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HARUSKAH AKU TETAP BERTAHAN? STUDI FENOMENOLOGI TERKAIT KECENDERUNGAN TURNOVER INTENTION PADA GENERASI Z I Putu Dharmawan Pradhana; Luh Putu Sri Devi Mahayuni; Putu Yoga Purnama Wijaya; Putu Adi Saskara Putra; Ni Ketut Arniti
Juremi: Jurnal Riset Ekonomi Vol. 4 No. 3: Nopember 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/juremi.v4i3.9032

Abstract

The high turnover propensity in the workplace is a characteristic of Generation Z, born between 1995 and 2010. Since this generation makes up about 48% of Bali’s working population, businesses must create efficient human resource management plans. A notable characteristic of Generation Z is their dislike of stressful work settings, frequently resulting in them changing jobs. This study aims to investigate how Generation Z workers manage stress at work and whether they plan to quit. Purposive sampling is used in this qualitative study to choose three primary informants—Gen Z employees who are stressed out and considering changing jobs—as well as three supporting informants (coworkers) and one psychological practitioner. NVivo 14 software was used to analyse the data gathered from observations, interviews, and documentation at three different Denpasar City and Badung Regency businesses. The results show that although the primary informants indicated a wish to switch jobs because of stress, they chose to stay with their existing employers, using various coping mechanisms to lessen stress and decrease plans to leave. The investigation also discovered particular behavioural shifts in the informants. One of its limitations is that it only looks at Generation Z singles, indicating that more research is necessary to include a broader range of people. By addressing their concerns, this study helps organisations retain Generation Z and advances our understanding of their workplace dynamics
ANALISIS AKUNTABILITAS SISTEM ARSIP PADA KOMISI PEMILIHAN UMUM PROVINSI BALI DALAM PERSPEKTIF GOOD GOVERNANCE Djarut, Adelia; Ni Wayan Widhiasthini; Ni Ketut Arniti; Ni Putu Bayu Widhi Antari
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 12 No. 2 (2025): 2025 Desember
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v12i2.608

Abstract

This study aims to analyze the accountability of the archiving system at the Bali Provincial General Election Commission (KPU) from a good governance perspective, focusing on four key accountability dimensions: legal and honesty accountability, process accountability, program accountability, and policy accountability. The research was conducted at the Bali Provincial KPU Office using a descriptive qualitative approach. Data were collected through in-depth interviews with the Chairperson of KPU Bali, the Head of the Finance, General Affairs and Logistics Division, the Head of the General Affairs and Logistics Subdivision, SRIKANDI system operators, and media representatives. The researcher also carried out direct observations of archival practices and analyzed supporting documents, including Law No. 43 of 2009, PKPU Regulation No. 17 of 2023, and the KPU’s archival retention schedule. Data were processed using an interactive analysis model consisting of data reduction, data display, and conclusion drawing. The findings show that KPU Bali has implemented an archival system that complies with established legal frameworks and formal procedures, covering document creation, storage, digitalization, and disposition, with destruction requiring approval from ANRI. The use of the SRIKANDI and SINAR applications strengthens process accountability by modernizing archival management and improving administrative efficiency. From a program perspective, the archiving system supports the overall performance of election administration and institutional duties. Policy accountability is reflected in public information transparency through the Public Information and Documentation Officer (PPID) and consistent communication with the media. The archival system at the Bali Provincial KPU operates in an accountable and transparent manner in line with good governance principles, although further improvements in facilities, human resources, and digital optimization are needed to ensure sustainable and effective public information services.
Implementasi Strategi Komunikasi Lintas Budaya dalam Pelayanan Penginapan Lokal di Badung, Bali Ni Ketut Arniti; Yustitia Widiasari
Jurnal Ilmiah Teknik Informatika dan Komunikasi Vol. 6 No. 1 (2026): Maret : Jurnal Ilmiah Teknik Informatika dan Komunikasi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juitik.v6i1.1883

Abstract

This research aims to analyze intercultural communication strategies and the effectiveness of communication within the service interactions at Bakung Beach Resort, Badung, Bali. The study is based on the increasing intercultural interactions between resort staff and international tourists, which require communication competencies capable of bridging differences in language, values, and communication styles. This research employs a qualitative approach using a case study method, utilizing in-depth interviews, field observations, and documentation. The findings reveal that the intercultural communication strategies implemented by the staff include the use of nonverbal expressions such as smiling, eye contact, and gestures, language adjustment through simple and clear sentences, and emotional management to maintain a comfortable interaction. Communication effectiveness is analyzed using Gudykunst’s Anxiety/Uncertainty Management (AUM) Theory, which consists of four indicators: predictive uncertainty, explanatory uncertainty, anxiety management, and effectiveness of message delivery. Results indicate that the staff successfully reduce uncertainty through careful observation of guest behavior, interpret guest intentions through clarification and nonverbal cues, and manage anxiety to maintain polite and professional service. Communication is considered effective as indicated by minimal misunderstandings, increased tourist comfort, and the creation of harmonious interpersonal relationships. This study concludes that cultural adaptability and the application of appropriate communication strategies play crucial roles in delivering high-quality services in a multicultural hospitality environment.
Strategi Pemasaran Word of Mouth dalam Membangun Reputasi dan Meningkatkan Pelanggan Toko Bangunan UD. Putri Jaya Denpasar I Putu Mas Oktaviana Howard; Ni Ketut Arniti
Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 6 No. 1 (2026): Maret: Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan (JIMEK)
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimek.v6i1.9823

Abstract

This study aims to analyze the role of Word of Mouth (WOM) marketing strategies in building business reputation and increasing the number of customers at UD Putri Jaya Building Materials Store in Denpasar. The increasingly intense competition in the building materials retail sector requires the implementation of effective, adaptive, and low-cost marketing strategies, making WOM a strategic alternative due to its high credibility derived from real customer experiences. This research employed a descriptive qualitative method with a case study approach. Data were collected through in-depth interviews, observations, and documentation involving the business owner, employees, as well as regular and new customers. Data analysis was conducted using the interactive model of Miles, Huberman, and Saldaña, which includes data reduction, data display, and conclusion drawing. The results indicate that Word of Mouth serves as the primary marketing strategy at UD Putri Jaya and is formed organically through positive customer experiences. The effectiveness of WOM is supported by the implementation of the 7P marketing mix, including product quality and completeness, competitive and reasonable pricing, strategic location and delivery services, friendly and informative employee interactions, efficient service processes, and well-maintained physical facilities. These factors contribute to customer satisfaction, trust, and a positive business reputation, which in turn encourage repeat purchases, customer loyalty, and customers’ willingness to recommend UD Putri Jaya to others. Therefore, it can be concluded that Word of Mouth is an effective marketing strategy for building reputation and increasing the number of customers at UD Putri Jaya Building Materials Store in Denpasar.
Kualitas Pembinaan dan Pengawasan Narapidana di Rutan Kelas IIB Maumere Mariana Agneta Diana Dea; I Nyoman Subanda; Ni Ketut Arniti; Sahri Aflah Ramadiansyah
JURNAL RISET RUMPUN ILMU PENDIDIKAN Vol. 5 No. 1 (2026): April: JURRIPEN : Jurnal Riset Rumpun Ilmu Pendidikan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurripen.v5i1.8002

Abstract

The coaching and supervision of inmates is an integral part of the correctional system which aims to shape the behavior of inmates so that they are able to reintegrate socially while still upholding Human Rights (HAM). This study aims to examine the quality of coaching and supervision of inmates at the Class IIB Maumere State Prison (Rutan), especially in its implementation according to modern correctional principles. The research method used is descriptive qualitative with data collection techniques through in-depth interviews, direct observations, and documentation studies. The results of the study show that the implementation of coaching and supervision has been carried out in accordance with the provisions of the applicable laws and regulations, but it has not run optimally. The main obstacles include limited human resources, inadequate facilities and infrastructure, and the implementation of a humanist approach in fostering assisted residents. In addition, coordination between officers still needs to be improved so that the coaching program runs more effectively. Therefore, it is necessary to strengthen correctional management, increase the capacity and professionalism of officers, and support adequate facilities to realize effective, humane, and fair coaching and supervision.