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All Journal Idealog: Ide dan Dialog Desain Indonesia Indo-MathEdu Intellectuals Journal
Andriani, Shafira
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Arts Mathematics

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ANALISIS DESAIN INTERIOR KANTOR CALL CENTER TELKOMSEL DI GEDUNG INFOMEDIA NUSANTARA BANDUNG DENGAN PENDEKATAN PSIKOLOGI RUANG Andriani, Shafira; Murdowo, Djoko; Firmansyah, Rangga
Ide dan Dialog Desain Indonesia (Idealog) Vol 3 No 1 (2018): Jurnal Idealog Vol 3 No 1
Publisher : Universitas Telkom

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/idealog.v3i1.1783

Abstract

Telkomsel Call Center Office is the call center service office for 24 hours which is facilitated by the telecommunications operator service companies Telkomsel in order to optimize the quality of service to its customers. Service optimisation is certainly influenced by internal company both in terms of the work system as well as where its taken place. One case study is taken, i.e. Telkomsel Call Center Office in Gedung Infomedia Nusantara -Bandung. Interior design on this Office has not applied optimally where affect the satisfaction of workers, mainly call center agents. This often raises the boredom on the agents whom do their work repeatedly to serve the consumers who don't rarely give them complaints or criticism. Using a research method of qualitative descriptive (comparative analysis of the condition in existing interior design with the theory of psychological space (five aspects which can form a good workplace design)), it is evident that Telkomsel Call Center Office interior design is not applied optimally to support satisfaction of workers in order to optimize its performance.
Pengembangan Media Pembelajaran Interaktif Berbasis Power Point untuk Meningkatkan Hasil Belajar PKn Kelas IV Sekolah Dasar Sari, Mawar; Syabrina, Adist Tia; Balqis P, Amanda Aqhila; Harahap, Azzam Naufal; Fauziah, Siti; Andriani, Shafira; Simanungkalit, Aperlita F; Tarigan, Eyu Nike Puri Br; Gultom, Sri Hartati Br; Salwa, Derbi; Isda, Sahra; Rahmah, Aulia; Siregar, Faizan Manda; Batubara, Ibnu Farih Sunanta; Wardinah, Syaindah; Akbar, Akbar
Indo-MathEdu Intellectuals Journal Vol. 6 No. 1 (2025): Indo-MathEdu Intellectuals Journal
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/imeij.v6i1.2502

Abstract

The purpose of this study is to develop interesting, interactive, and appropriate media for students to use in Civic Education (PKn), which is a key component of effective learning materials. This research uses the Research and Development (R&D) method. Interview sheets and questionnaires are data collection techniques used. The products developed are made by utilizing interactive elements such as animations, tests, and short films that are relevant to the content of citizenship and tailored to the needs of elementary school students. The data obtained were analyzed quantitatively and qualitatively. The results in the form of products that are considered worthy of being tested. The results of the trial show that this media can improve the understanding of the subject matter and increase student involvement in the learning process. Analysis of student learning outcome data before and after the use of media showed a significant increase in average scores. PowerPoint-based interactive learning materials can be a useful substitute to improve student achievement in PKn courses. This media can also make learning more fun and meaningful, so it can be used in various classroom settings to encourage creative and active learning
Co-Authors Akbar Akbar Aulia Rahmah Balqis P, Amanda Aqhila Batubara, Ibnu Farih Sunanta Djoko Murdowo Gultom, Sri Hartati Br Harahap, Azzam Naufal Isda, Sahra mawar sari Rangga Firmansyah Salwa, Derbi Simanungkalit, Aperlita F Siregar, Faizan Manda Siti Fauziah Syabrina, Adist Tia Tarigan, Eyu Nike Puri Br Wardinah, Syaindah