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Pengaruh Penerapan Rekam Medis Elektronik terhadap Kualitas Pelayanan pada Unit Gawat Darurat di Rumah Sakit Santosa Bandung Kopo Rizki Tomi Resna Suhendar; Farida Yuliaty; Rukhiyat Syahidin; Taufan Nugroho; Vip Paramata; Kosasih Kosasih
Jurnal Ilmu Kesehatan dan Gizi Vol. 4 No. 2 (2026): April: Jurnal Ilmu Kesehatan dan Gizi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jig.v4i2.8951

Abstract

This regulation, which requires all healthcare facilities to implement EMR by December 31, 2023, stemmed from the emergence of Health Ministerial Regulation No. 24 of 2022. Santosa Hospital, Bandung Kopo, has implemented EMR, but no research has been conducted on it. This study aimed to determine the effect of EMR implementation on service quality in the emergency unit at Santosa Hospital, Bandung Kopo. The research methods used were descriptive verification analysis and multiple linear regression analysis. Data collection used a questionnaire distributed to all emergency unit staff. The results of the descriptive analysis were generally considered very good. The results of the verification analysis, both partially, showed a negative and insignificant effect on system quality and service quality, while information quality and use statistics showed a positive and significant effect. Simultaneously, these positive and significant effects were proven, and the researchers recommend maintaining and further improving them.
Peningkatan Efektivitas Manajemen Kesehatan Melalui Implementasi Teknologi Informasi Jimmy Triputra; Nurhayati Nurhayati; Risda Choirunisa; Tria Pamungkasari; Vip Paramata
Jurnal Ilmiah Kedokteran dan Kesehatan Vol. 3 No. 1 (2024): Januari : Jurnal Ilmiah Kedokteran dan Kesehatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/klinik.v3i1.2319

Abstract

This research aims to evaluate the impact of information technology implementation in healthcare management. By analyzing data from the periods before and after implementation, we identified significant changes in operational efficiency and healthcare service quality. The findings of this research provide valuable insights for healthcare organizations to optimize their management. The implementation of information technology has positively contributed to operational efficiency. Administrative processes and inventory management have seen a 20% increase in efficiency, creating a more effective and organized environment. Furthermore, data analysis also indicates a decrease in response time to patient needs, enhancing the overall responsiveness of healthcare services. Insights gained from this research can assist healthcare organizations in identifying areas for improvement in their management. By understanding the positive impact of information technology implementation, organizations can take strategic steps to enhance operational performance and improve the patient experience.