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KUALITAS PELAYANAN DAN FASILITAS TERHADAP KEPUASAN MASYARAKAT DI POLRES LAMONGAN: KUALITAS PELAYANAN DAN FASILITAS TERHADAP KEPUASAN MASYARAKAT DI POLRES LAMONGAN Hayat, Ardiansyah Ahsanul; Wahyono, Didik Puji; David, Muhammad; Wicaksono, Andrian Febri; Musarofah, Siti
Jurnal Ekonomi Bisnis Kompetif Vol 2 No 3 (2023): Analisis Komprehensif Tren Bisnis
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/bisniskompetif.v2i3.1646

Abstract

Penelitian ini bertujuan untuk dapat mengetahui dan menganalisis Pengaruh kualitas pelayanan dan fasilitas terhadap kepuasan masyarakat di Polres Lamongan. Penelitian ini menggunakan metode kuantitatif. Populasi dalam penelitian ini adalah Masyarakat yang berkunjung di Polres Lamongan selama periode penelitian yang berjumlah 520 orang, kemudian sampel dalam penelitian ini menggunakan rumus slovin dan didapatkan jumlah sampel sebanyak 84. Teknik analisis data dalam penelitian ini menggunakan SPSS versi 22. Hasil penelitian ini menggunakan uji analisis regresi berganda, dapat disimpulkan bahwa Kualitas pelayanan berpengaruh secara parsial terhadap Kepuasan Masyarakat. serta Fasilitas berpengaruh secara parsial terhadap Kepuasan Masyarakat. Kemudian secara simultan kualitas pelayanan dan fasilitas berpengaruh signifikan terhadap kepuasan masyarakat yang berkunjung di Polres Lamongan.
GAYA KEPEMIMPINAN DAN MOTIVASI TERHADAP KINERJA DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MODERASI Hidayat, Wahyu -; Lailiyah, Elliv Hidayatul; Hayat, Ardiansyah Ahsanul
Makro Jurnal Manajemen Dan Kewirausahaan Vol 8, No 1 (2023): Makro Jurnal Manajemen Dan Kewirausahaan
Publisher : Universitas Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53712/jmm.v8i1.1916

Abstract

This study aims to determine the effect of leadership style and work motivation on cleaning service performance with job satisfaction as a moderating variable. This research was conducted at the Cleaning service PT. Pelindo Daya Sejahtera work unit Primasatya Husada Citra Hospital Surabaya. The population of this study was 76 respondents because the population was not more  than 100 respondents, so the authors took 100% of the population as a sample in this study. In this study, a questionnaire was tested using validity and reliability tests, while the data analysis used in this study used the classical assumption test and the MRA (Moderated Regression Analysis) test. The results of this study indicate that the leadership style variable has an effect on performance of Cleaning service PT Pelindo Daya Sejahtera Work unit Primasatya Husada Citra Hospital Surabaya. Work motivation has a positive effect on cleaning service performance. Job satisfaction moderates by strengthening the influence of leadership style on cleaning service performance. Job satisfaction moderates by strengthening the effect of work motivation variables on cleaning service performance.  
Financial Inclusion, Islamic Financial Literacy and Interest of Lamongan MSMEs to Use Islamic Bank Products Abadi, Muhammad Dzikri; Purwanti, Ika; Hayat, Ardiansyah Ahsanul; Safitri, Putri Elfira; Safitri, Kavita Ayu
At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Vol 8, No 2 (2022): DESEMBER 2022
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/tijaroh.v8i2.5976

Abstract

Islamic banks have a strategic role in increasing the MSME business, especially in funding and supporting technical and non-technical assistance activities. Micro, Small and Medium Enterprises (MSMEs) are an inseparable part of business actors and play a significant role in creating job opportunities in Indonesia. Islamic banks to MSMEs in Lamongan. The purpose of this study was to determine the effect of financial inclusion on the interest of Lamongan SMEs with Islamic financial literacy as a moderating variable. The approach used in this research is a quantitative approach. The population used is MSMEs in Lamongan district with a sample of 138 respondents. The data obtained were then analyzed using SEM-PLS. The results of this study indicate that financial inclusion has a positive effect on interest in using Islamic bank products. Islamic financial literacy moderates the relationship between the influence of financial inclusion on interest in using Islamic banking services.