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All Journal Aplikasi Administrasi: Media Analisa Masalah Administrasi Journal of Accounting and Business Journal of Accounting and Business
Safira Hasan, Elsya
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Economics, Econometrics & Finance Mathematics Social Sciences

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Analisis Sistem Kompensasi (Studi Kasus PT XYZ) Safira Hasan, Elsya; Christian Wiradendi Wolor; Marsofiyati
Aplikasi Administrasi: Media Analisa Masalah Administrasi Volume 26 Nomor 1
Publisher : Faculty of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/aamama.v26i2.219

Abstract

Companies must be able to create encouraging conditions and enable the development and improvements of existing abilities and skills to be done optimally. One way a company can accomplish this is by compensating all its employees. Compensation is everything that is given to employees as a settlement on their job. With good compensation, forms of payment, benefits, and incentives can motivate employees to increase their productivity at work and be done optimally. The study uses a qualitative descriptive approach that is to describe and analyze the problems found. Qualitative research is based on primary and secondary data. Primary data in this study is obtained by direct and indirect observation such as pre-research, interviews, and documentation, while secondary data is obtained through research-related books, previous studies, and articles. The purpose of this study is to know and explain the system of compensation used in PT XYZ includes direct compensation application and indirect compensation application. The results of this study may be known that PT XYZ has provided both immediate and indirect compensation and has applied indirect compensation, but it has not been given in time and employees have not received both direct and indirect compensation. That can be proved by interviews and research done.
Analisis Pelayanan Prima pada Klinik ABC Safira Hasan, Elsya; Christian Wiradendi Wolor; Adnan Kasofi
Journal Of Accounting and Business Volume 3 Nomor 2
Publisher : Business Administration Dept. - Faculty of Social and Political Sciences, Hang Tuah University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/jab.v3i2.197

Abstract

This study is a qualitative study with a descriptive approach that focuses on observing phenomena or events in original conditions. The researcher uses primary and secondary data collection. The data collected for this study were collected directly from the source through observation, documentation, and interview data collection techniques. The purpose of this study was to determine the implementation, obstacles and recommended solutions for excellent service at the ABC Clinic. This study uses the theory of Miles and Huberman regarding interactive model data analysis. Based on the study's results, it can be seen that the implementation of excellent service at the ABC Clinic is good. However, some patients and service officers still feel that there are obstacles. These obstacles include the lack of human resources, unfriendly officers, and differences in understanding between patients and medical officers. From these obstacles, there are several recommended solutions, namely opening job vacancies, participating in facilitated training, and improving good communication techniques.
Analisis Pelayanan Prima pada Klinik ABC Safira Hasan, Elsya; Christian Wiradendi Wolor; Adnan Kasofi
Journal Of Accounting and Business Volume 3 Nomor 2
Publisher : Business Administration Dept. - Faculty of Social and Political Sciences, Hang Tuah University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/jab.v3i2.197

Abstract

This study is a qualitative study with a descriptive approach that focuses on observing phenomena or events in original conditions. The researcher uses primary and secondary data collection. The data collected for this study were collected directly from the source through observation, documentation, and interview data collection techniques. The purpose of this study was to determine the implementation, obstacles and recommended solutions for excellent service at the ABC Clinic. This study uses the theory of Miles and Huberman regarding interactive model data analysis. Based on the study's results, it can be seen that the implementation of excellent service at the ABC Clinic is good. However, some patients and service officers still feel that there are obstacles. These obstacles include the lack of human resources, unfriendly officers, and differences in understanding between patients and medical officers. From these obstacles, there are several recommended solutions, namely opening job vacancies, participating in facilitated training, and improving good communication techniques.
Co-Authors Adnan Kasofi Christian Wiradendi Wolor Marsofiyati