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PENINGKATAN KUALITAS LAYANAN AKADEMIK DALAM MENDUKUNG TRANSFORMASI PTKIN Supriyadi, Yayat; Syarifudin, Encep; Firdaos, Rizal; Ayubi, Sholahuddin Al; Ilzamudin, Ilzamudin; Saputra, Yogi Damai
Mawaizh : Jurnal Dakwah dan Pengembangan Sosial Kemanusiaan Vol. 15 No. 1 (2024): Vol 15 No 1 (2024) : Harmony in Belief
Publisher : Faculty of Da’wa and Islamic Communication, State Institute for Islamic Studies of Syaikh Abdurrahman Siddik Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32923/maw.v15i1.4458

Abstract

The quality of academic services at a university is a very important factor in determining the comfort for students in taking courses in higher education, whether or not academic services will also determine the level of accreditation of the university. In some literature, it shows that higher education today has become a highly competitive market where students generally look for campuses that have quality education systems and services in supporting lectures at universities as a place of education. The extent of service innovation carried out by educational institutions in supporting the transformation that has been carried out will greatly affect the quality of students and the quality of education in Higher Education including Islamic Higher Education. This research was conducted using interview methods, surveys, statistical data analysis, and in-depth documentation studies at PTKIN, this writing can provide valuable insights into the relationship between improving the quality of academic services and the transformation of State Islamic Religious Universities (PTKIN) that has been carried out.
Influence of Civil Servants Competency to Productivity: Review of PanRB Ministerial Regulation 01 Of 2023 Rakhman, Lilis Aslihah; Torihoran, Naf'an; Supriyadi, Yayat
AMCA Journal of Community Development Vol. 4 No. 2 (2024): AMCA Journal of Community Development
Publisher : AMCA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51773/ajcd.v4i2.360

Abstract

This study aims to obtain answers regarding the significance or absence of the relationship between equalization of civil servants competency and productivity. In addition, this study is also to find what methods are used in obtaining a complete and accurate description of the equalization of civil servants competency to productivity. This research is a study that uses correlation studies, in this way the research conducted can find out how much the contribution of equalization of civil servants competency  (independent variables) to productivity (dependent variables). In accordance with these variables, the instruments made are instruments to measure the equalization of civil servants competency and productivity instruments of civil servants. These instruments are set out in the form of questionnaires or statements with scaled alternative answers to opinions or attitudes. On this basis, the measurement scale uses the Likert Scale. This study establishes a causal relationship between several variables, namely: civil servants competency, perceived organizational support, social relationships in the workplace, response to change, willingness to change and performance of civil servants. Civil Servants competency variables refer to Competencies: (Skill, Knowledge, Atittude). The productivity variable refers to Civil Servant's perception of the extent to which the organization values donations, provides support, and cares about employee well-being. Productivity is influenced by factors: (1) Quality and physical ability of employees; (2) Supporting Facilities; (3) Satisfactory facilities. The benefits of this research are, it is expected to be a contribution of thought in the field of Human Resource Management and social sciences in general. While practically, this research is expected to be useful for decision making in the field of human resource development by utilizing the findings of the results of this research.