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E-SERVICE QUALITY EFFECT TOWARD CONSUMER ATTITUDE THROUGH CONSUMER SATISFACTION ON SHOPEE APPLICATION Najib, M. Thoha Ainun; Sa’adah, Silky Roudhotus; Putro, Rizky Listyono
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 12 No. 2 (2023): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v12i2.1489

Abstract

This research to analyze the effect of e-service quality toward consumer attitude through consumer satisfaction on Shopee Application in Malang. The research was conducted in Malang with 152 respondents as the sample. This research used Structural Equation Modeling based on Partial Least Square. The research finding showed that there was positive and significant effect of e-service quality toward consumer satisfaction on the Shopee Application. There was positive and significant effect among consumer satisfactions on consumer attitude on Shopee Application. There was positive and significant effect among e-service qualities on consumer attitude on Shopee Application. There was positive and significant effect among e-service qualities on consumer attitude through consumer satisfaction on Shopee Application.
DOOM SPENDING AMONG GENERATION Z: CONSUMER BEHAVIOR ANALYSIS AND ISLAMIC ECONOMIC PERSPECTIVE Najib, M. Thoha Ainun; Silky Roudhotus Sa’adah
JSE: Jurnal Sharia Economica Vol. 5 No. 2 (2026): April
Publisher : LPPM STAI Muhammadiyah Probolinggo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46773/6eypy102

Abstract

This research examines the phenomenon of doom spending among Generation Z, characterized by excessive spending as a response to stress and anxiety. It analyzes the application of Islamic economic principles to overcome this consumptive behavior through a qualitative approach with a case study method involving 25 respondents aged 18 to 25 years. Research finds that the leading causes of doom spending include academic stress, the influence of social media, and a lack of knowledge about financial management. The impacts of this behavior include mental health problems and economic difficulties. This research recommends Sharia-based financial education and awareness campaigns to increase understanding of the negative impacts of doom spending so that it is hoped that Generation Z can achieve better economic and mental well-being.