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Exploring Customer Perceptions and Preferences: Study on Online Workshops for Tire Repair and Oil Change Services in DKI Jakarta Elsa Herliyana; Nur Syifa Karimah; Sabrina Dwi Aprilia
Akuntansi Vol. 2 No. 3 (2023): September : Jurnal Riset Ilmu Akuntansi
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/akuntansi.v2i3.1540

Abstract

This qualitative study aims to explore customer perceptions and preferences regarding online workshops for tire repair and oil change services in DKI Jakarta. Adopting a qualitative research model, the study utilizes purposive sampling to select participants from the target population. Data collection is conducted through in-depth interviews and thematic analysis of the collected data. The findings reveal insights into customers' attitudes, needs, and preferences towards online workshops for automotive maintenance. Through thematic analysis, common themes and patterns emerge, providing valuable insights for service providers and policymakers seeking to enhance the effectiveness and adoption of online workshops in the automotive service industry.
Unveiling the Nexus between Good Corporate Governance, Human Capital, and Corporate Social Responsibility A Qualitative Study Sri Utami Nurhasanah; Diani Austin; Nur Syifa Karimah
Jurnal Riset Akuntansi Vol. 1 No. 4 (2023): November : JURNAL RISET AKUNTANSI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jura-itb.v1i4.1767

Abstract

This qualitative study aims to explore the interconnectedness among good corporate governance (GCG), human capital, and corporate social responsibility (CSR) within organizations. The research employs a qualitative approach, utilizing in-depth interviews and thematic analysis to gather and interpret data. A purposive sampling technique is employed to select participants from diverse corporate backgrounds. The analysis reveals intricate relationships between GCG practices, human capital development, and CSR initiatives, highlighting the significant influence of effective governance structures on fostering a culture of responsibility towards stakeholders. Findings underscore the importance of nurturing human capital in promoting ethical business practices and sustainable CSR activities. This study contributes to the understanding of how GCG principles and investment in human capital intertwine to drive socially responsible behavior within corporations.
Exploring Customer Perceptions and Preferences: Study on Online Workshops for Tire Repair and Oil Change Services in DKI Jakarta Elsa Herliyana; Nur Syifa Karimah; Sabrina Dwi Aprilia
Akuntansi Vol. 2 No. 3 (2023): September : Jurnal Riset Ilmu Akuntansi
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/akuntansi.v2i3.1540

Abstract

This qualitative study aims to explore customer perceptions and preferences regarding online workshops for tire repair and oil change services in DKI Jakarta. Adopting a qualitative research model, the study utilizes purposive sampling to select participants from the target population. Data collection is conducted through in-depth interviews and thematic analysis of the collected data. The findings reveal insights into customers' attitudes, needs, and preferences towards online workshops for automotive maintenance. Through thematic analysis, common themes and patterns emerge, providing valuable insights for service providers and policymakers seeking to enhance the effectiveness and adoption of online workshops in the automotive service industry.