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All Journal Ceddi Journal of Information System and Technology (JST) Jurnal Intelek Insan Cendikia
Muh. Ilham Ramadhan
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Religion Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Vespa Motorcycle Marketing by Using Augmented Reality Markerless Method Based on Android Butsiarah; Muh. Ilham Ramadhan; Kamaruddin; Supriadi Sahibu
Ceddi Journal of Information System and Technology (JST) Vol. 1 No. 2 (2022): December
Publisher : Yayasan Cendekiawan Digital Indonesia (CEDDI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56134/jst.v1i2.21

Abstract

The problem that occurred was CV. Scootres Group had not had a marketing application, so it was difficult to serve the buyers who wanted to buy a Vespa when they were far from the location. Sometimes the seller has to answer the questions one by one for the buyers. This study aims to create an Android-based Vespa Motorcycle Marketing application to facilitate marketing on the CV. Scoots Group. The data was obtained through Field Research, Library Research, and interviews. Then the system design stage, application creation, and testing stage. The SDK used is EasyAR, and the C programming language, and the method used in this research is the Markerless method. The results of the study indicate that the system used is BlackBox testing and User Acceptance Test (UAT) based on BlackBox testing. The system is running well, and based on UAT testing, 10 respondents with a percentage of 85% and 2 Expert Examiners with a percentage of 89%, both are included in the category strongly agree to apply.
Pemanfaatan Aplikasi PLN Mobile Sebagai Media Komunikasi Digital untuk Meningkatkan Kualitas Layanan Pelanggan Studi Kasus Di PLN ULP Kolaka Febyola Febyola; Edi Usman; Muh. Ilham Ramadhan
Jurnal Intelek Insan Cendikia Vol. 2 No. 1 (2025): JANUARI 2025
Publisher : PT. Intelek Cendikiawan Nusantara

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Abstract

Setiap pelanggan PT PLN (Persero) berhak menerima pelayanan yang berkualitas, sementara PT PLN (Persero) bertanggung jawab atas keandalan pasokan listrik kepada pelanggannya. Upaya untuk menjaga dan meningkatkan keandalan pasokan listrik merupakan bentuk komitmen dalam memberikan pelayanan prima demi meningkatkan kepuasan pelanggan. Penggunaan komunikasi digital dapat mempercepat pertukaran informasi antara petugas layanan gangguan dan pelanggan, yang berdampak pada peningkatan kepuasan pelanggan. Salah satu fenomena yang muncul dalam komunikasi digital terkait pelayanan pelanggan adalah penggunaan aplikasi yang dapat diakses melalui smartphone oleh pelanggan dan petugas layanan gangguan. Dengan demikian, pelayanan dapat dilakukan kapan saja, di mana saja, dan oleh siapa saja, asalkan terhubung dengan jaringan internet.
Co-Authors Butsiarah Edi Usman Febyola Febyola Kamaruddin Supriadi Sahibu