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All Journal Asia Pacific Journal of Management and Education Jurnal Manajemen Pemasaran dan Perilaku Konsumen
Pramana, I Made Gede Andita
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Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Other

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Factors Influencing Online Academic Performance Among University Students Ng, Hee Song; Kuek, Thiam Yong; Chen, Kah Huan; Chang, Jia Hao; Chee, Yu Ping; Chen, Li Jun; Pramana, I Made Gede Andita; Indrayana, Andy Ramadhan; Singh, Ayushi; Zirape, Saurabh
Asia Pacific Journal of Management and Education (APJME) Vol 6, No 2 (2023): July 2023
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v6i2.2213

Abstract

In recent years, the COVID-19 pandemic has made a significant impact on education around the world. Nevertheless, the governments of these nations have discovered a way to try to alleviate the education crisis during the pandemic by offering online academic classes. Students can continue to study without interfering with their future courses, and they will not underestimate their studies since they have been isolated at home for a long time. The purpose of this research is to investigate the factors influencing online academic performance among university students. This study used survey questionnaires, and a total of 155 university students were picked to take part in this research via Google Forms. The results indicate that academic staff responsibilities, ease of use and university guidance are significantly related to online academic performance. However, course design and content, motivation, perceived usefulness and student willingness are not significantly related to online academic performance.
Factors Influencing Online Academic Performance Among University Students Ng, Hee Song; Kuek, Thiam Yong; Chen, Kah Huan; Chang, Jia Hao; Chee, Yu Ping; Chen, Li Jun; Pramana, I Made Gede Andita; Indrayana, Andy Ramadhan; Singh, Ayushi; Zirape, Saurabh
Asia Pacific Journal of Management and Education (APJME) Vol 6, No 2 (2023): July 2023
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v6i2.2213

Abstract

In recent years, the COVID-19 pandemic has made a significant impact on education around the world. Nevertheless, the governments of these nations have discovered a way to try to alleviate the education crisis during the pandemic by offering online academic classes. Students can continue to study without interfering with their future courses, and they'll not underestimate their studies since they have been isolated at home for a long time. The purpose of this research is to look into the factors that influence online academic performance among university students. Furthermore, the aim of the research is to investigate the link between student willingness, motivation, academic staff responsibilities, course design and content, perceived usefulness, ease of use, and university guidance. A total of 155 university students had been picked to take part in this research via “Google Form”.
Analysis of The Effect of Servicescape on Retail Customer Satisfaction Pramana, I Made Gede Andita; Waluyowati, Nur Prima
Jurnal Manajemen Pemasaran dan Perilaku Konsumen Vol. 4 No. 3 (2025)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jmppk.2025.04.3.23

Abstract

Purpose  – The purpose of this research is to determine the effect of servicescape on customer satisfaction at GrandLucky Superstore Sunset Road Kuta.   Design/methodology/approach – This study uses an explanatory research design to examine the relationship between variables through hypothesis testing. The sample consists of 102 respondents selected using purposive sampling, with criteria of being at least 18 years old and having made purchases more than twice. Data were analyzed using multiple linear regression with SPSS, supported by validity tests, reliability tests, and classical assumption tests. Model fit was tested using the F-test, while hypothesis testing was conducted using the t-test.   Findings – The results show that servicescape dimensions (physical dimension, social dimension, socially symbolic dimension, and natural dimension) simultaneously have a positive and significant effect on customer satisfaction. However, the socially symbolic dimension does not have a significant partial effect on customer satisfaction.   Originality/value – This study highlights the role of servicescape dimensions in shaping customer satisfaction in a retail supermarket context, providing insight into which environmental factors are most influential in enhancing customer experience.
Co-Authors Chang, Jia Hao Chee, Yu Ping Chen, Kah Huan Chen, Li Jun Indrayana, Andy Ramadhan Kuek, Thiam Yong Ng, Hee Song Singh, Ayushi Waluyowati, Nur Prima Zirape, Saurabh