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INNOVATION ROLE IN PUBLIC SERVICE EFFECTIVENESS: EVIDENCE FROM INDONESIAN STATE ELECTRICITY COMPANY Rahma Hutahayan, Hilmiatur; Afra Amatullah, Afifah; Saputra, Andri; Wijayanti, Nina; Rudinia Berty, Tasya; Saputra, Boni
Jurnal Ilmu Administrasi Negara Vol 22 No 3 (2024): JIANA: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46730/jiana.v22i3.8255

Abstract

Digital transformation in the public sector has emerged as a global strategic imperative, compelling government organizations to implement innovation to enhance service effectiveness. However, a significant gap exists in the literature regarding the implementation of innovation in developing countries, particularly within the context of strategic public service organizations that face unique challenges in digitalization processes. This study aims to comprehensively analyze the role of technological and non-technological innovation in enhancing public service effectiveness, identify implementation challenges and solution strategies, evaluate public communication strategies, and assess the impact of innovation on service process acceleration and public satisfaction. The research employs a qualitative design with an instrumental case study approach at PT. PLN (Persero) Belanti Customer Service Unit, located in Padang City, employed in-depth interviews, participatory observation, and documentation and analyzed them through a six-phase thematic analysis framework. Findings reveal that implementing a hybrid model, which integrates digital technological innovation with non-technological approaches, has generated significant transformation in service effectiveness through comprehensive digitalization, multi-channel communication strategies, local stakeholder collaboration, and the institutionalization of a continuous innovation culture. This research contributes theoretically by providing a conceptual framework for implementing public service innovation and offering strategic recommendations adaptable for similar organizations in Indonesia and other developing countries, aiming to optimize sustainable digital transformation.
Exploring the relationship between mathematical problem-solving ability and mathematical disposition through model-eliciting activities Wahyuningrum, Endang; Bonyah, Ebenezer; Yumiati, Yumiati; Kartono, Kartono; Wijayanti, Nina
Al-Jabar: Jurnal Pendidikan Matematika Vol 15 No 2 (2024): Al-Jabar: Jurnal Pendidikan Matematika
Publisher : Universitas Islam Raden Intan Lampung, INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/ajpm.v15i2.23765

Abstract

Purpose: This study aimed to examine the association between mathematical problem-solving ability and mathematical disposition among elementary school students after the implementation of Model-Eliciting Activities (MEAs) in mathematics learning.Method: The study employed a quantitative cross-sectional design involving 30 fifth-grade students from an elementary school in Indonesia. Data were collected using a mathematical problem-solving test and a mathematical disposition questionnaire administered after MEA-based instruction. The categorized data were analyzed using a 3 × 3 contingency table. Because most expected cell frequencies were below five, the Fisher–Freeman–Halton exact test was used to examine the association between the variables, while the contingency coefficient was reported descriptively to indicate association strength.Findings: The analysis showed insufficient statistical evidence of an association between mathematical problem-solving ability and mathematical disposition. The contingency coefficient indicated a weak association between the two variables. Although some students with higher mathematical disposition demonstrated stronger problem-solving performance, this pattern was inconsistent across the categories. These findings suggest that problem-solving performance may also be influenced by conceptual understanding, reasoning skills, prior learning experiences, and other cognitive and affective factors.Significance: The findings provide insights into mathematics learning following MEA-based instruction and emphasize the need for instructional approaches that integrate cognitive and affective development. The study also highlights the importance of interpreting nonsignificant findings cautiously, particularly in studies involving small samples and sparse categorical data.
Pengaruh Earnings Management terhadap Nilai Perusahaan dengan Komisaris Independen dan Komite Audit sebagai Variabel Moderating pada Perusahaan Manufaktur yang Terdaftar di Bursa Efek Indonesia Wijayanti, Nina; Masyithoh, Siti; Gafur, Abdul
Jurnal Ilmu Akuntansi Mulawarman (JIAM) Vol. 3 No. 2 (2018): Juni
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29264/jiam.v3i2.1929

Abstract

Tujuan dari penelitian ini adalah untuk menganalisis dampak manajemen laba pada nilai perusahaan dengan komisaris independen dan komite audit sebagai variabel moderasi pada perusahaan yang terdaftar di Bursa Efek. Manajemen laba diukur dengan akrual diskresioner proksi menggunakan model Jones yang dimodifikasi. Nilai perusahaan diukur menggunakan indikator harga saham penutupan (harga penutupan) yang terdaftar di Bursa Efek. Variabel moderasi dalam penelitian ini adalah independensi komisaris independen dan komite audit. Komisaris independen diukur menggunakan proporsi komisaris independen oleh dewan komisaris. Independensi komite audit diukur dengan proporsi komite audit independen oleh komite audit di perusahaan. Populasi dalam penelitian ini adalah semua perusahaan manufaktur yang terdaftar di Bursa Efek Indonesia periode 2013-2015 yang berjumlah 150 perusahaan. Sampel diperoleh oleh 60 perusahaan dengan data gabungan selama 3 tahun dalam analisis tunggal, jumlah pengamatan adalah 180 data penelitian menggunakan metode purposive sampling. Penelitian ini menggunakan regresi linier berganda dan regresi moderasi sebagai alat analisis data. Hasil penelitian ini menunjukkan bahwa manajemen laba berpengaruh negatif signifikan terhadap nilai perusahaan. Sedangkan direktur independen sebagai variabel moderasi yang melemahkan hubungan antara manajemen laba dengan nilai perusahaan. Independensi komite audit dan bukan sebagai variabel moderasi yang dapat melemahkan atau memperkuat manajemen dengan pendapatan perusahaan tetapi merupakan variabel yang dapat berdiri sendiri sebagai variabel independen lainnya.