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Phubbing, Komunikasi Interpersonal, dan Etika Komunikasi dalam Masyarakat Constantin, Natasha; Setijadi, Naniek
JURNAL LENSA MUTIARA KOMUNIKASI Vol. 7 No. 2 (2023): Jurnal Lensa Mutiara Komunikasi
Publisher : UNIVERSITAS SARI MUTIARA INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51544/jlmk.v7i2.4648

Abstract

Currently, technology is rapidly increasing advancing and developing. Communication technology, especially smartphones, has experienced rapid development with up-to-date technologies and features attached. Amidst the rapid development of technology and features attached to communication tools, the phubbing phenomenon has emerged which occurs at almost all levels of society. The emergence of this phenomenon become one of the developments of communication technology especially cell phones negative impacts, which results in the disruption of relationships between individuals due to too much focus on cell phones. This phenomenon has a bad impact on technological developments and hurts phubbers mental health. literature reviews or desk research. The aim is to provide a comprehensive knowledge of the phubbing phenomena, which is happening unintentionally in society, by drawing on prior research. This article’s purpose is to provide a comprehensive understanding of phubbing and its effects on communication and mental health in society. The goal is to raise awareness and propose preventive measures to mitigate any additional adverse consequences. The findings of this paper demonstrate that the phubbing phenomenon is a negative consequence resulting from the quick and substantial advancements in technology. In Indonesian society, the phenomenon of phubbing is not widely recognized. From the standpoint of communication ethics, this phenomenon is clearly the opposite of face-to-face communication norms and ethics, as it involves disregarding the individual with whom one is conversing. Ultimately, comprehensive community involvement and extensive study are essential to gain a deeper understanding and develop proactive strategies to address the rise of the phubbing phenomena.
Corporate Communications and Public Relations: Technological Transformation and Digitalization Towards Society 5.0 Constantin, Natasha; Nelwin, Raynaldi; Irwansyah
JURNAL LENSA MUTIARA KOMUNIKASI Vol. 8 No. 2 (2024): Jurnal Lensa Mutiara Komunikasi
Publisher : UNIVERSITAS SARI MUTIARA INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51544/jlmk.v8i2.5519

Abstract

The insurance sector is undergoing a substantial shift in the swiftly changing environment of society 4.0, entering society 5.0 marked by digitization, mobile technologies, and artificial intelligence (AI). The formerly deemed conservative sector increasingly embraces innovative technology to improve operational efficiency and transform consumer interaction. This paper examines the influence of mobile and AI technologies on corporate communication and public relations, explicitly analyzing their effects on the insurance industry via the perspective of technological determinism. The objective is to examine how new technologies transform consumer interactions, trust dynamics, and organizational tactics while addressing ethical issues such as AI transparency and data protection. This study, rooted in technological determinism, highlights technology's independent and socially influenced effects on organizational behaviors. It uses a qualitative approach, phenomenological method, and semi-structured interviews with industry experts to investigate lived experiences and insights. The findings indicate that mobile platforms improve consumer interaction through immediacy and accessibility, while AI enhances operations through predictive analytics and automation. Nonetheless, issues about diversity and ethical responsibility persist as significant concerns. The research suggests that mobile and AI technologies serve as transformational agents, necessitating enterprises to reconcile technical innovation with ethical accountability. By implementing inclusive, transparent, and proactive communication strategies, insurance businesses may use these technologies to cultivate trust, enhance stakeholder relationships, and adeptly negotiate the intricacies of Society 4.0. This study offers a framework for incorporating developing technology into corporate communication and public relations by social norms and expectations.
Autopoiesis : Komunikasi dan Implementasi pada Era Modern dalam Perspektif Niklas Luhmann Constantin, Natasha; Sitorus, Fitzerald
COMSERVA : Jurnal Penelitian dan Pengabdian Masyarakat Vol. 4 No. 8 (2024): COMSERVA : Jurnal Penelitian dan Pengabdian Masyarakat
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/comserva.v4i8.2742

Abstract

Gagasan Niklas Luhmann tentang komunikasi sebagai autopoiesis menafsirkan ulang komunikasi sebagai sistem otonom yang bersifat self-referential dan independen dari kognisi manusia. Studi ini menganalisis relevansi teori Luhmann dalam komunikasi digital modern, dengan fokus pada platform seperti media sosial dan teknologi algoritmik. Sistem-sistem ini memiliki karakteristik autopoietik, secara mandiri mengkurasi materi melalui umpan balik yang membentuk realitas unik alih-alih sekadar merepresentasikan fakta objektif. Platform digital mendobrak paradigma komunikasi linear konvensional dengan lebih menekankan pada logika operasional internal daripada faktor eksternal. Penutupan operasional ini menciptakan silo informasi yang terfragmentasi, membatasi kontak antar-sistem, dan membentuk ruang gema yang mengurangi eksposur terhadap pandangan alternatif. Studi ini menyoroti dampak sistem-sistem ini terhadap wacana publik dan norma sosial, menekankan perannya dalam mentransformasi pemahaman kolektif sesuai dengan teori Luhmann. Selain itu, studi ini menggunakan analisis literatur dengan pendekatan kualitatif dalam mengkaji efek sosial yang lebih luas dari komunikasi autopoietik, terutama kontribusinya terhadap terciptanya ekosistem informasi yang terisolasi. Hasil penelitian ini menunjukkan dampak transformasi sistem referensial diri terhadap pandangan individu dan kerangka sosial, serta menegaskan pentingnya teori Luhmann dalam memahami kompleksitas komunikasi di era digital