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All Journal Usada Nusantara: Jurnal Kesehatan Tradisional Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Rossa Shafira Nur Sabrina
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Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

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The Comparative Analysis of Inpatient Service at Public Hospitals and Private Hospitals in Order to Improve Patient Satisfication : A Literature Review Nadya Salsabila; Khoirunnisa Ghefira Yusrani; Safinah Annajah; Kazhima Alma Azzahra; Rossa Shafira Nur Sabrina
USADA NUSANTARA : Jurnal Kesehatan Tradisional Vol. 1 No. 2 (2023): Juli: USADA NUSANTARA
Publisher : Institut Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1542.035 KB) | DOI: 10.47861/usd.v1i2.250

Abstract

Indicators of patient satisfaction in providing quality health services are measured based on the main dimensions of quality, namely reliability, responsiveness, assurance, empathy, and tangible. The five aspects of the quality dimension have not been applied to hospital inpatients, this is shown from data from the Indonesian Ministry of Health in 2018 that 60% of hospitals in Indonesia have not met the needs of efficient services and have not implemented acceptable and affordable service standards. The research method used in this research is a literature review study, by collecting several articles using online search sources through Google Scholar and journal databases, such as PubMed, Elsevier, and DOAJ. The results of the literature review of 8 articles show that private hospitals almost entirely perform better than public hospitals in all five dimensions, namely tangible, reliability, responsiveness, assurance, and empathy. However, the assessment also depends on the public and private hospitals where the researcher conducted the study. These dimensions of service quality are considered very important for healthcare facilities to improve patient satisfaction and provide optimal care in both public and private hospitals.
Literature Review: Pengelolaan Manajemen Logistik Dalam Pengadaan Obat Di Rumah Sakit Di Jabodetabek Siti Humaira Syarif; Adjrina Dawina Putri; Tania Rahmayanti; Risma Pertiwi; Kazhima Alma Azzahra; Rossa Shafira Nur Sabrina; Putri Andini Novianti; Acim Heri Iswanto
Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Vol. 3 No. 2 (2023): Juli : Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikki.v3i2.1742

Abstract

The background of this Literature Review is based on stagnant events and stockouts of certain drugs at health care facilities in Jabodetabek which have had a detrimental impact on the location concerned. This study is used to analyze the management of drug logistics management in health care facilities in Jabodetabek. The Literature Review method uses 7 article sources from Google Scholar using the keywords drug procurement, logistics management, and hospital. The results obtained were that in several research locations there were several problems such as drug reserves, drug distribution, to the withdrawal and destruction of drugs which were directly related to the implementation of logistics management. The conclusion that can be drawn is that the management of logistics management of medicines in health care facilities in Jabodetabek is one of the conditions that must be carried out by every health service and is useful in providing good quality health services. If logistics management is carried out properly, this can increase the effectiveness and efficiency of services in health facilities and special attention is needed from various sectors to carry out logistics management of medicines in health care facilities according to existing standards.
Literature Review: Pengelolaan Manajemen Logistik Dalam Pengadaan Obat Di Rumah Sakit Di Jabodetabek Siti Humaira Syarif; Adjrina Dawina Putri; Tania Rahmayanti; Risma Pertiwi; Kazhima Alma Azzahra; Rossa Shafira Nur Sabrina; Putri Andini Novianti; Acim Heri Iswanto
Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Vol. 3 No. 2 (2023): Juli : Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikki.v3i2.1742

Abstract

The background of this Literature Review is based on stagnant events and stockouts of certain drugs at health care facilities in Jabodetabek which have had a detrimental impact on the location concerned. This study is used to analyze the management of drug logistics management in health care facilities in Jabodetabek. The Literature Review method uses 7 article sources from Google Scholar using the keywords drug procurement, logistics management, and hospital. The results obtained were that in several research locations there were several problems such as drug reserves, drug distribution, to the withdrawal and destruction of drugs which were directly related to the implementation of logistics management. The conclusion that can be drawn is that the management of logistics management of medicines in health care facilities in Jabodetabek is one of the conditions that must be carried out by every health service and is useful in providing good quality health services. If logistics management is carried out properly, this can increase the effectiveness and efficiency of services in health facilities and special attention is needed from various sectors to carry out logistics management of medicines in health care facilities according to existing standards.
Co-Authors Acim Heri Iswanto Adjrina Dawina Putri Kazhima Alma Azzahra Khoirunnisa Ghefira Yusrani Nadya Salsabila Putri Andini Novianti Risma Pertiwi Safinah Annajah Siti Humaira Syarif Tania Rahmayanti