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All Journal Gender Equality: Internasional Journal of Child and Gender Studies SANGKEP: Jurnal Kajian Sosial Keagamaan Journal of Humanities and Social Studies Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Jurnal Riset Mahasiswa Dakwah dan Komunikasi (JRMDK) Ilomata International Journal of Social Science Jurnal Ilmu Komunikasi UHO : Jurnal Penelitian Kajian Ilmu Komunikasi dan Informasi Jurnal Indonesia : Manajemen Informatika dan Komunikasi
Indra, Farhan
Unknown Affiliation
Religion Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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Journal : Journal of Humanities and Social Studies

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Unlocking The Paradox (Effectiveness Of Public Relations In The E-Government Services Of The North Sumatra Ministry Of Region) Khairiah, Nona; Zainun, Zainun; Indra, Farhan
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 8, No 3 (2024): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i3.10431

Abstract

This research aims to investigate the implementation of e-Government in the Ministry of Religion of North Sumatra Province, with a focus on the challenges faced and strategies to increase its effectiveness. This research method uses a qualitative approach by conducting in-depth interviews with 20 respondents consisting of employees of the Ministry of Religion and people who use e-Government services. Data were analyzed using content analysis techniques to identify main patterns and themes from the interviews. The research results show that limited technological infrastructure, low public digital literacy, and concerns about data security are the main challenges in implementing e-Government. Recommended strategies include increased investment in technology infrastructure, digital literacy training, and improved data security policies to increase the acceptance and effectiveness of e-Government services in the future.
Co-Authors Anwar, M. Fachri Hartati, Novia Sry Hasibuan, Wildan Ansori Hasnun Jauhari Ritonga, Hasnun Jauhari Indrawansyah, Indrawansyah Khairiah, Nona Kholil, Syukur Nasution, Azmiar Nurdin, Hanifah Putra, Azrin Eka Rubino rubino, rubino Sinaga, Alfikri Rozan Siregar, Alya Rahmayani Zainun, Zainun