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All Journal JOURNAL OF HEALTH MANAGEMENT RESEARCH Community Development in Health Journal
Geonarso, Roberto
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Humanities Health Professions Immunology & microbiology Medicine & Pharmacology Public Health Social Sciences

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IMPLEMENTASI DIORAMA 3D INTERAKTIF BERBASIS PILAR (Dio- 3D IBP) DALAM MENINGKATKAN SELF MANAGEMENT DAN BLOOD PRESSURE CONTROL PADA PENDERITA HIPERTENSI Fajriyah, Novita; Susanti, Susanti; Iswati, Iswati; Geonarso, Roberto
Community Development in Health Journal Volume 2, Nomor 1, April 2024
Publisher : PPM STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/cdhj.v2i1.524

Abstract

Introduction & Aim: Hypertension is a chronic disease and is considered a global health problem that can cause complications, such as cardiovascular disease, chronic kidney disease, dementia, and death from cardiovascular disease. Patients need a support system in managing their disease. One way to control blood pressure and prevent hypertension complications is to improve self-management. Community involvement is integrated in the program to have a social support system in carrying out self-management. The aim of this community service is to improve self-management and blood pressure control in hypertension sufferers. Method of Activity: Implementation of the Pillar-Based Interactive 3D Diorama (Dio-3D IBP) was carried out on 20 hypertensive respondents who had previously undergone examinations at the Surabaya regional health center. The community service lasted for four weeks in RW 07, Kapasan Village, Simokerto District, Surabaya. The activity stages are initial survey, implementation, education, mentoring and evaluation. Self management was measured using the Hypertension Self Management Behavior Questionnaire and blood pressure control was measured using a sphygmomanometer. Community service results are assessed by analyzing data using the Wilcoxon Signed Rank Test statistical test. Results: This community service can change people's behavior regarding self-management and blood pressure control. The results of the Wilcoxcon test are self-management p=0.001 and improvement in blood pressure with systole and diastole values p=0.00. Discussion: Implementation of a Pillar-Based Interactive 3D Diorama (Dio-3D IBP) can improve self-management and blood pressure control in hypertension sufferers. Health care workers should participate in health education programs to meet community needs and improve compliance with their treatment regimens.
Strategi Pemasaran Terhadap Kualitas Pelayanan dan Kepuasan Pasien di Puskesmas Tambak Rejo Kota Surabaya Megatama, Abitri Wahyuni; Tjokro, Silvia Haniwijaya; Geonarso, Roberto; Putri, Linta Meyla
Journal of Health Management Research Vol 3 No 1 (2024): Journal of Health Management Research
Publisher : Bagian Penelitian & Pengabdian Masyarakat STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/jhmr.v3i1.462

Abstract

Background: Understanding the needs and desires of consumers, in this case patients, is an important thing that affects the quality of service for patients. Satisfied patients are a very valuable asset because if patients are satisfied they will continue to use the services of their choice, but if patients feel dissatisfied they will tell other people twice as much about their bad experience.Purpose: This study aims to determine the effect of visits on marketing and patient satisfaction at the Tambak Rejo Health Center.Aims: This study aims to determine the effect of visits on marketing and patient satisfaction at the Tambak Rejo Health Center.Methods: The design used in this research is quantitative. type of research that is systematic, planned, structured, uses lots of numbers starting from data collection, processing to results and emphasizes objective phenomena and is studied quantitatively. The research variables consist of: level of satisfaction and patient visits (dependent) and service quality (independent). Questionnaires on the level of patient satisfaction and visits and service quality used instruments that had been developed by the Tambak Rejo Health Center.Results: The results of the study showed that patients who visited used BPJS Mandiri, BPJS PBI, Mandiri with a level of satisfaction including compliance with requirements of 61.3%, ease of service procedures 64.2%, fairness of costs 71.2% and quality of facilities and infrastructure 77.8%. The quality of infrastructure can increase the number of patient visits, namely ≤ 1500 visits.Conclusion: The Tambak Rejo Health Center excels in marketing strategy, service quality and patient satisfaction. By prioritizing aspects of the Puskesmas, Puskemas provides easily accessible and quality health services that are aligned with the needs and expectations of patients
Co-Authors Fajriyah, Novita Iswati Iswati, Iswati Megatama, Abitri Wahyuni Susanti Susanti Tjokro, Silvia Haniwijaya