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Analysis Of The Influence Of Greenport Implementation On Service User Satisfaction At Pt Terminal Teluk Lamong Gresik Through The Image Of The Port Business Body Djuliyanto, Djuliyanto; Adi, Desman; Putra Pratama, Aditya; Dwi Kurniawan, Wardoyo
International Journal of Science, Technology & Management Vol. 5 No. 1 (2024): January 2024
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v5i1.991

Abstract

Teluk Lamong Terminal is the first semi-automatic terminal in Indonesia with environmentally friendly technology. Teluk Lamong Terminal was built as an implementation of the Tanjung Perak Port Development which is equipped with loading and unloading equipment using modern technology. This research aims to determine and develop the effect of implementing Greenport on service user satisfaction through the image of the Port Business Entity at PT. Lamong Gresik Bay Terminal. The research strategy used in this research is quantitative with an explanatory research approach. The research sample was 155 service users at PT. Lamong Gresik Bay Terminal. The analysis tool used is SPSS for instrument testing and SEMPLS with SmartPLS to answer the problem formulation. The results of the research show that there is a significant positive influence of the application of Greenport on the image of the Port Business Entity. There is a significant positive influence of the application of Greenport on service user satisfaction. There is a significant positive influence of the image of the Business Entity on the satisfaction of service users. The image of the Port Business Entity is able to mediate the implementation of Greenport on satisfaction of service users at PT. Lamong Gresik Bay Terminal. It can be concluded that both directly and indirectly there is an influence of the implementation of Greenport on service user satisfaction through the image of the Port Business Entity at PT. Lamong Gresik Bay Terminal.
Integrating Computer Literacy and Social Skills in Maritime Education: Enhancing Cadet Readiness Soritua Sijabat, Panderaja; Gunawan Malau, April; Mudakir, Mudakir; Dwi Kurniawan, Wardoyo; Agustinawati, Meriyanti
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 6 (2024): Dinasti International Journal of Education Management and Social Science (Augus
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i6.2701

Abstract

This research investigates the integration of computer literacy and social skills within Maritime Institute programs, focusing on the readiness of cadets for the contemporary maritime industry. Through qualitative analysis of 30 graduates from Sekolah Tinggi Ilmu Pelayaran Jakarta and quantitative data collection, the study elucidates the importance of these competencies in navigating the dynamic challenges of the maritime sector. Findings reveal a consensus among participants regarding the critical role of computer literacy, while variability exists in the perceived integration of social skills within curricula. Additionally, the research identifies research needs, dimensions of professionalism, and alignment with international standards, providing insights for education management and professionalism in the maritime industry. By addressing these challenges and opportunities, Maritime Institute programs can better prepare graduates for the demands of the global maritime marketplace, contributing to the advancement of the sector and ensuring the competitiveness of future maritime professionals.