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Supervision of The Prevention of Narcotics Distribution In Class IIa Bengkalis Penitentiary Hasan, Muhamad; Simanjuntak, Harapan Tua Ricky Fredy; As'ari, Hasim
Publica: Jurnal Pemikiran Administrasi Negara Vol 15, No 3 (2023): Pemikiran Administrasi Negara 7 ( SPESIAL ISSUE )
Publisher : Department of Public Administration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jpan.v15i3.26316

Abstract

This study aims to analyze and explain as well as identify obstacles in the supervision of prevention of narcotics distribution in Bengkalis Class IIA Penitentiary. In this study, an empirical juridical approach is applied which remains based on normative premises where the operational definition is taken from laws and regulations to then look at the reality on the ground. Primary data were obtained from observations and interviews with leaders, officers and prisoners of Class IIA Bengkalis Penitentiary. Secondary data was obtained from documentation owned by the Bengkalis Class IIA Penitentiary and from literature studies.The conclusion of the study is that supervision in preventing drug trafficking in the Bengkalis Class IIA Penitentiary has followed the Standard Operational Procedure (SOP) in the Decree of the Director General of Corrections of the Ministry of Law and Human Rights of the Republic of Indonesia Number: PAS-416.PK.01.04.01. 2015 and Decree of the Director General of Corrections of the Ministry of Law and Human Rights of the Republic of Indonesia Number: PAS-36.OT.02.02 of 2020. The results of the evaluation show that there are several obstacles in supervision, such as: Executing Officers do not yet have the ability to identify types of narcotics and do not have standard expertise as self-reliance coaches; There is no x-ray sensor device for inspection of objects that are prohibited from entering and objects attached to the body; Minimal training facilities and infrastructure. 
Pengaruh E-Govqual Terhadap Kepuasan Peserta Pada Layanan Klaim Jaminan Hari Tua (JHT) di BPJS Ketenagakerjaan Rokan Hulu Riau Aditia, Aditia; Simanjuntak, Harapan Tua Ricky Fredy; Othman, Lie
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol 5, No 4 (2023): Birokrasi dan Pemerintahah di Daerah 13
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v5i4.26516

Abstract

This research is motivated by the existence of the concept of Electronic -Government Quality (E-Govqual) which is urgently needed to be implemented in public organizations to improve the quality of public services through the use of information technology. The purpose of this study was to find out and analyze how E-Govqual influences participant satisfaction in the Old Age Guarantee Claim (JHT) service at BPJS Ketenagakerjaan Rokan Hulu Riau. This study uses a quantitative method, using smart PLS. The population of this study were all participants who submitted JHT claims at the Rokan Hulu Riau Employment BPJS, the total sample being 189 respondents. Data collection techniques using questionnaires. there are 24 attributes in this study which are grouped into 4 Variables (X) Efficiency, Trust, Reliability and Employee Support and 1 Variable (Y) Participant Satisfaction. The results of the study show that there is a positive effect of E-Govqual on participant satisfaction in the JHT claim service at the Rokan Hulu Employment BPJS.