Garuda - Garba Rujukan Digital

ANALISIS INFORMASI DAN PENGEMBANGAN DALAM PENERAPAN APLIKASI CUSTOMER RELATIONSHIP MANAGEMENT KLINIK SEBAGAI PENDUKUNG EDUKASI PENYAKIT TIDAK MENULAR Wijaya, Avid; Soultoni Akbar, Prima; Sarma Sangkot, Hartaty; Sri Dewi Hastuti Suryandari, Endang
Jurnal Pendidikan Teknologi Informasi (JUKANTI) Vol 6 No 2 (2023): JURNAL PENDIDIKAN TEKNOLOGI INFORMASI (JUKANTI) EDISI NOPEMBER 2023
Publisher : Program Studi Pendidikan Informatika, Universitas Citra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37792/jukanti.v6i2.1044

The rapid development of digital disruption has driven the healthcare sector to embrace technology as a vital tool in engaging patients as health consumers. In the pursuit of providing better services to patients, clinics now increasingly recognize the need for a system that can effectively connect clinics and patients with the ultimate goal of fostering loyalty in healthcare transactions. This research aims to implement a web-based Customer Relationship Management (CRM) application system in clinics. In the design of this research, a descriptive approach is employed, with a focus on the analysis of the requirements necessary for the implementation of CRM application systems in clinics. The research subjects involve primary care clinics located in the city of Malang, serving as samples that represent diverse clinic contexts. The research instrument used is an interview guide, enabling in-depth data collection regarding user needs and expectations. The proposed implementation of the CRM application also involves an analysis of the extent to which users respond to and accept the application. The initial stage of the research involves information analysis to comprehend the various system requirements in different clinics. Subsequently, the development of systems in these clinics is a key step in enhancing the patient experience and interactions between clinics and patients. It is crucial to closely monitor user feedback on this application, how the application affects interactions between patients and clinics, and how user responses can be interpreted into improvements in a new information system that is more user-friendly. This research will provide valuable insights into how technology and application systems can serve as effective tools in enhancing healthcare services and interactions between clinics and patients.).

DESAIN SISTEM E-TRACER SEBAGAI SOLUSI PENCATATAN DAN PELACAKAN PASIEN DI PUSKESMAS KENDALSARI MALANG Wijaya, Avid; Mutiara Fandabella, Titania; Yudhi Prabowo, Rahmadyo; Sri Dewi Hastuti Suryandari, Endang; Sarma Sangkot, Hartaty
Jurnal Pendidikan Teknologi Informasi (JUKANTI) Vol 7 No 1 (2024): JURNAL PENDIDIKAN TEKNOLOGI INFORMASI (JUKANTI) EDISI APRIL 2024
Publisher : Program Studi Pendidikan Informatika, Universitas Citra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37792/jukanti.v7i1.1186

ABSTRAK Proses penyimpanan catatan medis di Puskesmas Kendalsari saat ini telah memanfaatkan sistem pelacakan (tracer), namun masih menghadapi beberapa hambatan, seperti kesalahan dalam mencatat nomor rekam medis atau nama pasien di sistem pelacakan, kurangnya jelasnya tulisan pada sistem pelacakan, dan kesalahan dalam penempatan sistem pelacakan pada rak penyimpanan. Beberapa masalah ini berpotensi menyebabkan kesalahan dalam penyimpanan dan mengurangi efisiensi dan efektivitas pelayanan catatan medis. Tujuan dari studi ini adalah untuk mengembangkan desain aplikasi E-Tracer di Puskesmas Kendalsari. Penelitian ini menggunakan metode pengembangan sistem dengan pendekatan prototyping untuk merancang aplikasi E-Tracer di Puskesmas Kendalsari. Analisis kebutuhan sistem dilakukan melalui wawancara mendalam. Prototipe yang dikembangkan diujicoba kepada pengguna sehingga sesuai dengan kebutuhan pengguna. Hasil dari penelitian ini mencakup desain aplikasi E-Tracer berbasis web. Selain itu, penelitian ini juga mencakup desain proses yang diperbarui dan perbaikan desain sistem basis data. Keseluruhan ini menyediakan solusi komprehensif untuk mengoptimalkan sistem manajemen catatan medis. Harapannya, desain aplikasi E-Tracer ini dapat diterapkan di Puskesmas Kendalsari untuk mengurangi risiko kesalahan penyimpanan dokumen medis. Abstract The storage process of medical records at the Kendalsari Health Center currently utilizes a tracking system (tracer), but still faces several obstacles, such as errors in recording medical record numbers or patient names in the tracking system, illegible writing on the tracking system, and misplacement of the tracking system on storage shelves. These issues have the potential to lead to storage errors and reduce the efficiency and effectiveness of medical record services. The objective of this study is to develop the design of an E-Tracer application at the Kendalsari Health Center. This research employs a system development method with a prototyping approach to design the E-Tracer application at the Kendalsari Health Center. System requirements analysis is conducted through in-depth interviews. The prototype developed is tested with users to ensure it aligns with their needs. The results of this study include the web-based E-Tracer application design. Additionally, the research also covers the redesigned process design and improvements in the system database design. Together, these provide a comprehensive solution for optimizing the medical record management system. It is anticipated that this E-Tracer application design can be implemented at the Kendalsari Health Center to reduce the risk of medical record storage errors.

PENGARUH PENGGUNAAN “SIM LANSIA” DALAM MENINGKATKAN CAKUPAN DATA SKRINING LANSIA Sangkot, Hartaty Sarma; Sri Dewi Hastuti Suryandari, Endang; Wijaya, Avid
Jurnal Pendidikan Teknologi Informasi (JUKANTI) Vol 7 No 1 (2024): JURNAL PENDIDIKAN TEKNOLOGI INFORMASI (JUKANTI) EDISI APRIL 2024
Publisher : Program Studi Pendidikan Informatika, Universitas Citra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37792/jukanti.v7i1.1225

ABSTRAK Terdapat 3 Puskesmas di Kota Malang yang belum tercapai target cakupan data skrining lansianya, sehingga banyak lansia yang belum terekam dalam data skrining lansia dan tidak dapat terpantau perkembangan kesehatannya. Tujuan penelitian ini untuk menganalisis peningkatan cakupan data skrining lansia yang dilakukan menggunakan aplikasi SIM lansia di 3 wilayah kerja Puskesmas, Kedungkandang, Ciptomulyo dan Kendalsari, Kota Malang. Penelitian ini menggunakan desain penelitian quasi eksperimen. Target Populasi adalah 101 Rukun Warga (RW) di 3 Puskesmas Kota Malang dengan capaian terendah. Jumlah sampel menggunakan total sampling. Sebelum pengumpulan data dilakukan resosialisasi aplikasi SIM Lansia. Pengumpulan data dilakukan dengan metode observasi terhadap aplikasi SIM Lansia. Analisis statistik menggunakan uji Wilcoxon signed ranked test, dilakukan untuk mengetahui perbedaan capaian pengisian aplikasi SIM Lansia sebelum dan sesudah penggunaan SIM Lansia. Hasil penelitian menunjukkan terdapat peningkatan rata-rata cakupan pengisian data skrining lansia sebelum (11,4%) dan sesudah (27%) adanya resosialisasi aplikasi SIM Lansia (p-value<0,05). Aplikasi SIM Lansia terbukti dapat meningkatkan cakupan pengisian data skrining lansia dibandingkan menggunakan metode manual (pencatatan di buku). ABSTRACT Three Puskesmas in Malang City have failed to meet the target for the coverage of elderly screening data, making it impossible to track the health development of the elderly as many of them are not included in the elderly screening data. This study's goal was to examine how the elderly SIM application, which was used in three different working locations in Puskesmas Kedungkandang, Ciptomulyo, and Kendalsari, Malang City, increased the coverage of elderly screening data. A quasi-experimental research design was employed in this study. 101 Rukun Masyarakat (RW) in 3 Puskesmas Kota Malang are the target population; they have the lowest achievement. Total sampling is used for the number of samples. Prior to data collection, the “SIM Lansia” application underwent resocialization. The observation approach was used to collect data for the “SIM Lansia” application. To ascertain whether filling out the “SIM Lansia” application before and after utilizing “SIM Lansia” application, statistical analysis employing the Wilcoxon signed ranked test was performed. The findings indicated that, both before (11.4%) and after (27%) the resocialization of the Elderly SIM application, there was an increase in the average coverage of filling out elderly screening data (p-value<0.05). When compared to the manual way (recording in books), the Elderly SIM application has been shown to increase the coverage of filling out elderly screening data.

DESAIN SISTEM E-TRACER SEBAGAI SOLUSI PENCATATAN DAN PELACAKAN PASIEN DI PUSKESMAS KENDALSARI MALANG Wijaya, Avid; Mutiara Fandabella, Titania; Yudhi Prabowo, Rahmadyo; Sri Dewi Hastuti Suryandari, Endang; Sarma Sangkot, Hartaty
Jurnal Pendidikan Teknologi Informasi (JUKANTI) Vol 7 No 1 (2024): JURNAL PENDIDIKAN TEKNOLOGI INFORMASI (JUKANTI) EDISI APRIL 2024
Publisher : Program Studi Pendidikan Informatika, Universitas Citra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37792/jukanti.v7i1.1186

ABSTRAK Proses penyimpanan catatan medis di Puskesmas Kendalsari saat ini telah memanfaatkan sistem pelacakan (tracer), namun masih menghadapi beberapa hambatan, seperti kesalahan dalam mencatat nomor rekam medis atau nama pasien di sistem pelacakan, kurangnya jelasnya tulisan pada sistem pelacakan, dan kesalahan dalam penempatan sistem pelacakan pada rak penyimpanan. Beberapa masalah ini berpotensi menyebabkan kesalahan dalam penyimpanan dan mengurangi efisiensi dan efektivitas pelayanan catatan medis. Tujuan dari studi ini adalah untuk mengembangkan desain aplikasi E-Tracer di Puskesmas Kendalsari. Penelitian ini menggunakan metode pengembangan sistem dengan pendekatan prototyping untuk merancang aplikasi E-Tracer di Puskesmas Kendalsari. Analisis kebutuhan sistem dilakukan melalui wawancara mendalam. Prototipe yang dikembangkan diujicoba kepada pengguna sehingga sesuai dengan kebutuhan pengguna. Hasil dari penelitian ini mencakup desain aplikasi E-Tracer berbasis web. Selain itu, penelitian ini juga mencakup desain proses yang diperbarui dan perbaikan desain sistem basis data. Keseluruhan ini menyediakan solusi komprehensif untuk mengoptimalkan sistem manajemen catatan medis. Harapannya, desain aplikasi E-Tracer ini dapat diterapkan di Puskesmas Kendalsari untuk mengurangi risiko kesalahan penyimpanan dokumen medis. Abstract The storage process of medical records at the Kendalsari Health Center currently utilizes a tracking system (tracer), but still faces several obstacles, such as errors in recording medical record numbers or patient names in the tracking system, illegible writing on the tracking system, and misplacement of the tracking system on storage shelves. These issues have the potential to lead to storage errors and reduce the efficiency and effectiveness of medical record services. The objective of this study is to develop the design of an E-Tracer application at the Kendalsari Health Center. This research employs a system development method with a prototyping approach to design the E-Tracer application at the Kendalsari Health Center. System requirements analysis is conducted through in-depth interviews. The prototype developed is tested with users to ensure it aligns with their needs. The results of this study include the web-based E-Tracer application design. Additionally, the research also covers the redesigned process design and improvements in the system database design. Together, these provide a comprehensive solution for optimizing the medical record management system. It is anticipated that this E-Tracer application design can be implemented at the Kendalsari Health Center to reduce the risk of medical record storage errors.

PENGARUH PENGGUNAAN “SIM LANSIA” DALAM MENINGKATKAN CAKUPAN DATA SKRINING LANSIA Sangkot, Hartaty Sarma; Sri Dewi Hastuti Suryandari, Endang; Wijaya, Avid
Jurnal Pendidikan Teknologi Informasi (JUKANTI) Vol 7 No 1 (2024): JURNAL PENDIDIKAN TEKNOLOGI INFORMASI (JUKANTI) EDISI APRIL 2024
Publisher : Program Studi Pendidikan Informatika, Universitas Citra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37792/jukanti.v7i1.1225

ABSTRAK Terdapat 3 Puskesmas di Kota Malang yang belum tercapai target cakupan data skrining lansianya, sehingga banyak lansia yang belum terekam dalam data skrining lansia dan tidak dapat terpantau perkembangan kesehatannya. Tujuan penelitian ini untuk menganalisis peningkatan cakupan data skrining lansia yang dilakukan menggunakan aplikasi SIM lansia di 3 wilayah kerja Puskesmas, Kedungkandang, Ciptomulyo dan Kendalsari, Kota Malang. Penelitian ini menggunakan desain penelitian quasi eksperimen. Target Populasi adalah 101 Rukun Warga (RW) di 3 Puskesmas Kota Malang dengan capaian terendah. Jumlah sampel menggunakan total sampling. Sebelum pengumpulan data dilakukan resosialisasi aplikasi SIM Lansia. Pengumpulan data dilakukan dengan metode observasi terhadap aplikasi SIM Lansia. Analisis statistik menggunakan uji Wilcoxon signed ranked test, dilakukan untuk mengetahui perbedaan capaian pengisian aplikasi SIM Lansia sebelum dan sesudah penggunaan SIM Lansia. Hasil penelitian menunjukkan terdapat peningkatan rata-rata cakupan pengisian data skrining lansia sebelum (11,4%) dan sesudah (27%) adanya resosialisasi aplikasi SIM Lansia (p-value<0,05). Aplikasi SIM Lansia terbukti dapat meningkatkan cakupan pengisian data skrining lansia dibandingkan menggunakan metode manual (pencatatan di buku). ABSTRACT Three Puskesmas in Malang City have failed to meet the target for the coverage of elderly screening data, making it impossible to track the health development of the elderly as many of them are not included in the elderly screening data. This study's goal was to examine how the elderly SIM application, which was used in three different working locations in Puskesmas Kedungkandang, Ciptomulyo, and Kendalsari, Malang City, increased the coverage of elderly screening data. A quasi-experimental research design was employed in this study. 101 Rukun Masyarakat (RW) in 3 Puskesmas Kota Malang are the target population; they have the lowest achievement. Total sampling is used for the number of samples. Prior to data collection, the “SIM Lansia” application underwent resocialization. The observation approach was used to collect data for the “SIM Lansia” application. To ascertain whether filling out the “SIM Lansia” application before and after utilizing “SIM Lansia” application, statistical analysis employing the Wilcoxon signed ranked test was performed. The findings indicated that, both before (11.4%) and after (27%) the resocialization of the Elderly SIM application, there was an increase in the average coverage of filling out elderly screening data (p-value<0.05). When compared to the manual way (recording in books), the Elderly SIM application has been shown to increase the coverage of filling out elderly screening data.

PELAYANAN PENDISTRIBUSIAN KOMPONEN DARAH Packed Red Cell (PRC) DARI UTD KE BDRS DI SIDOARJO: PENDISTRIBUSIAN KOMPONEN DARAH Packed Red Cell (PRC) DARI UTD KE BDRS DI SIDOARJO Mudayatiningsih, Sri; Iqbal R, Adif; Sri Dewi Hastuti Suryandari, Endang
JURNAL TEKNOLOGI KONSEPTUAL DESAIN Vol 1 No 2 (2024): JTKD- September 2024
Publisher : CV.G-Techsolutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.1980/jurnalteknologikonseptualdesign.v1i2.59

Proses pendistribusian darah menjadi faktor penting dalam sistem kesehatan dan tetap menjaga rantai dingin darah agar produk darah tetap aman dan tidak rusak. Tujuan penelitian ini mengetahui gambaran pelaksanaan pelayanan pendistribusian komponen darah Packed Red Cell (PRC) di Unit Transfusi Darah (UTD) di Sidoarjo. Metode deskriptif kuantitatif dengan teknik observasi dan wawancara. Sampel adalah komponen darah PRC yang didistribusikan dari UTD ke Bank Darah Rumah Sakit (BDRS) dilihat dari pelaksanaan pendidtribusian, golongan darah, penyiapan darah, serta pencatatan dan pelaporan reaksi transfusi dari BDRS di Sidoarjo dari Januari sampai Juni 2022. Hasil menunjukkan pendistribusian komponen darah PRC sebanyak 14963 kantong yang terbagi secara langsung 4087 (27,31%) dan dropping 10876 (72,69%), tempat tujuan sebanyak 10871 terbanyak di RSUD Sidoarjo 6346 (58,39%) dan paling sedikit 14 (0,13%) di RS. HM Mawardi. Golongan darah ABO terbanyak 2408 (22,2%) golongan darah O dan paling sedikit 397 (3,7%) golongan darah AB. Gejala reaksi transfusi dari umpan balik terbanyak 13 (39,39%) dengan gejala urtikaria dan paling sedikit 1 (3,03%) hipotensi dan bentol-bentol. Kemasan yang digunakan untuk distribusi darah cool box dan styrofoam, kondisi kemasan yang digunakan sesuai dengan Permenkes RI no. 91 tahun 2015 tentang Standar Pelayanan Transfusi Darah. Diharapkan pihak UDD PMI Kabupaten Malang melakukan evaluasi dengan BDRS yang sudah bekerjasama agar semakin meningkatkan lagi kualitas dalam pelayanan darah.

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