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Work engagement as a mediator of transactional leadership and workload on employee turnover intention Hesty Rahmadani; Ilzar Daud; Yulyanti Fahruna; Titik Rosnani; Anwar Azazi
International Journal on Social Science, Economics and Art Vol. 13 No. 3 (2023): Nov: Social Science, Economics
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/ijosea.v13i3.362

Abstract

Applying replacement value of goods and salary deductions as sanctions is part of the transactional leadership policy. This burdens employees, which makes them choose to leave their jobs. Therefore, work engagement is expected to mitigate this. This study investigates the impact of transactional leadership and workload on turnover intention, considering work engagement as a mediator. The population in this study were permanent employees of PT Sumber Alfaria Trijaya Tbk Alfamart Retail Business Division in Kalimantan, with a sample size of 205 respondents. Data collection methods using a questionnaire with a Likert scale. The data analysis model uses Structural Equation Modeling (SEM) and AMOS 24 statistical tools. The results of this study indicate a significant positive influence between transactional leadership and workload on turnover intention. Transactional leadership and workload variables also significantly positively affect work engagement. The mediation analysis results show the role of work engagement as a mediator in strengthening the relationship between transactional leadership and workload on turnover intention. This research is expected to prevent the increasing turnover in the retail business company PT Sumber Alfaria Trijaya Tbk (Minimarket Alfamart).
Servant Leadership on Work Engagement: Mediating Job Satisfaction and Trust in Leader Haliza Nabila Putri; Ilzar Daud; Titik Rosnani; Yulyanti Fahruna; Ahmad Shalahuddin
Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 4 (December 2023)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v5i4.742

Abstract

The banking industry is currently one of the most competitive industries. For this reason, a leadership style is needed that can increase employee engagement to achieve better company performance. The aim of this research is to ascertain the impact of servant leadership workers' job satisfaction and trust in their leaders as mediating variables. It is conducted at government-owned banks, namely, Bank BNI, Bank BRI, Bank BTN, and Bank Mandiri. Purposive sampling was the technique employed in this study, and the sample consisted of 273 individuals who worked for government-owned banks. This study employed structural equation modeling (SEM) with AMOS software as a data analysis technique. The study's findings demonstrate that: servant leadership influences job satisfaction significantly; job satisfaction influences work engagement significantly; Trust in Leader significantly influences work engagement; job satisfaction mediates the relationship between servant leadership and work engagement; and Trust in Leader mediates the relationship between servant leadership and work engagement. There is one rejected hypothesis, namely, that employee engagement at work is not significantly impacted by servant leadership.