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All Journal Journal Nursing Research Publication Media (NURSEPEDIA) Polinomial : Jurnal Pendidikan Matematika Sains Medisina Journal of Educational Management Research MADINA : Journal of Islamic Studies
Listiana
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Religion Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Education Immunology & microbiology Medicine & Pharmacology Nursing Social Sciences Other

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Journal : Journal of Educational Management Research

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Organizational Justice and Citizenship Behaviors: The Mediating Role of Job Satisfaction across OCBI and OCBO Nasution, Muhammad Fitrah Panabari; Zaitul; Listiana
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1994

Abstract

This study examines the relationship between organizational justice and Organizational Citizenship Behavior (OCB), focusing on Organizational Citizenship Behavior toward Individuals (OCBI) and toward the Organization (OCBO), with job satisfaction as a mediating variable. The research was conducted at TVRI West Sumatra, a public broadcasting institution in Indonesia. Using a census approach, data were collected from 130 employees and analyzed through Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings indicate that organizational justice has a positive and significant effect on job satisfaction, OCBI, and OCBO. Job satisfaction also significantly influences both OCB dimensions. Mediation analysis confirms that job satisfaction partially mediates the relationship between organizational justice and citizenship behavior. The hierarchical component model further demonstrates that OCB is a second-order construct, with OCBO contributing more strongly than OCBI. Importance–Performance Map Analysis reveals that organizational justice exerts a slightly stronger total effect on organization-directed citizenship behavior. Overall, the results highlight organizational justice as a strategic determinant of employee attitudes and voluntary performance, particularly in public sector institutions where collaboration and institutional commitment are essential for sustaining organizational effectiveness.
Co-Authors Amaliyah, Fitriyah Devica Permatajaya, Kinanti Kodrat Minahussanyyah Mujirahayu, Vina Nasution, Muhammad Fitrah Panabari Noviana, Desinta Widya Prawinda, Yulia Dwi Rahmadhani , Mutiara Rizki Yeni Wulandari Rosowati, Hidayah Satriya Pranata Setiya Ningrum, Dwi Erika Yunina Elasari, Yunina Zaitul Zuliyanti, Erna