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Implementasi Pengelolaan Arsip Statis Dan Dinamis Sesuai Konsep Record Life Cycle Riyana Qori Fatmawati; Silvia Putri Yuliani; Zulfatun Sofiyani
Jurnal Pengabdian kepada Masyarakat UBJ Vol. 9 No. 1 (2026): January - May 2026
Publisher : Lembaga Penelitian Pengabdian kepada Masyarakat dan Publikasi Universitas Bhayangkara Jakarta Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31599/phmb2776

Abstract

Records, as strategic information assets, play a vital role in supporting operational effectiveness, decision-making, and legal accountability; therefore, they require optimal management to ensure their authenticity is preserved over the long term. The implementation of static and dynamic records management is carried out at PT PLN (Persero) East Java and Bali Construction Division based on the records life cycle concept. This initiative focuses on optimizing records management through the stages of creation, distribution, use, maintenance, and final disposition. This activity was conducted using a participatory observation method over a one-month period to directly implement records management. The results of the implementation demonstrated improved orderliness in records management, efficiency in information retrieval, and strengthened authentication systems for both physical and digital records through the use of e-records technology. Additionally, more systematic management has led to enhanced organizational accountability and improved administrative governance quality. This initiative also contributes to enhancing archival competencies, thereby supporting the creation of a more reliable, effective, and sustainable archival system
APPLICATION OF KNOWLEDGE MANAGEMENT IN THE IMPLEMENTATION OF INFORMATION SERVICES IN LIBRARIES Brian Setyaputra Pratama; Ardhista Bhaskara Putra; Zulfatun Sofiyani
JIPI (Jurnal Ilmu Perpustakaan dan Informasi) Vol 11, No 1 (2026)
Publisher : Progam Studi Ilmu Perpustakaan UIN Sumatera Utara Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/jipi.v11i1.22917

Abstract

Information services are an interactive process designed to help users find, understand, and use information according to their needs. In the context of libraries, information services should not only provide access, but also ensure that the information is appropriate and relevant to the development of knowledge and changes in user needs. The development of information technology and the increasing use of social media have accelerated the circulation of information, while at the same time posing new challenges for libraries to continue to provide up-to-date, focused, and accountable services. This situation has forced libraries to implement knowledge management as a way to manage institutional knowledge, librarian experience, and various information sources so that they can be used optimally in their services. This study aims to determine how knowledge management is applied in library information services as a strategy to deal with changes caused by the development of information technology. The method used in this study is the Systematic Literature Review (SLR) method. The SLR method is used to find, analyze, assess, and understand all existing research related to interesting phenomena, with specific research questions related to knowledge management and library information services. The results of the study indicate that knowledge management is carried out through information sharing activities between librarians, recording work experiences, using social media to disseminate information, and processing data on user information needs. This application helps librarians better understand what users need, encourages service innovation, and strengthens the relevance of available collections and information content. The results of this study indicate that knowledge management can be used as a strategic approach to improve library information services in the digital age. From a theoretical perspective, this study adds insight into the integration of the concepts of knowledge management and information services. From a practical perspective, the results of this study provide a basis for developing library service programs that focus on knowledge sharing and information technology, so that the services provided become more flexible, responsive, and suited to changing user needs.