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A Model to Estimate the Level of Passenger Satisfaction With the High-Speed Train Prayudi; Mulyono, Agus Taufik; Najid; Sari, Endah Murtiana
Civil Engineering Journal Vol. 11 No. 9 (2025): September
Publisher : Salehan Institute of Higher Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28991/CEJ-2025-011-09-010

Abstract

Passenger satisfaction must be measured by operators providing high-speed train services, as it is directly related to passenger loyalty, which in turn ensures the business's sustainability. This study aims to measure passenger satisfaction with the Jakarta-Bandung high-speed train by developing a model that considers various factors significant in influencing user satisfaction. The quantitative method was developed by distributing questionnaires to 300 respondents, and the results were analyzed using SEM. The results of this study prove the existence of a model built from 5 (five) dimensions: the availability of information, accessibility, train comfort, emergency actions, and responses to complaints. The results of this study are expected to provide recommendations to the operator of the Jakarta-Bandung High Speed Train to evaluate the factors of 5 (five) dimensions that are considered important in forming a user satisfaction model for the service using a performance analysis matrix (IPA Diagram). According to the results of the IPA diagram, it is evident that the most urgent task for the operator is to consolidate with third parties related to the availability of modes to serve passengers who will continue their journey to Bandung, particularly for work and tourism purposes.
Analysis of Liability Models in the Juvenile Justice Drama Series from a Criminal Law Perspective Prayudi; Purwanda, Sunardi; Sabir, Muhammad; Tijjang, Bakhtiar; Mannan, Khaerul
Al-'Adl Vol. 18 No. 2 (2025): Al-'Adl
Publisher : Institut Agama Islam Negeri Kendari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31332/aladl.v18i2.13928

Abstract

Juvenile crime constitutes a complex legal phenomenon that cannot be separated from the influence of the social environment, particularly the involvement of adults surrounding the child. The television drama Juvenile Justice portrays juvenile crime not merely as an individual act, but as the result of power relations, neglect, and exploitation by adults who bear legal duties of supervision and protection. This study aims to analyze patterns of adult involvement in juvenile crime and to assess the relevance of the doctrine of vicarious liability from a criminal law perspective. Employing normative legal research with a qualitative approach, this study applies both conceptual and case-based approaches. The data were derived from primary and secondary legal materials, complemented by scene analysis of Juvenile Justice as an object of popular culture studies. The findings indicate that juvenile अपराध in the series is structurally connected to the role of adults, either through failures of supervision or through active involvement that facilitates the commission of criminal acts. The doctrine of vicarious liability is therefore considered relevant as a legal instrument for extending criminal responsibility to adult actors who make significant contributions to juvenile crime, without undermining the principles of legality and culpability. This study concludes that the application of vicarious liability may serve as a more just and proportionate alternative within the juvenile criminal justice system by allocating criminal responsibility in a balanced manner between child offenders and the adult actors operating behind the commission of the crime.