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All Journal Intan Husada : Jurnal Ilmiah Keperawatan Jurnal Sains dan Kesehatan Jurnal Nurse Jurnal Riset Ilmu Kesehatan Umum dan Farmasi Medical Laboratory Journal Vitamedica: Jurnal Rumpun Kesehatan Umum Corona: Jurnal Ilmu Kesehatan Umum, Psikolog, Keperawatan dan Kebidanan Vitamin: Jurnal Ilmu Kesehatan Umum Protein: Jurnal Ilmu Keperawatan dan Kebidanan Jurnal Riset Multidisiplin Edukasi
Irma M. Yahya
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Health Professions Nursing Public Health Other

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Hubungan Kepribadian Hardiness Dengan Burnout Pada Perawat Gawat Darurat Di RSU GMIM Pancaran Kasih Manado Faria S. Polapa; Irma M. Yahya; Silvia Dewi Mayasari Riu
Vitamin : Jurnal ilmu Kesehatan Umum Vol. 2 No. 1 (2024): January : Jurnal ilmu Kesehatan Umum
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/vitamin.v2i1.69

Abstract

A tough personality or hardiness in mental health involves efforts to resolve conflict with an individual's cognitive assessment of stressful situations and strategies for dealing with stress. The aim of this research is to determine the relationship between personality hardiness and burnout in emergency nurses at RSU GMIM Pancaran Kasih Manado. The research design used was a descriptive analytical research method which was cross sectional in nature. Until this research used total sampling, namely the sampling technique was the same as the population size. So the total sample in the study was 23 nurses. Data collection was carried out by direct interviews with subjekts and distributing questionnaires. Furthermore, the data that had been collected using computer assistance with IBM SPSS 16.0 was analyzed using the chi-square test with a significance level (α) <0.05. The results of the research using the Chi-Square Test show a p value of 0.162, which is greater than α ≤0.05, meaning that H0 is accepted and Ha is rejected. The conclusion in this study is that there is no relationship between personality hardiness and burnout in emergency nurses at RSU GMIM Pancaran Kasih Manado.
KOMUNIKASI TERAPEUTIK PERAWAT PADA FASE KERJA DENGAN KEPUASAN PASIEN TERHADAP PELAYANAN KEPERAWATAN DI INSTALASI RAWAT INAP Irma M. Yahya; Silvia Dewi M. Riu; Sintia Yefi Ering
Jurnal Riset Multidisiplin Edukasi Vol. 3 No. 1 (2026): Jurnal Riset Multidisiplin Edukasi (Januari 2026)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v3i1.1651

Abstract

Dissatisfaction in patients can be caused by several factors such as communication failures, time constraints, quality of products or services, quality of care, price, and costs.The purpose of this study is to determine the relationship between nurses' therapeutic communication during the working phase and patient satisfaction with nursing services in the inpatient installation of RSU GMIM Pancaran Kasih Manado. The research uses a cross-sectional design.The sample in this study consisted of 48 respondents using the purposive sampling technique.The collection of therapeutic communication and patient satisfaction data used a questionnaire, which was analyzed using the chi-square statistical test. The results of the therapeutic communication study showed that the majority rated it as good, with 31 respondents (64.6%).the highest patient satisfaction was found to be good, with 32 respondents (66.7%).The chi-square test result obtained a p-value of 0.000 where < α 0.05. Conclusion: There is a relationship between the nurse's therapeutic communication in the working phase and patient satisfaction with nursing services in the inpatient installation of RSU GMIM Pancaran Kasih Manado.
Co-Authors Agust A. Laya Andini P. Napu Anggia Putri Utami Potabuga Aplisya Ester Datangmanis Devina Triana Ponengoh Dwi Winarsih Faria S. Polapa Febi Gabriela Sabanari Kristine Dareda Lisa Makasambe Rahmawati Inggrit Yunus Riu, Silvia Dewi Mayasari Sarwan Silvia D. Mayasari Riu Silvia Dewi M. Riu Sintia Yefi Ering Sultan Paransi Talibo, Norman Alfiat