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All Journal Go Infotech: Jurnal Ilmiah STMIK AUB Journal Of Human And Education (JAHE) Dinamika Jurnal Informatika Ekonomi Bisnis Go Infotech: Jurnal Ilmiah STMIK AUB
Maulan, Puteri Anindya
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : Dinamika

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PEMETAAN INTERAKSI JARINGAN PERILAKU KNOWLEDGE SHARING PESERTA DIDIK MELALUI SOCIAL NETWORK ANALYSIS (SNA) Kusumajaya, Robby Andika; Rokhman, Nur; Maulan, Puteri Anindya; Akbar, Muhamat Maulana; Zusrony, Edwin
Dinamika: Jurnal Manajemen Sosial Ekonomi Vol 3 No 2 (2023): DINAMIKA : Jurnal Manajemen Sosial Ekonomi
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi - Studi Ekonomi Modern

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/dinamika.v3i2.383

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E-GOVERNMENT AND PUBLIC TRUST: EXAMINING THE IMPACT OF DIGITAL TRANSPARENCY ON CITIZEN ENGAGEMENT IN SOUTHEAST ASIA Maulan, Puteri Anindya; Fitriani, Nining
Dinamika: Jurnal Manajemen Sosial Ekonomi Vol. 5 No. 1 (2025): DINAMIKA : Jurnal Manajemen Sosial Ekonomi
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi - Studi Ekonomi Modern

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/shq0s821

Abstract

Digital transformation in the public sector through the implementation of e-government offers significant opportunities to enhance transparency and citizen engagement. This study analyzes the impact of digital transparency on public trust and citizen participation in Southeast Asia, focusing on Indonesia, Malaysia, and Thailand. A conceptual model was developed based on three main theories: Digital Transparency Theory, Institutional Trust Theory, and Digital Divide Theory. The research adopts a Design Science Research approach, utilizing both quantitative and qualitative methods. Data were collected through a survey of 600 respondents and in-depth interviews with 15 key stakeholders. The analysis was conducted using Structural Equation Modeling (SEM-PLS) with SmartPLS 4.0. The results indicate that digital transparency has a significant effect on public trust (β = 0.624), which in turn increases citizen participation (β = 0.538). Government reputation serves as a positive mediator (β = 0.293), while the digital divide acts as a negative moderator (β = -0.146), hindering the effectiveness of transparency in areas with limited digital access. These findings underscore the need for digital literacy strategies and the design of more inclusive e-government systems. The study provides both theoretical and practical contributions to understanding the dynamics of e-government in developing countries and promotes sustainable citizen engagement through equitable digital transparency approaches.
Co-Authors Agustinus Budi Santoso Akbar, Muhamat Maulana Edwin Zusrony Fitriani, Nining Fitro Nur Hakim Gibson Manalu Imaliya, Tri Kusumajaya, Robby Andika Magriyanti, Arie Atwa Maya Utami Dewi, Maya Utami Nur Rokhman Permana, Ivan S Siswanto SITI KHOLIFAH Sumaryanto Sumaryanto, Sumaryanto Veliyanti , Reni Wicaksono, Jentoro