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All Journal Jurnal Ilmu Manajemen Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Ilmu Manajemen
Sentosa, Wahyuningsih
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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THE EFFECT OF TQM PRACTICES ON OPERATIONAL PERFORMANCE IN ENERGY SECTOR COMPANIES Fahira, Shandrina; Sentosa, Wahyuningsih
JURNAL ILMU MANAJEMEN Vol. 20 No. 1 (2023): JUNI 2023
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/jim.v20i1.61195

Abstract

This study aims to determine whether there is an influence of TQM Practice on operational performance in energy companies in Indonesia. The sample selection method in this study is Purposive Sampling in employees who work in the field of  energy, Data collection using surveys in the form of questionnairesusing SEM statistical analysis tools processed through AMOS 26 software.  The results of hypothesis testing show that process management has a positive and significant effect on performance, while top management support, customer focus, employee empowerment and engagement, continuous improvement, education and training have no significant effect. 
THE EFFECT OF TQM PRACTICES ON OPERATIONAL PERFORMANCE IN ENERGY SECTOR COMPANIES Fahira, Shandrina; Sentosa, Wahyuningsih
JURNAL ILMU MANAJEMEN Vol. 20 No. 1 (2023): JUNI 2023
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/jim.v20i1.61195

Abstract

This study aims to determine whether there is an influence of TQM Practice on operational performance in energy companies in Indonesia. The sample selection method in this study is Purposive Sampling in employees who work in the field of  energy, Data collection using surveys in the form of questionnairesusing SEM statistical analysis tools processed through AMOS 26 software.  The results of hypothesis testing show that process management has a positive and significant effect on performance, while top management support, customer focus, employee empowerment and engagement, continuous improvement, education and training have no significant effect. 
The Influence of Transportation Management Systems and Supply Chain Integration on Business Performance with Supply Chain Performance as a Mediating Variable in the Automotive Industry in Indonesia Nurmasari, Wahyu; Sentosa, Wahyuningsih; Dewayana, Triwulandari Satitidjati; Yulansa, Faradisa
Dinasti International Journal of Economics, Finance & Accounting Vol. 5 No. 6 (2025): Dinasti International Journal of Economics, Finance & Accounting (January - Feb
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v5i6.4067

Abstract

The study explores the impact of Transportation Management Systems and supply chain integration on business performance in Indonesia's automotive industry, emphasizing how strong integration enhances operational efficiency and competitiveness. It aims to provide insights for company management, investors, regulators, and academicians, contributing to a deeper understanding of Supply Chain Management strategies and their effects on business outcomes. This study examines the impact of Transportation Management System (TMS) and supply chain integration (SCI) on business performance, mediated by supply chain performance (SCP), within the Automotive Industry in Indonesia, using a 5-point Likert scale questionnaire and validated indicators to ensure reliability and validity. The research found that Transportation Management System (TMS) has a positive and significant impact on business performance (BP), enhancing automotive companies' performance in Indonesia. Conversely, Supply Chain Integration (SCI) negatively affects business performance, suggesting that higher integration can reduce performance. However, when both TMS and SCI are mediated by supply chain performance (SCP), the results improve significantly, indicating that effective management of these variables can enhance company performance through better supply chain outcomes.
Co-Authors Dewayana, Triwulandari Satitidjati Fahira, Shandrina Nurmasari, Wahyu Yulansa, Faradisa