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All Journal Journal on Education Jurnal Pengabdian Masyarakat dan Riset Pendidikan
Budi Setiawati
Universitas Islam Kalimantan Muhammad Arsyad Al Banjari Banjarmasin
Humanities Education Languange, Linguistic, Communication & Media Mathematics Other

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Analisis Kinerja Pegawai Dalam Memberikan Pelayanan Administrasi Kepada Masyarakat Di Desa Semangat Dalam Handil Bakti Kabupaten Barito Kuala Devia Hetty Hernany; Budi Setiawati; M. Agus Humaidi; Amelia Puspita
Journal on Education Vol 6 No 4 (2024): Journal on Education: Volume 6 Nomor 4 Mei-Agustus 2024
Publisher : Departement of Mathematics Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joe.v6i4.5802

Abstract

Performance can be known and measured if an individual or group of employees or employees have criteria or benchmark success standards set by the organization. Performance can also be said to be the product of doing something related to a job, position or role in an organization with a maximum sense of responsibility, dedication and loyalty. The performance referred to in this research is all the power and efforts made by employees in providing administrative services to the community. This expected performance is reflected in three aspects, namely, (a) the cognitive aspect, namely the employee's understanding of the administrative service system to the community, (b) the effective aspect, namely the performance of employees in service, is the efforts made by employees to accept and create harmonious interpersonal relationships with the community, (c) the performance aspect is everything that employees do in using their physical bodies in acting so that they can provide good service. best for society
Analisis Kinerja Pegawai Dalam Memberikan Pelayanan Administrasi Kepada Masyarakat Di Desa Semangat Dalam Handil Bakti Kabupaten Barito Kuala Devia Hetty Hernany; Budi Setiawati; M. Agus Humaidi; Amelia Puspita
Journal on Education Vol 6 No 4 (2024): Journal on Education: Volume 6 Nomor 4 Mei-Agustus 2024
Publisher : Departement of Mathematics Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joe.v6i4.5972

Abstract

Performance can be known and measured if an individual or group of employees or employees have criteria or benchmark success standards set by the organization. Performance can also be said to be the product of doing something related to a job, position or role in an organization with a maximum sense of responsibility, dedication and loyalty. The performance referred to in this research is all the power and efforts made by employees in providing administrative services to the community. This expected performance is reflected in three aspects, namely, (a) the cognitive aspect, namely the employee's understanding of the administrative service system to the community,(b) the effective aspect, namely the performance of employees in service, is the efforts made by employees to accept and create harmonious interpersonal relationships with the community, (c) the performance aspect is everything that employees do in using their physical bodies in acting so that they can provide good service. best for society
Efektivitas Pelayanan Kebersihan pada Ruang Rawat Inap di RSUD Ulin Banjarmasin: Penelitian Rahmad Riadi; Junaidy; Devia Hetty Hernany; Budi Setiawati
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 5 No. 1 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 5 Nomor 1 (Juli 2026 -
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v5i1.7256

Abstract

Tujuan penelitian untuk menganalisis efektivitas pelayanan kebersihan di RSUD Ulin Banjarmasin dan mengetahui faktor-faktor penghambat pelaksanaan pelayanan kebersihan pada ruang rawat inap RSUD Ulin Banjarmasin. Metode penelitian ini menggunakan pendekatan kualitatif dengan jenis penelitian studi kasus data dikumpulkan dengan menggunakan metode wawancara ke pada orang 4 informan. Hasil penelitian menujukan bahwa pelayanan kebersihan pada ruang rawat inap RSUD Ulin Banjarmasin telah berjalan efektif berdasarkan indikator efektivitas organisasi menurut Gibson yang meliputi produksi, efisiensi, kepuasan, adaptasi, dan perkembangan adapun Faktor-faktor yang menjadi hambatan dalam pelayanan kebersihan ruang rawat inap RSUD Ulin Banjarmasin meliputi meningkatnya beban kerja petugas ketika jumlah pasien dan pengunjung meningkat, kendala pada sarana dan prasarana kebersihan yang memerlukan perawatan atau penggantian, serta rendahnya kesadaran sebagian pasien dan pengunjung dalam menjaga kebersihan lingkungan rumah sakit. Namun demikian, hambatan tersebut masih dapat diatasi melalui pengawasan, evaluasi, koordinasi, dan pembinaan yang dilakukan oleh pihak rumah sakit.
Co-Authors Amelia Puspita Devia Hetty Hernany Junaidy M. Agus Humaidi Rahmad Riadi