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The Comparative Analysis of Inpatient Service at Public Hospitals and Private Hospitals in Order to Improve Patient Satisfication : A Literature Review Nadya Salsabila; Khoirunnisa Ghefira Yusrani; Safinah Annajah; Kazhima Alma Azzahra; Rossa Shafira Nur Sabrina
USADA NUSANTARA : Jurnal Kesehatan Tradisional Vol. 1 No. 2 (2023): Juli: USADA NUSANTARA
Publisher : Sekolah Tinggi Agama Buddha Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1542.035 KB) | DOI: 10.47861/usd.v1i2.250

Abstract

Indicators of patient satisfaction in providing quality health services are measured based on the main dimensions of quality, namely reliability, responsiveness, assurance, empathy, and tangible. The five aspects of the quality dimension have not been applied to hospital inpatients, this is shown from data from the Indonesian Ministry of Health in 2018 that 60% of hospitals in Indonesia have not met the needs of efficient services and have not implemented acceptable and affordable service standards. The research method used in this research is a literature review study, by collecting several articles using online search sources through Google Scholar and journal databases, such as PubMed, Elsevier, and DOAJ. The results of the literature review of 8 articles show that private hospitals almost entirely perform better than public hospitals in all five dimensions, namely tangible, reliability, responsiveness, assurance, and empathy. However, the assessment also depends on the public and private hospitals where the researcher conducted the study. These dimensions of service quality are considered very important for healthcare facilities to improve patient satisfaction and provide optimal care in both public and private hospitals.
ANALISIS IMPLEMENTASI UU NO. 25 TAHUN 2004 TENTANG SISTEM PERENCANAAN PEMBANGUNAN NASIONAL DALAM MEWUJUDKAN PENCAPAIAN PENURUNAN AKI (ANGKA KEMATIAN IBU) DAN AKB (ANGKA KEMATIAN BAYI) DI INDONESIA Jahira Fajri Madani; Tania Rahmayanti; Kazhima Alma Azzahra; Novita Dwi Istanti
Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Vol. 2 No. 3 (2022): NOVEMBER : Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikki.v2i3.793

Abstract

Salah satu unsur dalam menciptakan kesejahteraan bangsa yaitu dengan mewujudkan suatu program pembangunan secara menyeluruh dan terperinci. Pembangunan berkelanjutan pada program kesehatan masyarakat sangat diperlukan untuk mengatasi angka kematian ibu dan bayi di Indonesia yang masih tinggi. Tujuan dilakukannya penelitian ini adalah untuk mengetahui sejauh mana implementasi pada UU Nomor 25 Tahun 2004 mengenai rencana pembangunan nasional pada program kesehatan dalam upaya mengatasi angka kematian ibu dan bayi di Indonesia. Penelitian ini ditulis dengan menggunakan metode metode systematic review dan menggunakan situs elektronik atau fasilitas database online melalui halaman Google Scholar dengan menggunakan kata kunci Angka Kematian Bayi, Angka Kematian Ibu dan UU Nomor 25 Tahun 2004. Artikel yang dihasilkan dipilih berdasarkan publikasi yang diterbitkan antara tahun 2018 sampai 2022. Hasil penelitian ini menunjukkan bahwa implementasi UU Nomor 25 Tahun 2004 terkait rencana pembangunan nasional dalam upaya menurunkan angka kematian ibu dan bayi telah dilakukan melalui beberapa program diantaranya program EMAS dan KIA. Simpulan pada penelitian ini menunjukkan bahwa penyelenggaraan pelayanan kesehatan program Kesehatan Ibu dan Anak (KIA) di Indonesia masih belum optimal dengan berbagai macam kendala dan lemahnya koordinasi berbagai lintas sektor.
Literature Review: Pengelolaan Manajemen Logistik Dalam Pengadaan Obat Di Rumah Sakit Di Jabodetabek Siti Humaira Syarif; Adjrina Dawina Putri; Tania Rahmayanti; Risma Pertiwi; Kazhima Alma Azzahra; Rossa Shafira Nur Sabrina; Putri Andini Novianti; Acim Heri Iswanto
Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Vol. 3 No. 2 (2023): Juli : Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikki.v3i2.1742

Abstract

The background of this Literature Review is based on stagnant events and stockouts of certain drugs at health care facilities in Jabodetabek which have had a detrimental impact on the location concerned. This study is used to analyze the management of drug logistics management in health care facilities in Jabodetabek. The Literature Review method uses 7 article sources from Google Scholar using the keywords drug procurement, logistics management, and hospital. The results obtained were that in several research locations there were several problems such as drug reserves, drug distribution, to the withdrawal and destruction of drugs which were directly related to the implementation of logistics management. The conclusion that can be drawn is that the management of logistics management of medicines in health care facilities in Jabodetabek is one of the conditions that must be carried out by every health service and is useful in providing good quality health services. If logistics management is carried out properly, this can increase the effectiveness and efficiency of services in health facilities and special attention is needed from various sectors to carry out logistics management of medicines in health care facilities according to existing standards.