK MESINDO: ID Sari, Herva Emilda; Prasetiawati, Rizka
Technomedia Journal Vol 5 No 1 Agustus (2020): TMJ (Technomedia Journal)
Publisher : Pandawan Incorporation, Alphabet Incubator Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (674.002 KB) | DOI: 10.33050/tmj.v5i1.881

Abstract

This study is based on the problems in the case study of PT INOVATIF TEKNIK MESINDO namely the increase in the number of customers that are not followed by the renewal of the customer data management system makes the existing performance ineffective and inefficient. Therefore, the purpose of this research is to build an information system regarding the matter concerned with the customer so as to facilitate the company in reading the desires and habits of the customer through activities that occur in the CRM (Customer Relationship Management) system and can make a decision to improve quality and company quantity. In this study there are 3 (three) main problems, 5 (five) research objectives, 4 (four) research benefits. Also explained the relevant data collection methods including the observation method, UML (Unified Modelling Language) to describe the running system and the design of the prototype to be built. Keywords : Companies, Information Systems, Customer Relationship Management, Unified Modelling Language
Business Intelligence Viewboard iLearning Media (iMe) Dalam Pengembangan Motivasi Belajar Menggunakan Metode Simple Additive Weighting Pada SMK Pustek Serpong Sari, Herva Emilda; Adam, Helmi
Technomedia Journal Vol 4 No 1 Agustus (2019): Technomedia Journal
Publisher : Pandawan Incorporation, Alphabet Incubator Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1692.419 KB) | DOI: 10.33050/tmj.v4i1.919

Abstract

Media visualization of the digital era, is a significant development in the industrial and educational world. Where in packaging the results of the report are required to be a visualization that can be received quickly, briefly, and can be received efficiently to the recipient of information. In the application sector, processing data into information can be displayed with a graph model. This graphical model is able to help recipients of information to be able to capture various information quickly, efficiently, and provide information needed to determine future decision development. The use of business intelligence in implementing the viewboard on learning, supports the creation of complicated information delivery, so that it can be consumed and accepted easily. In the communication, the viewboard model becomes a link between data from Rinfo spreadsheets, to be displayed as a form of graphical information that can facilitate recipients of information in increasing the motivation to make decisions from the graphical information displayed. In processing data into Rinfo spreadsheet information, the calculation uses the Simple Additive Weighting (SAW) method, in the process there is cluster division and weighting of values. The results will be used as decision support information on the graphical viewboard that is displayed attractively, will produce a decision making system of information that is faster, easier and more efficient. Keywords: Viewboard, information, graphics, business intelligence
Co-Authors Anita Bawaiqki Wandanya Ashfiani Nur Hanifah Efron, David Hanifah, Ashfiani Nur Hary Priyono Helmi Adam Prasetiawati, Rizka Putra, Herman Purwoko Sudaryono Sudaryono Tumanggor, Benelekser Untung Rahardja Wandanya, Anita Bawaiqki Waskito, Andri