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All Journal Jurnal Dehasen Mengabdi
Febriansa, M Rahman
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Agriculture, Biological Sciences & Forestry Humanities Economics, Econometrics & Finance Education Social Sciences

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Sosioalisasi Pelayanan Prima Kepada Laundry Cahaya Terang Nirmalawati, Nirmalawati; Monique Ds, Eska Prima; Febriansa, M Rahman; Yudi, Yudi; Nasution, Suswati
Jurnal Dehasen Mengabdi Vol 3 No 2 (2024): September-Februari
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jdm.v3i2.6397

Abstract

This study explores the implementation of strategies for providing excellent customer service at "Cahaya Terang" laundry. Through literature review, case studies, and interviews with business owners and managers, the research identifies key practices for enhancing customer experience in laundry services. Results highlight the significance of employee training, efficient workflow management, quality control measures, and customer feedback mechanisms. The study underscores the importance of integrating these elements to cultivate a culture of customer-centricity and ensure sustained business success. Practical implications and recommendations for stakeholders, including business owners, employees, and customers, are also discussed.
Co-Authors Monique Ds, Eska Prima Nasution, Suswati Nirmalawati Nirmalawati Yudi Yudi