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Pengaruh Struktur Organisasi Terhadap Kinerja di Area Peternakan Kawasan Living Lab Glugur Rimbun Hidayati Purnama Lubis; Suryani Sajar; Minarti Sri Wachyuni; Annisa Eka Maghfiroh; Muhammad Caisar Tarigan; Muhammad Azril
Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah Vol. 2 No. 1 (2024): Maret : Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/nuansa.v2i1.794

Abstract

The goal and main issues discussed in this research are how the Organizational Structure influences Performance in the Livestock Farming Area of Al Amin Science and Industrial Park (Living Lab) Glugur Rimbun. This study uses a qualitative associative method, conducting a review of theories and literature, as well as surveys and observations, and collecting opinions from academic community members, especially professors specializing in Human Resources. The research results state that organizational structure is a framework or arrangement that regulates relationships, responsibilities, and authorities within an organization. In management, organizational structure can be considered the foundation or operational framework of an organization. It is a fundamental element that forms the basis for organizing and directing organizational activities. There are several types of organizational structures that can be applied, and the selection of such a structure depends on the organization's goals, size, complexity, and needs. The choice of organizational structure should consider the organization's strategic goals, size, external environment, and the culture to be established. Moreover, organizations can change their structure over time to adapt to changing needs and business dynamics. The importance of organizational structure is reflected in its operational efficiency. By systematically mapping tasks and responsibilities, the structure creates a regular workflow, avoids unnecessary overlap, and establishes a foundation for optimal efficiency.
Analysis Of Service Quality And Location Towards Customer Satisfaction At J&T Express Ed Saqila Medan Annisa Eka Maghfiroh; Rifky Budi Setiawan; Muhammad Dharma Tuah Putra Nasution
International Journal of Economics and Management Sciences Vol. 2 No. 3 (2025): Agustus : International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v2i3.878

Abstract

The degree of customer happiness is impacted by the location and quality of the service. Consumers will always remember favorable memories, and they are more likely to suggest the experience to others. The goal of this research is to further explore and comprehend the Analysis of Service Quality and Location on Customer Satisfaction at J&T Express ED Saqila Medan. The study's sample size was 100 people. Quantitative approaches were used in this study. The data analysis method employed in this study was purposive sampling, and the results were analyzed using a statistical formula, specifically multiple linear regression analysis with the help of the SPSS version 26 program. According to the results of this research, customer satisfaction is significantly and positively impacted by service quality. Similarly, the site also has a substantial and beneficial impact on how happy clients are. With a percentage of 51. 8%, it may be deduced that there is a strong correlation between service quality and location with customer satisfaction, and that the remaining 48. 2% may be attributed to other variables not covered in this research.