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All Journal Nyimak: Journal of Communication Perspektif Komunikasi; Jurnal Ilmu Komunikasi dan Komunikasi Bisnis
Rahim, Norhayati Rafida Abdul
Unknown Affiliation
Humanities Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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SOCIAL MEDIA STRATEGY: UTILIZING INSTAGRAM TO SHAPE LOCAL, WISDOM-BASED SALES MESSAGES IN A COFFEE SHOP Purnamasari, Oktaviana; Rahim, Norhayati Rafida Abdul; Badri, Muhammad; KN, Jamiati; Hasna, Sofia
Perspektif Komunikasi: Jurnal Ilmu Komunikasi Politik dan Komunikasi Bisnis Vol 7, No 2 (2023): Perspektif Komunikasi
Publisher : Universitas Muhammadiyah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24853/pk.7.2.241-254

Abstract

Micro, Small and Medium Enterprises (MSMEs) possess an extraordinary potential to cultivate. One of the MSMEs that are commonly found is coffee shops. Kedai Kopi 1956 is one from many coffee shops that are currently flourishing, which is located in Kampung Batik Laweyan, Solo. Based on the local wisdom of Kampung Batik Laweyan, Solo, Kedai Kopi 1956 builds sales messages through social media strategies on Instagram. The aim of this research was to identify Kedai Kopi 1956's Instagram social media strategy in building sales messages and utilizing local wisdom as its core. The theory used in analyzing this research was the social media strategy theory by Quesenberry. This research resorts to a descriptive qualitative approach. Data collection techniques includes interview with key informant and observations on the Instagram account @1956.mor. Results revealed that the Instagram social media strategy for building sales messages based on local wisdom was carried out by Kedai Kopi 1956 using three different approaches as expressed by Quesenberry: 1) Determining objectives, target audience and social analysis; 2) Determining the message: creating a big idea, namely Kedai Kopi 1956 always promotes simplicity, attempting to be humble and provides deeper meaning to others, which are  then conveyed in the form of major ideas into inspirational stories; and 3) Integrating Social Media with Marketing in the form of selling merchandise, Advertising by uploading inspirational stories to attract visitors and Public Relations by supporting current hot issues such as independence and peace in Palestine as well as collaborating with third parties, the Surakarta City Tourism and Culture Office to create video profiles.
Public Controversy in Viewing Covid-19 Information on Instagram Purnamasari, Oktaviana; Putri, Puri Kusuma Dwi; Darmaputra, Riza; Rahim, Norhayati Rafida Abdul
Nyimak: Journal of Communication Vol 7, No 2 (2023): Nyimak: Journal of Communication
Publisher : Faculty of Social and Political Science, Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/nyimak.v7i2.8273

Abstract

The Covid-19 pandemic, which has been going on for more than two years, has left various problems affecting health, the economy, and the flow of information in society. The government of Indonesia and related parties are trying to educate the public about the importance of booster vaccines and sustainability in maintaining health protocols through mass media, one of which is online mass media such as Instagram. In order to see the pros and cons of uploaded comments related to Covid-19 information, this study aims to examine the comparison of public responses in responding to information about the Covid-19 pandemic on the doctor's accounts @adamprabata and Ministry of Health @kemenkes_ri on Instagram. This study used a qualitative approach with a virtual ethnographic method based on Cyber Media Analysis. The data for this study are taken through observations from the two Instagram accounts related to information about Covid-19 in October - November 2022. This timeframe is chosen to see how the public perceives information related to Covid-19 when the Covid-19 pandemic has started to subside. However, there is concern that the number of sufferers will increase due to the emergence of the XBB subvariant. The results of the research show that ordinary people perceive Covid-19 as does not exist anymore. Thus, health protocol and vaccines were no longer necessary. Meanwhile, people who have sought health information in more depth by following doctors' accounts who frequently discuss health issues, including Covid-19 from different perspective. They tend to be more careful about the Covid-19 situation during this period. Keywords: Controversy, Covid-19, Instagram, Pandemic, Public
Co-Authors Hasna, Sofia KN, Jamiati Muhammad Badri, Muhammad Oktaviana Purnamasari Puri Kusuma Dwi Putri Riza Darma Putra