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All Journal International Journal of Environmental, Sustainability, and Social Science
Putu Ngurah Suyatna YASA
Warmadewa University, Indonesia
Economics, Econometrics & Finance Environmental Science Social Sciences

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The Role of Job Satisfaction as a Mediator of Work Discipline and Organizational Climate on Employee Performance Ni Luh Mitha Anggun PARAMITHA; Ni Luh Putu INDIANI; Putu Ngurah Suyatna YASA
International Journal of Environmental, Sustainability, and Social Science Vol. 5 No. 4 (2024): International Journal of Environmental, Sustainability, and Social Science (Jul
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v5i4.1096

Abstract

The construction sector plays an important role in the economic growth of a country including Indonesia. In the construction sector, there are very complex operational activities, so it is important to consider factors that can encourage employees to be willing to work optimally for the company. This study analyzes the effect of work discipline and organizational climate on employee performance with job satisfaction as mediation. The object of this research is PT Tunas Jaya Sanur Group, which is one of the largest industrial sectors in Bali, and its projects have spread throughout Indonesia. The sample in this study was taken proportionally to employees especially staff at PT Tunas Jaya Sanur Group. The data collection method is a survey method with a questionnaire. The analysis technique used is inferential analysis technique with Partial Least Square (PLS). The results found that work discipline has a negative and insignificant effect on employee performance, work discipline has a significant positive effect on job satisfaction, organizational climate has a significant positive effect on employee performance, organizational climate has a significant positive effect on job satisfaction, job satisfaction has a significant positive effect on employee performance, job satisfaction partially mediates the relationship between work discipline and employee performance and, job satisfaction partially mediates the relationship between organizational climate and employee performance. This can confirm the two-factor theory that two factors influence a person's motivation in doing something, namely motivational factors and maintenance factors.
Analysis of Product Quality and Service Quality Towards Customer Loyalty Mediated by Customer Satisfaction at Wanaku Chinese Restaurant in Jimbaran Badung Regency I Nyoman Agus SETYAWAN; Gusti Ayu SUGIATI; Putu Ngurah Suyatna YASA
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 3 (2025): International Journal of Environmental, Sustainability, and Social Science (May
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i3.1345

Abstract

This study was conducted at Wanaku Chinese Restaurant to analyze the effect of product quality on and service quality on customer loyalty mediated by customer satisfaction. The sample was determined through purposive sampling, so that 100 customers who had made purchases at Wanaku Chinese Restaurant were obtained. Data were collected through a questionnaire with Likert scale measurements, then analyzed using instrument tests, SEM-PLS, and hypothesis tests. The results show that product quality has a positive and significant effect on customer satisfaction and loyalty, service quality has a positive and significant effect on customer satisfaction and loyalty, customer satisfaction has a positive and significant effect on customer loyalty, customer satisfaction mediates the effect of product quality on customer loyalty, and customer satisfaction mediates the effect of service quality on customer loyalty.
The Role of Organizational Commitment in Mediating the Influence of Transformational Leadership and Work Discipline on Employee Performance in the Public Welfare Section of the Regional Secretariat Manokwari Regency Reynaldo Charles de Septin DUWIRI; Putu Ngurah Suyatna YASA; Ida Bagus Udayana PUTRA
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 4 (2025): International Journal of Environmental, Sustainability, and Social Science (Jul
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i4.1440

Abstract

Employee performanceis a crucial aspect in determining the success of public sector organizations. Factors such as transformational leadership, work discipline, and organizational commitment play a significant role in shaping employee work behavior. Therefore, analyzing the relationship among these variables is essential for understanding sustainable performance improvement strategies. This study aims to analyze the role of organizational commitment in mediating the influence of transformational leadership and work discipline on employee performance at the Welfare Division of the Regional Secretariat of Manokwari Regency. The entire population of 42 employees was used as the sample through a saturated sampling technique. Data analysis employed the SEM-PLS approach. The results indicate that both transformational leadership and work discipline have a positive and significant effect on employee performance. Transformational leadership also significantly affects organizational commitment, while the effect of work discipline on commitment is not significant. Organizational commitment is proven to significantly influence employee performance and serves as a partial mediator in the relationship between transformational leadership and work discipline on performance. The practical implication is that performance improvement can be achieved through the development of individual KPIs, strengthening discipline through integrated digital attendance systems and clear standard operating procedures (SOPs), as well as fostering a fair work environment to build employee commitment.
Co-Authors Gusti Ayu SUGIATI I Nyoman Agus SETYAWAN Ida Bagus Udayana Putra Ni Luh Mitha Anggun PARAMITHA Ni Luh Putu INDIANI Reynaldo Charles de Septin DUWIRI