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All Journal Jurnal Akuntansi dan Ekonomi Bisnis International Journal of Medicine and Health Jurnal Riset Rumpun Ilmu Kesehatan (JURRIKES) Jurnal Ilmu Kesehatan dan Gizi Advantage: Journal of Management and Business International Journal of Health and Medicine
Muhammad Takwa
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Economics, Econometrics & Finance Environmental Science Health Professions Medicine & Pharmacology Nursing Public Health Other

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Pengaruh Leader Member Exchange Terhadap Oganizational Citizenship Behaviour Perawat Di Rumah Sakit Stella Maris Makassar Muhammad Takwa; Andi Niartiningsih; Nurul Hidayah Nur; Mene Paradilla; Nurfitriani Nurfitriani
Jurnal Ilmu Kesehatan dan Gizi Vol. 2 No. 1 (2024): Januari : Jurnal Imu Kesehatan dan Gizi
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikg.v2i1.2623

Abstract

The lack of OCB behavior shown by some nurses, namely, only formal tasks that can be completed optimally without being supported by behaviors that support the creation of extra performance more than expected. The low form of OCB behavior in oneself can be seen from not caring about the work of colleagues, when the work is finished, often complaining about work and hospital policies. This study aims to analyze the effect of leader member exchange on organizational citizenship behavior of nurses at the Stella Maris Hospital. This type of research is a quantitative study using an observational study with a cross sectional study design. The samples in this study were nurses at the inpatient installation of the Stella Maris Hospital in Makassar, totaling 131 respondents. The results showed that there was an effect of leader member exchange on organizational citizenship behavior for nurses. It is recommended to the hospital management to be able to make meetings and hold workshops, by providing support to their subordinates in order to create a good relationship between superiors and subordinates so that it is easier for subordinates to convey innovative ideas and can also hold trainings for employees who can help improve creativity and innovative behavior of employees.
Pengaruh Patient Safety Terhadap Patient Experience Di RSUD Kota Makassar Andi Niartiningsih; Nurul Hidayah Nur; Mene Paradilla; Nurfitriani Nurfitriani; Muhammad Takwa
JURNAL RISET RUMPUN ILMU KESEHATAN Vol. 3 No. 1 (2024): April:Jurnal Riset Rumpun Ilmu Kesehatan
Publisher : Pusat riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrikes.v3i1.2743

Abstract

Patient experience is a top priority for healthcare providers with regard to clinical quality, cost reduction and many other issues. This research aims to analyze the influence of patient safety on patient experience at RSUD Makassar City. This type of research is quantitative research using observational research with a cross sectional study design. The sample in this study were inpatient installation totaling 100 patient respondents. The research results show that there is an influence of patient safety on patient experience. It is recommended that the management or patient safety committee of the hospital be expected to carry out regular evaluations and monitoring of the implementation of patient safety targets at the Makassar City Regional Hospital to instill a culture among staff so that patient safety can become a culture that continues to be carried out by all staff.
HUBUNGAN ORGANIZATIONAL FACTORS DENGAN KINERJA DOKTER RSUP Dr. TADJUDDIN CHALID Andi Niartiningsih; Munsir, Noviani; Nurul Hidayah Nur; Mene Paradilla; Nurfitriani; Muhammad Takwa
Jurnal Akuntansi dan Ekonomi Bisnis Vol. 13 No. 01 (2024): Volume 13 Nomor 01 (April 2024)
Publisher : Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/jaeb.v13i01.5160

Abstract

Tujuan dari penelitian ini adalah untuk menganalisis hubungan organizational factors dengan kinerja dokter RSUP Dr. Tadjuddin Chalid. Jenis penelitian yang dilakukan adalah penelitian kuantitatif menggunakan studi observasional dengan desain cross sectional study. Hasil penelitian menunjukkan ada hubungan Organizational Factors dengan kinerja dokter dengan hasil uji statistik diperoleh nilai p = 0,000, karena nilai p<α = 0,000 < 0,05. Disarankan kepada pihak manajemen rumah sakit agar meningkatkan dengan mengadakan general briefing secara rutin, kepala ruangan atau instalasi mengembangkan hubungan antar karyawan, lebih menanggapi dan memberi dukungan terhadap bawahannya agar terciptanya hubungan yang baik antara atasan dan bawahan.
PENGARUH KEPEMIMPINAN TRANSFORMASIONAL TERHADAP KINERJA ASUHAN KEPERAWATAN DI RS LABUANG BAJI Andi Niartiningsih; Muhammad Takwa; Nurul Hidayah Nur; Nurfitriani; Mene Paradilla
Advantage: Journal of Management and Business Vol. 2 No. 2 (2024): Desember
Publisher : Apik Cahaya Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61971/advantage.v2i2.48

Abstract

Performance is the work result that can be achieved by a person or group of people in an organization, in accordance with their respective authority and responsibilities in order to achieve the goals of the organization concerned legally, without violating the law and in accordance with morals and ethics. So it can be said that performance is important for a company or organization. The aim of the research is to analyze the influence of job satisfaction and transformational leadership on the performance of nursing care in the Inpatient Installation of Labuang Baji Hospital, Makassar. This type of research is quantitative research using a cross sectional study design, with a total sample of 103 nurse respondents. The sampling technique used in this quantitative research is Total Sampling. The research results showed that transformational leadership had an effect on nursing care performance (0.000<0.05). For hospital management, in order to improve employee performance, transformational leadership should be prioritized by the head of the room because based on research results, the transformational leadership variable has a big influence on employee performance. Leaders should always encourage employees to work in accordance with the vision, mission and goals of the organization, then motivate employees to work in accordance with work procedures and direct employees to comply with work mechanisms.
Analysis of Waiting Time for Patient Service Using Lean Concept in Outstanding Installations Stella Maris Hospital Muhammad Takwa; Andi Niartiningsih; Nurul Hidayah Nur; Nurfitriani Nurfitriani; Mene Paradilla
International Journal of Medicine and Health Vol. 4 No. 1 (2025): International Journal of Medicine and Health
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijmh.v4i1.5469

Abstract

Hospitals worldwide are increasingly concerned about the performance of outpatient services, which contribute significantly to their revenue and are projected to surpass inpatient services in importance. As the demand for medical care continues to grow, outpatient services could generate even greater financial returns for hospitals. This study aims to evaluate patient service wait times at Stella Maris Hospital Makassar's outpatient department using the lean methodology. A mixed-methods approach was employed, involving the measurement of wait times for 100 patients and interviews with eight informants, including the head of the outpatient department (1 person), admission officers (3 individuals), the hospital director (1 person), and nurses (3 individuals). The interview data were analyzed through processes of data reduction, visualization, and conclusion formulation. A patient care process flowchart was created to assess data quality. Findings indicate the absence of an integrated hospital information system (SIMRS), leading to issues such as long queues at the pick-up counter, delays in doctor availability, and inefficiencies in order processing. Recommendations include integrating SIMRS across the hospital, implementing system improvements, and quantifying outcomes for effective decision-making.
The Influence Of Quality Of Work Life On The Performance Of Nurses At Majene Regency General Hospital Muhammad Takwa; Andi Niartiningsih; Nurul Hidayah Nur; Nurfitriani Nurfitriani; Mene Paradilla; Iqbal Mochtar
International Journal of Health and Medicine Vol. 1 No. 3 (2024): July : International Journal of Health and Medicine
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijhm.v1i3.30

Abstract

One thing that hospitals must consider is the performance of nurses. Performance is the achievement or result in terms of quality and quantity of an employee for their work in accordance with the directions and responsibilities given by their superiors. The aim of this research is to analyze the influence of Quality of Work Life on the Performance of Inpatient Installation Nurses at Majene Regency General Hospital. The research method uses a quantitative approach using an analytical observational design with a cross sectional approach, sampling was carried out using random sampling of 85 respondents. The population in this study were all nurses with employee status who provided services and were on duty in the Inpatient Room at Majene Regency General Hospital, namely 134 people. The results of the research show that there is an influence on the variable quality of work life based on the work life dimension with a p value of 0.008 < 0.05, work world with a p value of 0.001 < 0.05, work context with a p value of 0.004 < 0.05, and work design with a p value 0.013<0.05. It is recommended that hospital management improve the Quality of Work Life for nurses by revising the system for distributing compensation for medical services, improving and the work environment security system.
Co-Authors Andi Niartiningsih Iqbal Mochtar Mene Paradilla Munsir, Noviani Nurfitriani Nurfitriani Nurfitriani Nurul Hidayah Nur