Article Per Year (5 Year)
p-Index From 2020 - 2025
0.562
P-Index
This Author published in this journals
All Journal Al-Jabar : Jurnal Pendidikan Matematika Jurnal Ilmu Administrasi Negara
Wijayanti, Nina
Unknown Affiliation
Education Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
INNOVATION ROLE IN PUBLIC SERVICE EFFECTIVENESS: EVIDENCE FROM INDONESIAN STATE ELECTRICITY COMPANY Rahma Hutahayan, Hilmiatur; Afra Amatullah, Afifah; Saputra, Andri; Wijayanti, Nina; Rudinia Berty, Tasya; Saputra, Boni
Jurnal Ilmu Administrasi Negara Vol 22 No 3 (2024): JIANA: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46730/jiana.v22i3.8255

Abstract

Digital transformation in the public sector has emerged as a global strategic imperative, compelling government organizations to implement innovation to enhance service effectiveness. However, a significant gap exists in the literature regarding the implementation of innovation in developing countries, particularly within the context of strategic public service organizations that face unique challenges in digitalization processes. This study aims to comprehensively analyze the role of technological and non-technological innovation in enhancing public service effectiveness, identify implementation challenges and solution strategies, evaluate public communication strategies, and assess the impact of innovation on service process acceleration and public satisfaction. The research employs a qualitative design with an instrumental case study approach at PT. PLN (Persero) Belanti Customer Service Unit, located in Padang City, employed in-depth interviews, participatory observation, and documentation and analyzed them through a six-phase thematic analysis framework. Findings reveal that implementing a hybrid model, which integrates digital technological innovation with non-technological approaches, has generated significant transformation in service effectiveness through comprehensive digitalization, multi-channel communication strategies, local stakeholder collaboration, and the institutionalization of a continuous innovation culture. This research contributes theoretically by providing a conceptual framework for implementing public service innovation and offering strategic recommendations adaptable for similar organizations in Indonesia and other developing countries, aiming to optimize sustainable digital transformation.
Exploring the relationship between problem-solving ability and mathematical disposition in 10-11 year’s old students using model-eliciting activities Wahyuningrum, Endang; Bonyah, Ebenezer; Yumiati, Yumiati; Kartono, Kartono; Wijayanti, Nina
Al-Jabar: Jurnal Pendidikan Matematika Vol 15 No 2 (2024): Al-Jabar: Jurnal Pendidikan Matematika
Publisher : Universitas Islam Raden Intan Lampung, INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/ajpm.v15i2.23765

Abstract

Background: Problem-solving ability and mathematical disposition are essential skills in mathematics education, particularly in developing critical thinking and practical application among students. Model-Eliciting Activities (MEAs) have been introduced as an instructional approach aimed at enhancing these skills by integrating real-world problems into learning. However, the effectiveness of MEAs in establishing a significant relationship between problem-solving ability and mathematical disposition remains unclear, necessitating further investigation.Aim: This study aims to analyze the association between problem-solving ability and mathematical disposition after implementing Model-Eliciting Activities (MEAs) in instruction.Method: This study employed a quantitative design with a cross-sectional approach, involving 30 fifth-grade students from SDN 02 Bojongsari, Depok, Indonesia, as participants. Data were collected using a problem-solving ability test and a mathematical disposition questionnaire. Subsequently, the data analysis was carried out using chi-square tests.Result: The results of the study showed that the χ2 value of 0.731 is less than α = 0.947, indicating that there is no significant relationship between mathematical problem-solving ability and mathematical disposition.Conclusion: The study concluded that no association was found between problem-solving ability and mathematical disposition among elementary school students after implementing MEAs in instruction. Additionally, although there is a tendency for students with a high mathematical disposition to demonstrate stronger problem-solving skills, this correlation is not strong enough to be considered significant
Co-Authors Afra Amatullah, Afifah Boni Saputra Bonyah, Ebenezer Endang Wahyuningrum Kartono - Kartono, Kartono Rahma Hutahayan, Hilmiatur RR. Ella Evrita Hestiandari Rudinia Berty, Tasya Yumiati