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All Journal TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi Jurnal Pengabdian Masyarakat dan Riset Pendidikan
M. Akbar
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Other

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Penerapan Model Pembelajaran Course Review Horay dalam Meningkatkan Hasil Belajar Siswa : Penelitian M. Akbar; Emmi Azis; Basri
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 1 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 1 (Juli 2025 -
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

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Penelitian ini bertujuan untuk mengetahui bagaimana penerapan model pembelajaran course riview horay dalam meningkatkan hasil belajar siswa. Adapun jenis penelitian yang digunakan adalah metode penelitian kualitatif. Data yang diperoleh dan diolah merupakah hasil penilaian soal pre-test dan post-test siswa kelas XI F4 SMAN 26 Bone. Teknik pengumpulan data yang digunakan dalam penelitian ini adalah observasi, tes dan dokumentasi dengan terjun langsung ke lokasi penelitian. Hasil penelitian yang diperoleh penulis adalah terdapat peningkatan hasil belajar siswa dengan penerapan model pembelajaran course review horay pada siswa kelas XI F4 di SMA 26 Bone dengan nilai thitung > ttabel atau 27,140 > 1,693 dan nilai sig sebesar 0,000 < 0,05. Dengan demikian, Ha diterima. Selain itu, analisis data menunjukkan bahwa semua siswa mengalami peningkatan nilai yang signifikan setelah penerapan model pembelajaran course review horay dengan rata-rata nilai pre-test sebelum penerapan model adalah 40,94, sementara rata-rata nilai post-test meningkat menjadi 82,97. Selisih antara rata-rata nilai pre-test dan post-test adalah 42,03 yang menunjukkan peningkatan yang signifikan dalam hasil belajar siswa.
Penerapan Metode Importance Performance Analysis (IPA) terhadap Tingkat Kepuasan Nasabah pada PT. Bank Central Asia Tbk Berbasis Android M. Akbar; Faisal Amir Harahap
TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi Vol 5 No 2 (2025): TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi
Publisher : Universitas Methodist Indonesia

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PT. Bank Central Asia Tbk KCP Pulo Brayan is one of the branches that has many customers carrying out transactions according to customer needs. One of the missions of PT Bank Central Asia Tbk KCP Pulo Brayan is to understand customer needs and provide support services to achieve optimal levels of customer satisfaction. The assessment of the level of customer satisfaction of each branch is carried out by the head office by conducting random telephone calls to customers who transact at KCP Pulo Brayan. The weakness of the assessment system is the lack of transparency of the results of customer satisfaction assessments conducted by the head office to the KCP Pulo Brayan office. KCP Pulo Brayan is still not optimal in service evaluation so that the evaluation results from customer assessments are still considered very lacking by the head office. To overcome this problem, PT. Bank Central Asia Tbk KCP Pulo Brayan requires a system to determine the level of customer satisfaction. The system developed uses a questionnaire filled out by customers with Android devices. The result of the customer satisfaction level system is an application system designed based on Android for the customer service system at KCP Pulo Brayan with the application of the Importance Performance Analysis (IPA) method. The application of this method aims to identify service attributes that need primary attention, as well as being the basis for providing recommendations to improve overall service quality.
Co-Authors Basri Emmi Azis Faisal amir harahap