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All Journal Tuturan: Jurnal Ilmu Komunikasi, Sosial dan Humaniora Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan
Dinda Fitriyani
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

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Analisis Sistem Pelayanan Rawat Jalan di Rumah Sakit Umum Daerah Koja Dinda Fitriyani; Christian Wiradendi Wolor; Marsofiyati Marsofiyati
Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan Vol. 1 No. 4 (2023): Desember: MASIP: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/masip.v1i4.470

Abstract

This research uses qualitative research methods with a case study approach, observation, interviews, and data collection which aims to answer questions about how the outpatient service system at Koja Hospital. This qualitative research is based on primary and secondary data. Primary data in this study was obtained by conducting observations, interviews, and documentation, while secondary data was obtained through books, previous research, and articles related to the research. The outpatient service system at Koja Hospital still has obstacles in the system, including data entry constrained by signals because it uses a computerized system, the system has an error, sometimes the patient has been called by the nurse several times to be examined but the patient is not in place. From the results of this study, Koja Regional General Hospital already has an adequate system by using an online system, namely SIDOLAN, with this system it will make it easier for patients to seek outpatient treatment according to the intended polyclinic and the intended specialist.
Analisis Sistem Penyimpanan Arsip Dinamis pada PT ASDP Indonesia Ferry (Persero) Dinda Fitriyani; Christian Wiradendi Wolor; Adnan Kasofi
TUTURAN: Jurnal Ilmu Komunikasi, Sosial dan Humaniora Vol. 3 No. 1 (2025): TUTURAN: Jurnal Ilmu Komunikasi, Sosial dan Humaniora
Publisher : Institut Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47861/tuturan.v3i1.1457

Abstract

This research was conducted at PT ASDP Indonesia Ferry (Persero) with the aim of determining the coding classification system for storing dynamic archives, obstacles, and solutions to the dynamic archive storage system. This research design uses descriptive qualitative research and a case study approach to provide a comprehensive picture of the manual archive storage system in the correspondence system. The unit of analysis in this study is employees in the Property and General Division, PT ASDP Indonesia Ferry (Persero) who often store dynamic archives manually which are archived in the archive warehouse. Data collection techniques are carried out using several methods including observation, interviews, and documentation. The results of this study indicate that the coding classification system for storing archives manually uses a system based on their respective divisions. For storing the archives, they are archived in the archive warehouse, namely the PGN Mas Warehouse and the BGR Warehouse, which are located very far from the head office, so that in storing the archives manually, there are obstacles, namely the difficulty of finding the archives again when the archives are needed. One solution to overcome these obstacles is by communicating between the archivist and the division that needs the letter and the archivist will make a simple index. Therefore, the results of this study are expected to be suggestions and input regarding the manual archive storage system in the correspondence system for future improvements.
Co-Authors Adnan Kasofi Christian Wiradendi Wolor Marsofiyati Marsofiyati