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THE PRICE AND ISLAMIC SERVICE QUALITY ON CUSTOMER SATISFACTION IN ISLAMIC BANKING Krisnanda, Krisnanda; Nadia, Linda Putri; Achmad, Affan Wazzar; Mukhlisin, Ahmad
I-Economics Vol 9 No 2 (2023): I-ECONOMICS: A Research Journal on Islamic Economics
Publisher : Islamic Economics Program, Faculty of Islamic Economics and Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/ieconomics.v9i2.20267

Abstract

The rapid growth of Bank Syariah Indonesia in recent years has strongly emphasized the importance of pricing and Islamic service quality in gaining a competitive advantage. This research aims to analyze the influence of price and Islamic service quality on customer satisfaction of Bank Syariah Indonesia in Kudus. The study employs the Partial Least Squares Structural Equation Modeling (PLS-SEM) approach to examine the conceptual framework. Data were collected from 140 Indonesian Islamic banking customers in Kudus using questionnaires. The analysis findings confirm that both price and Islamic service quality positively and significantly impact customer satisfaction in Bank Syariah Indonesia. Competitively priced products and services, aligned with Islamic principles, play a pivotal role in creating customer satisfaction.
Pengaruh Budaya Organisasi Dan Loyalitas Karyawan Terhadap Kinerja Karyawan Krisnanda; Nadia, Linda Putri; Achmad, Affan Wazzar
Jurnal Informatika Komputer, Bisnis dan Manajemen Vol 22 No 1 (2024): Januari 2024
Publisher : LPPM STMIK El Rahma Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61805/fahma.v22i1.116

Abstract

Sumber Daya Manusia merupakan komponen yang penting bagi produktifitas kerja, sudah seharusnya bagi setiap instansi memperhatian konsep dan fasilitas supaya karyawan mampu bekerja secara maksimal. Penelitian ini bertujuan untuk menganalisis pengaruh budaya organisasi dan loyalitas karyawan terhadap kinerja karyawan RS ‘Aisyiyah Kudus. Penelitian ini menggunakan pendekatan Partial Least Squares Structural Equation Modeling (PLS-SEM) untuk mengkaji kerangka konseptual. Data dikumpulkan dari 140 karyawan tetap RS ‘Aisyiyah Kudus dengan menggunakan kuesioner. Temuan analisis mengkonfirmasi bahwa budaya organisasi mempunyai pengaruh positif dan tidak signifikan terhadap kinerja karyawan dan loyalitas karyawan mempunyai pengaruh positif dan signifikan terhadap kinerja karyawan pada RS ‘Aisyiyah Kudus.
Pemberdayaan UMKM Pemerahan Susu Sapi Melalui Aspek Keuangan dan Pemasaran Digital Faidah, Faridhatun; Nadia, Linda Putri; Rusdianto, Hutomo; Utomo, Joko; Whetyningtyas, Aprilia
ALMUJTAMAE: Jurnal Pengabdian Masyarakat Vol. 4 No. 2 (2024): Agustus
Publisher : Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/almujtamae.v4i2.14106

Abstract

Usaha Kecil dan Menengah (UKM) memainkan peranan penting dalam menghasilkan pendapatan. Permasalahan yang dihadapi mitra antara lain kesulitan dalam menyusun laporan keuangan usaha, penjualan susu dilakukan secara hanya offline dan belum memanfaatkan penjualan e-marketplace sehingga jangkauan pasar masih terbatas, serta desain kemasan susu masih sederhana belum menggambarkan nilai produk. Tujuan kegiatan pengabdian pada masyarakat ini untuk memberikan pengetahuan kepada pelaku usaha pemerahan susu sapi tentang penyusunan laporan keuangan UMKM berbasis SAK-EMKM, mengenalkan pentingnya melakukan pemasaran produk secara daring melalui aplikasi e-marketplace dan media social, meningkatkan keterampilan dalam membuat desain/konten iklan pemasaran melalui aplikasi canva. Metode yang digunakan yaitu dengan metode ceramah, simulasi dan diskusi. Target luaran yang dicapai dalam kegiatan ini adalah meningkatnya kemampuan mitra dalam menyusun laporan keuangan dan menggunakan aplikasi e-marketplace, serta terampil membuat konten iklan pemasaran.
Pelatihan Analisis Usaha, Penerapan Teknologi, Dan Digital Marketing Pada Usaha Mikro Pempek Whetyningtyas, Aprilia; Faidah, Faridhatun; Nadia, Linda Putri
Unri Conference Series: Community Engagement Vol 6 (2024): Seminar Nasional Pemberdayaan Masyarakat
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/unricsce.6.267-272

Abstract

Entrepreneurial development can improve the community's economy by opening new jobs and helping increase economic growth. Business actors must be adaptive to technology to increase their turnover. The partner of this service activity is the Pempek micro business "Hanif," located at Muria Indah Housing, Kudus Regency. Partners have not implemented financial recording management in running their business, such as not doing business analysis calculations. In its production activities, the pempek business "Hanif" still uses a manual machine to grind fish meat, so it still takes a long time to make pempek. In addition, the pempek "Hanif" business has been selling its products offline through resellers and depositing them at Joy and Chyntia Bakery in Kudus. This service activity aims to provide solutions by providing training in business analysis calculations, the application of meat grinder machine technology to increase production capacity and digital marketing training to maximize sales and products that the wider community can know. The output of this community service activity is an increase in partner empowerment, namely increasing partner knowledge related to business analysis, increasing the number and capacity of production, increasing the number of assets, increasing partner sales turnover, and improving partner skills in digital marketing.
The Impact of Religiosity and Perceived Risk on Sharia Investment Decisions: The Mediating Effect of Perceived Trust Kusumawati, Rita; Nadia, Linda Putri; Jaboob, Mohammed
Journal of Islamic Economic and Business Research Vol. 5 No. 1: June 2025
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jiebr.v5i1.304

Abstract

This study empirically tests the influence of risk perception and religiosity on Sharia investment decisions with a perception of trust as a mediating variable. This quantitative study uses a questionnaire survey method. The questionnaire was distributed online using Google Forms. The research sample was taken using a purposive sampling technique with the criteria of being at least 17 years old, Muslim, and having or currently investing in Sharia stocks on the IDX. While hypothesis testing was carried out using Partial Least Square (PLS). The results show that religiosity can increase perceived trust and sharia investment decisions. Perceived risk only affects Sharia investment decisions and does not affect perceived trust. Indirect results show that perceived trust only partially mediates the relationship between religiosity and Sharia investment decisions and does not mediate perceived risk in Sharia investment decisions. This study contributes to developing the Theory of Planned Behavior regarding the factors influencing Sharia investment decisions. The results of this study can serve as a reference for OJK, BEI, and Sharia investment managers in formulating policies on Sharia investments that promote sustainable growth, safeguard investor interests, and uphold the integrity of the Sharia investment market. The research sample is narrow and conducted quantitatively, so the research results are less broad and in-depth.
Do Geopolitical Risk and Economic Uncertainty Harm Bank Credit ? Evidence From the Indonesian Bank Nadia, Linda Putri; Krisnanda, Krisnanda; Sa'adah, Wahidatun Nailis; Yasin, Rozaq Muhammad
Jurnal Riset Ilmu Ekonomi Vol. 4 No. 1 (2024): Jurnal Riset Ilmu Ekonomi (JRIE) Edisi April 2024
Publisher : Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrie.v4i1.121

Abstract

This study examines how economic uncertainty and geopolitical risks affect credit growth. It analyzes data from 47 Indonesian banks from 2008 to 2022.  The study employs purposive sampling to select 47 Indonesian banks based on loan and financial data availability, resulting in 456 observation data. Economic uncertainty and geopolitical risk significantly reduce overall bank credit growth. Further investigation into different proxies of independent variables derived from various regression model specifications has a robust result indicating the negative impact on credit growth. The analysis highlights that lagged economic uncertainty and geopolitical risk values continue to impact current credit growth dynamics, emphasizing their persistent effects. Robustness tests further support these findings, confirming the negative impact of lagged economic uncertainty and geopolitical risk on credit growth. Based on the results, the study contributes to the literature on the effects of economic uncertainty and geopolitical risks on credit growth, supporting the real options theory and the precautionary motive hypothesis. It offers key policy recommendations: reduce economic uncertainty and geopolitical risk, monitor and manage their persistent impacts, strengthen financial system resilience through robust regulation, and promote sustainable economic growth via infrastructure investment, innovation, and structural reforms.
The Effect of Green Bonds on Bank Stability Supriyono, Supriyono; Athoillah, Muhammad Bareza; Febriyani, Aulia; Syanti, Liana; Wulandari, Sekar Pramesti; Nadia, Linda Putri
Jurnal Analisis Bisnis Ekonomi Vol 23 No 1 (2025)
Publisher : Universitas Muhammadiyah Magelang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31603/bisnisekonomi.v23i1.14805

Abstract

This study investigates the impact of green bond issuance on banking stability in Indonesia, emphasizing the moderating roles of capitalization and liquidity. Panel data from 47 commercial banks during the 2018–2023 period (282 bank-year observations) were analyzed using purposive sampling, with random effects, fixed effects, and OLS approaches employed. The results reveal that green bonds significantly enhance bank stability. Bank capitalization strengthens this positive effect, while liquidity weakens it. Furthermore, ROA contributes positively to stability, whereas inflation and GDP growth show no significant influence. The findings highlight that issuing green bonds alone is insufficient to improve bank stability without strong capital support. Thus, regulatory authorities should provide capital-based incentives, while bank management must strengthen capitalization and profitability to achieve sustainable financial benefits. This research contributes to financial literature by providing empirical evidence from emerging markets, particularly within the Indonesian banking system.