Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal International Journal of Economics Development Research (IJEDR)
Juita Telaumbanua
Universitas Nias
Economics, Econometrics & Finance Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Optimizing Service Quality: The Role of Human Resources Development at Gunungsitoli City's Central Statistical Agency Juita Telaumbanua; Eliyunus Waruwu; Eliagus Telaumbanua; Forman Halawa
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 1 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i3.5573

Abstract

This research aims to clarify the impact of human resource development on service quality at the Central Statistics Agency of Gunungsitoli City. Utilizing qualitative methods, the study collects secondary data through interviews with a focus on human resource development. The analysis reveals that human resource development significantly influences the quality of services provided by the government in Gunungsitoli City. Specifically, the findings indicate that improved human resources lead to enhanced performance of government personnel, thereby positively affecting service quality. This study underscores the critical role of effective human resource development in elevating organizational performance and service delivery.
Co-Authors Eliagus Telaumbanua ELIYUNUS WARUWU Forman Halawa