Claim Missing Document
Check
Articles

Found 5 Documents
Search

THE PRICE AND ISLAMIC SERVICE QUALITY ON CUSTOMER SATISFACTION IN ISLAMIC BANKING Krisnanda, Krisnanda; Nadia, Linda Putri; Achmad, Affan Wazzar; Mukhlisin, Ahmad
I-Economics Vol 9 No 2 (2023): I-ECONOMICS: A Research Journal on Islamic Economics
Publisher : Islamic Economics Program, Faculty of Islamic Economics and Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/ieconomics.v9i2.20267

Abstract

The rapid growth of Bank Syariah Indonesia in recent years has strongly emphasized the importance of pricing and Islamic service quality in gaining a competitive advantage. This research aims to analyze the influence of price and Islamic service quality on customer satisfaction of Bank Syariah Indonesia in Kudus. The study employs the Partial Least Squares Structural Equation Modeling (PLS-SEM) approach to examine the conceptual framework. Data were collected from 140 Indonesian Islamic banking customers in Kudus using questionnaires. The analysis findings confirm that both price and Islamic service quality positively and significantly impact customer satisfaction in Bank Syariah Indonesia. Competitively priced products and services, aligned with Islamic principles, play a pivotal role in creating customer satisfaction.
Pengaruh Budaya Organisasi Dan Loyalitas Karyawan Terhadap Kinerja Karyawan Krisnanda; Nadia, Linda Putri; Achmad, Affan Wazzar
Jurnal Informatika Komputer, Bisnis dan Manajemen Vol 22 No 1 (2024): Januari 2024
Publisher : LPPM STMIK El Rahma Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61805/fahma.v22i1.116

Abstract

Sumber Daya Manusia merupakan komponen yang penting bagi produktifitas kerja, sudah seharusnya bagi setiap instansi memperhatian konsep dan fasilitas supaya karyawan mampu bekerja secara maksimal. Penelitian ini bertujuan untuk menganalisis pengaruh budaya organisasi dan loyalitas karyawan terhadap kinerja karyawan RS ‘Aisyiyah Kudus. Penelitian ini menggunakan pendekatan Partial Least Squares Structural Equation Modeling (PLS-SEM) untuk mengkaji kerangka konseptual. Data dikumpulkan dari 140 karyawan tetap RS ‘Aisyiyah Kudus dengan menggunakan kuesioner. Temuan analisis mengkonfirmasi bahwa budaya organisasi mempunyai pengaruh positif dan tidak signifikan terhadap kinerja karyawan dan loyalitas karyawan mempunyai pengaruh positif dan signifikan terhadap kinerja karyawan pada RS ‘Aisyiyah Kudus.
Pengaruh Budaya Organisasi Dan Loyalitas Karyawan Terhadap Kinerja Karyawan Achmad, Affan Wazzar; Krisnanda; Nadia, Linda Putri
Jurnal Informatika Komputer, Bisnis dan Manajemen Vol 22 No 1 (2024): Januari 2024
Publisher : LPPM STMIK El Rahma Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61805/fahma.v22i1.116

Abstract

Sumber Daya Manusia merupakan komponen yang penting bagi produktifitas kerja, sudah seharusnya bagi setiap instansi memperhatian konsep dan fasilitas supaya karyawan mampu bekerja secara maksimal. Penelitian ini bertujuan untuk menganalisis pengaruh budaya organisasi dan loyalitas karyawan terhadap kinerja karyawan RS ‘Aisyiyah Kudus. Penelitian ini menggunakan pendekatan Partial Least Squares Structural Equation Modeling (PLS-SEM) untuk mengkaji kerangka konseptual. Data dikumpulkan dari 140 karyawan tetap RS ‘Aisyiyah Kudus dengan menggunakan kuesioner. Temuan analisis mengkonfirmasi bahwa budaya organisasi mempunyai pengaruh positif dan tidak signifikan terhadap kinerja karyawan dan loyalitas karyawan mempunyai pengaruh positif dan signifikan terhadap kinerja karyawan pada RS ‘Aisyiyah Kudus.
Effects of Work Ethics and Job Satisfaction on Employee Performance Moderated by Leadership at RS Sarkies Aisyiyah Kudus Achmad, Affan Wazzar; Mukhlisin, Ahmad; Nijwah, Izzah Sarirotun
Value Added : Majalah Ekonomi dan Bisnis Vol 22, No 1 (2026): Value Added : Majalah Ekonomi dan Bisnis (April period)
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26714/vameb.v22i1.20830

Abstract

This study examines how work ethic, job satisfaction, and leadership affect employee performance at Sarkies Aisyiyah Hospital Kudus. The researchers used a quantitative survey of 200 employees. The researchers used SmartPLS to analyze data. The results demonstrate that work ethic and job satisfaction exert positive and significant effects on leadership. Furthermore, work ethic, job satisfaction, and leadership each have positive and significant effects on employee performance. Mediation analysis confirms that leadership positively and significantly mediates the effects of work ethic and job satisfaction on employee performance. The research model exhibits strong explanatory power for the performance variable. These findings confirm that creating a work ethic culture, job satisfaction, and effective leadership can boost employee performance. Leadership strategically maximizes individual contributions to organizational sustainability.
The Mediating Function of Islamic Work Ethics in the Association Between Ethical Leadership and Job Performance in Islamic Hospitals Nijwah, Izzah Sarirotun; Achmad, Affan Wazzar; Mukhlisin, Ahmad
IQTISHADIA Vol 18, No 1 (2025): IQTISHADIA
Publisher : Ekonomi Syariah IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/iqtishadia.v18i1.32346

Abstract

This study examines how healthcare professionals' performance in Islamic hospitals after the COVID-19 epidemic is affected by Islamic Work Ethics (IWE) and Ethical Leadership. Descriptive statistical analysis and a quantitative approach were employed in this study. A stratified random sample of healthcare professionals from Kudus Regency's Islamic hospitals was collected. A total of 157 respondents completed a standardized questionnaire that was used to gather the data. The suggested linkages and data analysis were tested using SmartPLS.  This study found that IWE and ethical leadership significantly impact healthcare professionals' job performance.   Furthermore, ethical leadership positively affects the IWE, and the IWE partially mediates the relation between ethical leadership and job performance. Only healthcare professionals working in Kudus, Jawa Tengah's Islamic hospitals, are included in this study. Therefore, future studies may involve experts from a larger range of industries to obtain a more comprehensive understanding. This study presents a fresh viewpoint by investigating the concurrent relationship between IWE, job performance, and ethical leadership in Islamic hospitals. Additionally, this study focuses on Islamic hospitals, which uniquely integrate Islamic values into workplace practices, especially in the post-pandemic era.