Muhammad Al Faruq Abdullah
Universitas Dian Nusantara

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Kualitas Produk, Kualitas Pelayanan dan Lokasi terhadap Keputusan Pembelian di Gramedia Mall Central Park Arip Priyadi; Christine C. Widayati; Didin Hikmah Perkasa; Muhammad Al Faruq Abdullah; Muhamad Ekhsan
Journal of Management and Bussines (JOMB) Vol 6 No 3 (2024): Journal of Management and Bussines (JOMB)
Publisher : IPM2KPE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/jomb.v6i3.7204

Abstract

This research aims to evaluate retail performance using sales turnover as a benchmark, with a focus on Gramedia Mall Central Park, which is part of the Gramedia Store network. This research also aims to determine the influence of the variables studied, namely product quality, service quality and location on purchasing decisions. The research design uses a causal quantitative method using an instrument in the form of a questionnaire. This questionnaire was distributed to 105 respondents to obtain more accurate data analysis results. Data analysis was carried out using Smart-PLS (Partial Least Square) through testing the outer model, inner model and hypothesis testing. The research results show that product quality has a significant influence on purchasing decisions, as does service quality and location. The conclusion is that retail performance, especially Gramedia Mall Central Park, can be assessed from the development of sales turnover. Additionally, product quality, service quality, and location play an important role in shaping customer purchasing decisions. Therefore, attention to these factors can improve overall retail performance. Keywords: Product Quality, Service Quality, Purchasing Decisions, Location
Kepemimpinan, Beban Kerja dan Burnout terhadap Kinerja Karyawan Perusahaan Garment di Kabupaten Tangerang Erna Lika Kabdiyono; Didin Hikmah Perkasa; Muhamad Ekhsan; Muhammad Al Faruq Abdullah; Wenny Desty Febrian
Journal of Management and Bussines (JOMB) Vol 6 No 2 (2024): Journal of Management and Bussines (JOMB)
Publisher : IPM2KPE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/jomb.v6i2.7206

Abstract

This research aims to explore the influence of leadership, workload and burnout on employee performance in garment companies in Tangerang Regency. The research design used is a causal relationship with a quantitative approach, which aims to find cause-and-effect relationships between the variables studied. Data collection was carried out by distributing questionnaires to garment company employees using a Likert scale as a measuring tool. The population of this research was 74 employees of garment companies in Tangerang Regency, who were also used as research samples using saturated sampling techniques. The data analysis method used is Structural Equation Modeling (SEM) with Partial Least Squares (PLS). Data processing involves measurement tests, structural tests, and hypothesis tests. The research results show that leadership has a positive and significant influence on employee performance. However, workload and burnout do not have a significant influence on employee performance. Thus, these findings highlight the importance of the role of leadership in improving employee performance in garment companies. Although workload and burnout do not significantly influence employee performance in the context of this research, this does not reduce the need to pay attention to and manage these factors in the context of human resource management. Keywords: Workload, Burnout, Employee Performance, Leadership
KINERJA KARYAWAN: PERAN KEADILAN DISTRIBUTIF, KESELAMATAN KESEHATAN KERJA (K3) DAN BURNOUT: STUDI KASUS PADA KARYAWAN DEPO JAKARTA Sisca Triamanda Mutiara; Didin Hikmah Perkasa; Muhammad Al Faruq Abdullah; Wenny Desty Febrian; Setiyo Purwanto
Jurnal Bina Bangsa Ekonomika Vol. 17 No. 2 (2024): Jurnal Bina Bangsa Ekonomika (JBBE)
Publisher : LP2M Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/jbbe.v17i2.543

Abstract

This study aims to determine the effect of Distributive Justice, Occupational Health and Safety (OHS), and Burnout on employee performance at Depot in Jakarta. The research design is descriptive quantitative. The population consists of 100 employees of the Depot in Jakarta. The sample for this study is also 100 employees, using the saturation sampling method, where all employees are included as samples. The data analysis technique used in this study is SEM PLS (Partial Least Square). The first stage of making research instruments, distributing questionnaires and processing data. The second stage examines the effect of each variable of distributive justice, occupational health and safety (OHS), and burnout on employee performance. The results showed that the distributive justice variable had an effect on employee performance, the occupational health and safety (OHS) variable had an effect on employee performance, and the burnout variable had an effect on employee performance at Container Depot in North Jakarta