Napitupulu, Segar
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Journal : Jurnal Sains Teknologi dan Sistem Informasi

Evaluasi Keberhasilan Aplikasi CapCut dalam Pembuatan Video Promosi Produk: Pendekatan DeLone and McLean Riche, Riche; Jepronel Saragih; Chandra, Wenripin; Ariwibowo, Suminar; Napitupulu, Segar
SATESI: Jurnal Sains Teknologi dan Sistem Informasi Vol. 5 No. 1 (2025): April 2025
Publisher : Yayasan Pendidikan Penelitian Pengabdian ALGERO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/satesi.v5i1.4181

Abstract

CapCut is a popular video editing application among young people due to its diverse features and ease of use. This application is widely used for creating product promotional videos; however, several limitations affect user experience. Some common issues include video compression when uploaded from a PC, features experiencing bugs, and restrictions on using music outside the application. Therefore, this study aims to analyze the functionality of the CapCut application in supporting promotional video creation using the DeLone and McLean model.  Data collection was conducted online using the purposive sampling method, focusing on online business owners in North Sumatra. The total number of eligible respondents analyzed was 156, based on the Slovin formula. The collected data were analyzed using Structural Equation Modeling - Partial Least Squares (SEM-PLS) with the assistance of SmartPLS software.  The results indicate that system quality and the level of application usage have a positive and significant impact on user satisfaction. Furthermore, user satisfaction significantly contributes to the net benefits gained from using the application. However, the analysis also reveals that direct application usage does not significantly contribute to net benefits perceived by users.  These findings suggest that improving system quality and user experience are key factors in enhancing the benefits of CapCut for users in creating promotional videos. 
Studi Pengalaman Pengguna pada Aplikasi Telemedicine Halodoc: Temuan dan Rekomendasi Wenripin Chandra; Mirza Ilhami; Ariwibowo, Suminar; Riche, Riche; Napitupulu, Segar
SATESI: Jurnal Sains Teknologi dan Sistem Informasi Vol. 4 No. 2 (2024): Oktober 2024
Publisher : Yayasan Pendidikan Penelitian Pengabdian ALGERO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/satesi.v4i2.3312

Abstract

Telemedicine is an online medical service that allows users to receive treatment or health consultations without needing to visit healthcare facilities in person. One of the popular platforms providing this service is Halodoc. On this platform, users can consult with doctors via chat, make hospital appointments with partner facilities, purchase medications, check lab results, and receive health updates. This study aims to evaluate the user experience of the Halodoc application using the User Experience Questionnaire (UEQ) method. Data collection was conducted through a questionnaire distributed via Google Forms to facilitate participation. A total of 200 participants were involved in this study. The evaluation was based on six UEQ dimensions: Attractiveness, Efficiency, Perspicuity, Dependability, Stimulation, and Novelty. The evaluation results show that the Halodoc application received a score of -1.04 on the Attractiveness dimension (negative), 1.29 on Efficiency (positive), 0.28 on Perspicuity (positive), -1.10 on Dependability (negative), 1.51 on Stimulation (positive), and 0.92 on Novelty (positive). Based on these results, it can be concluded that overall, Halodoc provides a "Good" user experience, although there are some areas for improvement, particularly in the Attractiveness and Dependability dimensions.