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All Journal Communication Community Development Journal: Jurnal Pengabdian Masyarakat FOCUS: Journal of Social Studies Priviet Social Sciences Journal Indonesian Journal of Islamic Communication Jurnal Komputer, Informasi dan Teknologi
Indah Fajar Rosalina
Universitas Negeri Jakarta
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Upaya Penanganan Krisis Relasi Media DPR dalam Kontroversi UU MD3 Indah Fajar Rosalina
Communication Vol 11, No 1 (2020): Communication
Publisher : Fakultas Ilmu Komunikasi - Universitas Budi Luhur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36080/comm.v11i1.1005

Abstract

Law No. 17 of 2014 concerning MD3 (MPR / DPR / DPRD) has been legally promulgated to become Law No. 2 of 2018 in February 2018. The birth of an article in the revision of the MD3 Law reaped this controversy among the public and the media. Many media that consider changes to Article 121 k, Article 245, and Article 73 will strengthen the power of the House of Representatives as an institution that is anti-criticism, cannot be convicted without permission of the MKD (Council Honorary Council), and easily criminal anything that suits your needs. In carrying out its mandate as a people's representative, the House of Representatives approved the media for media coverage. This report increased public opinion about the DPR's performance. For this reason, communication management is needed to build public trust in DPR institutions through media relations. Community trust and dignity, as well as the integrity of the institution and its members are very important, so that security products such as MD3 Law will have strong legitimacy and be accepted by the community. Departing from these problems, this study discusses the workings of the media relations in the House of Representatives in reducing the crisis that hit his institution. This research is a qualitative study using research strategies that discuss evolution with media relations. The research source was obtained from the processing of some related data, and also in-depth interviews of the Chair and Staff of the Indonesian Parliament News Office, and the Chair of the Parliamentary Journalists' Organization. The researcher tries to analyze how to overcome the recovery of the DPR in this issue. Planning, repairs, crises, the DPR is not optimal, because repairs, crises, the creation of a one-door system for distributing information, and the weak trust of the media and the public for the integration of the DPR itself.
Analisis Citra Merek dan Nilai Pelanggan terhadap Loyalitas pada Pengguna Aplikasi E-Travel Wahyu Wary Pitoko; Arta Elisabet Purba; Maassyitah Hutagalung; Radyta Ahmad Burhanuddin; Indah Fajar Rosalina
FOCUS Vol 3 No 2 (2022): FOCUS: Jurnal Ilmu Sosial
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/fcs.v3i2.1301

Abstract

Website penyedia Tiket Online ( Aplikasi E -Travel ) diantaranya yaitu PegiPegi, Tiket.com dan Traveloka dituntut untuk meningkatkan daya dan memberi pelayanan  yang terbaik. Hal ini dilakukan untuk bisa mendapatkan kepercayaan kepada para pengguna jasa aplikasi e-travel agar menjadi pengguna tetap atau kembali menggunakan jasa yang ditawarkan oleh aplikasi e-travel. Tujuan penelitian adalah menganalisa dampak citra merek dan nilai pelanggan terhadap Loyalitas pada pengguna aplikasi e-travel. Penelitian ini menggunakan metode kuantitatif dengan mengambil data primer yang dikumpulkan dari 100 orang di Provinsi DKI Jakarta menggunakan kuesioner. Kuesioner berisi tentang sudut pandang pengguna aplikasi e- travel terhadap citra merek dan nilai pelanggan aplikasi tersebut. Hasil penelitian menjelaskan bahwa secara parsial maupun simultan citra merek dan nilai pelanggan berpengaruh terhadap Loyalitas konsumen pada pengguna aplikasi e-travel. Pelanggan akan tertarik kembali menggunakan jasa aplikasi e-travel karena pengaruh citra merk dan nilai pelanggan. Meskipun hasil penelitian ini sudah baik, tetapi perlu ditingkatkan menjadi lebih baik dengan membuat program Brand Activation.
PENERAPAN COPY WRITING DALAM MEMAKSIMALKAN DIGITAL MARKETING BAGI SISWA/I PKBM TANDA GENAP DI KECAMATAN CIRACAS JAKARTA TIMUR Nasikhul Amin Al Hafidzi; Indah Fajar Rosalina; Yulia Hidayati; Sri Hesti; Anna Nurjanah
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 4 No. 4 (2023): Volume 4 Nomor 4 Tahun 2023
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v4i4.19395

Abstract

Digital marketing sendiri merupakan strategi untuk memasarkan suatu produk dengan memanfaatkan teknologi digital seperti media sosial, blog, website, advertising digital dan beberapa tools lainnya yang digunakan oleh perusahaan dengan tujuan untuk memperkenalkan maupun memasarkan produk atau jasa mereka. Digital marketing dapat didefinisikan sebagai kegiatan marketing termasuk branding yang menggunakan berbagai media berbasis web. Pentingnya keterampilan menulis, khususnya menulis copywriting dalam digital marketing diperlukan wadah untuk melatih dan mengembangkan keterampilan ini. Penyebab rendahnya kemampuan siswa dalam keterampilan menulis karena siswa cenderung tidak memiliki ide, sehingga siswa tidak mengerti apa yang harus mereka jelaskan dan imajinasikan dalam menulis. Tujuan kegiatan pelatihan copy writing ini adalah untuk memberikan pengetahuan dan kemampuan copywriting agar mampu memaksimalkan digital marketing dalam menerapkan strategi promosi di bidang wirausaha. Metode kegiatan dalam pelatihan ini adalah edukasi umum tentang apa itu copy writing, pengenalan teknik teknik copy writing, presentasi penerapan copy writing dalam menulis CV sebagai bagian dari personal branding, serta simulasi penerapan copy writing dalam pemasaran online. Hasil kegiatan adalah siswa mendapatkan pengetahuan dan pemahaman tentang digital marketing, copy writing serta bagaimana menerapkan copy writing secara optimal dalam pemasaran online.
THE COMMUNICATION STRATEGY OF THE INDONESIAN BOOK PARTY COMMUNITY IN FRAMING SOCIAL ISSUES AND MANAGING PUBLIC IMAGE ON INSTAGRAM Suci Rachma Praditi; Indah Fajar Rosalina; Wina Puspita Sari; Abdul Kholik; Asep Soegiarto
Indonesian Journal of Islamic Communication Vol. 8 No. 1 (2025): Indonesian Journal Of Islamic Communication
Publisher : Program Studi Komunikasi dan Penyiaran Islam Pascasarjana UIN KHAS Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35719/ijic.v8i1.2325

Abstract

This study explores the communication strategy of the Indonesia Book Party (IBP) community in framing social issues and maintaining its image through Instagram. Using a descriptive qualitative method, the research involved in-depth interviews with key IBP members in charge of public relations, risk management, social media, and visual design. The findings reveal that IBP’s strategy is rooted in literacy values, combining reflective narratives with light and engaging visual content. IBP frames social and political issues—such as economic inequality or governmental control—by linking them to literary references, thereby offering critical yet accessible perspectives. Their Instagram presence is strengthened through consistent visual identity, strategic use of memes, inclusive tone, and professional content approval procedures. Audience engagement is fostered via interactive features such as comments, polls, and participatory campaigns. IBP also implements crisis communication protocols to respond empathetically to criticism while maintaining neutrality. This strategy not only helps preserve IBP’s image as a reflective and inclusive literacy community but also encourages the development of a digital literacy culture among followers. Through a balance of aesthetic consistency, value-based communication, and active audience participation, IBP demonstrates how social media can be used as a platform for critical discourse and community building. The study provides a valuable model for digital community management and highlights the potential of Instagram as a tool for educational and social transformation.
EVENT MARKETING STRATEGY IN DEVELOPING THE BRAND IMAGE OF MIDEA ELECTRONICS THROUGH THE EVENT “MIDEA BUY WIN FLY 2.0” Tazkia Nursina; Indah Fajar Rosalina; Wina Puspita Sari; Abdul Kholik; Anggun Nadia Fatimah
Indonesian Journal of Islamic Communication Vol. 8 No. 1 (2025): Indonesian Journal Of Islamic Communication
Publisher : Program Studi Komunikasi dan Penyiaran Islam Pascasarjana UIN KHAS Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35719/ijic.v8i1.2360

Abstract

This study examines how Midea Electronics' "Buy Win Fly 2.0" event enhanced brand image through experiential marketing, using qualitative methods including interviews to analyze how entertainment, excitement, and enterprise elements shaped consumer perceptions. Findings reveal the event successfully created emotional connections through interactive games, international trip prizes, and nationwide activations featuring Manchester City collaborations, strengthening Midea's identity as an innovative and trustworthy brand while driving immediate sales and long-term loyalty. The program demonstrated event marketing's superiority over traditional advertising in building consumer relationships through immersive activities that fostered personal engagement, high-value rewards generating word-of-mouth promotion, and strategic partnerships reinforcing global positioning. The study provides actionable insights for electronics brands to design memorable experiences, leverage emotional triggers, and integrate online-offline touchpoints, while recommending future events incorporate digital extensions and sustainability themes to engage younger demographics, ultimately contributing to understanding how experiential marketing drives brand perception in competitive industries.
EFFECTIVENESS CONTENT INSTAGRAM OF @NADI.INDO IN INCREASING BRAND AWARENESS Putri Wulansari; Qoryna Noer Seyma El Farabi; Wina Puspita Sari; Mentari Anugrah Imsa; Indah Fajar Rosalina
Indonesian Journal of Islamic Communication Vol. 8 No. 1 (2025): Indonesian Journal Of Islamic Communication
Publisher : Program Studi Komunikasi dan Penyiaran Islam Pascasarjana UIN KHAS Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35719/ijic.v8i1.2361

Abstract

This study aims to determine the effectiveness of Instagram content @nadi.indo in increasing brand awareness by using the EPIC Model as a measuring tool to assess the extent to which Instagram content can enhance brand recognition and recall. The research focuses on the Instagram content of the @nadi.indo account managed by Nasari Digital (NADI), targeting active followers of the account as the study population. Employing a quantitative methodology, data were collected through questionnaires distributed to 100 respondents. The EPIC Model, developed by AC Nielsen, was utilized to evaluate four critical dimensions: Empathy, Persuasion, Impact, and Communication. The results revealed an overall average score of 3.385 across these dimensions, indicating that the content falls into the effective category. Specifically, the Persuasion dimension scored the highest at 3.43, demonstrating its strong influence on audience perception. Meanwhile, Empathy, Impact, and Communication scored 3.35, 3.38, and 3.385, respectively, reflecting their moderate yet positive contributions. These findings suggest that the Instagram content successfully fosters brand awareness, though there remains room for improvement to achieve optimal results. The study underscores the importance of maximizing performance in content creation to elevate brand awareness to its highest level, such as Top of Mind recognition. By leveraging the EPIC Model, this research provides actionable insights for digital marketers aiming to enhance brand visibility and engagement on social media platforms like Instagram.
Crisis-handling patterns: A multi-case study in Indonesia Indah Fajar Rosalina; Wina Puspita Sari; Muria Putriana; Qoryna Noer Seyma El Farabi; Asep Soegiarto; Ghina Balqis Salsabil; Rivanda Kamil Akhsan
Priviet Social Sciences Journal Vol. 5 No. 11 (2025): November 2025
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v5i11.976

Abstract

This study examines crisis communication patterns in cross-sector organizations in Indonesia through case studies of GenFM, PT KAI Commuter, and KitaBisa. GenFM faced a reputational crisis following an on-air joke by a radio host that violated broadcasting ethics, KAI Commuter experienced a security breach of its Multi-Trip Card system that caused financial and reputational damage, and KitaBisa dealt with public allegations of non-transparent donation management. Using a descriptive qualitative approach and guided by Situational Crisis Communication Theory (SCCT), this research analyzes the types of crises, public attribution of responsibility, and communication strategies employed by each organization. Data were collected through in-depth interviews, observations, and secondary document analysis. The findings show that the three organizations adopted distinct communication patterns: KitaBisa emphasized transparency and empathy to restore trust; GenFM prioritized swift clarification and professionalism; and KAI Commuter implemented systematic, collaborative, and technically driven responses. All three rely heavily on digital platforms as primary communication channels. The study highlights that the effectiveness of crisis communication is determined by the alignment between strategies and the nature of the crisis, as well as the organization’s openness to addressing public concerns.
Strategi Copywriting dalam Membentuk Brand Identity pada Konten Instagram @izincoid Hikmatullah Hikmatullah; Asep Soegiarto; Wina Puspita Sari; Indah Fajar Rosalina; Mentari Anugrah Imsa
Jurnal Komputer, Informasi dan Teknologi Vol. 5 No. 1 (2025): Juni
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jkomitek.v5i1.2544

Abstract

Penelitian ini bertujuan untuk menganalisis strategi copywriting yang digunakan oleh akun Instagram @izincoid dalam memperkuat citra merek. Penggunaan pendekatan kualitatif dengan metode deskriptif bertujuan untuk mengidentifikasi kontribusi elemen tekstual terhadap pembentukan identitas merek. Pengumpulan data dilakukan melalui observasi konten pada akun Instagram @izincoid dan wawancara mendalam dengan anggota tim kreatif yang bertanggung jawab atas pembuatan konten. Penelitian ini mengkaji empat aspek utama dalam copywriting: judul (headline), isi teks (body copy), ajakan bertindak (call to action), dan penggunaan tagar (hashtag). Hasil penelitian menunjukkan bahwa copywriting yang efektif, yang ditandai dengan kejelasan, relevansi, dan kesesuaian dengan ekspektasi audiens, secara signifikan memengaruhi penguatan citra merek. Penggunaan gaya bahasa yang komunikatif dan persuasif secara efektif meningkatkan keterlibatan audiens dengan membangun hubungan yang lebih dekat dengan merek. Selain itu, kemampuan untuk menyesuaikan nada bahasa dan teknik naratif sesuai dengan format konten dan tujuan komunikasi mendukung fleksibilitas dan ketepatan dalam menyampaikan pesan merek. Dengan menerapkan strategi copywriting secara strategis, sebuah merek dapat membangun kepercayaan yang lebih besar dengan audiensnya. Penelitian ini menyimpulkan bahwa copywriting yang dirancang secara efektif, adaptif, dan berorientasi pada audiens merupakan kunci dalam menciptakan identitas merek yang konsisten dan mudah dikenali di platform digital, khususnya Instagram.
Co-Authors Abdul Kholik Anggun Nadia Fatimah Anna Nurjanah Arta Elisabet Purba Asep Soegiarto Ghina Balqis Salsabil Hikmatullah Hikmatullah Maassyitah Hutagalung Mentari Anugrah Imsa Muria Putriana Nasikhul Amin Al Hafidzi Putri Wulansari Qoryna Noer Seyma El Farabi Radyta Ahmad Burhanuddin Rivanda Kamil Akhsan Sri Hesti Suci Rachma Praditi Tazkia Nursina Wahyu Wary Pitoko Wina Puspita Sari Yulia Hidayati