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MEASUREMENT OF PATIENT SATISFACTION BASED ON THE QUALITY OF INTERACTION WITH NURSES IN PUBLIC HOSPITALS IN INDONESIA Nabila, Rahma; Raharjo, Slamet; Rahayu Pramadya, Sugeng
Jurnal Multidisipliner Bharasa Vol 3 No 02 (2024): Jurnal Multidisipliner Bharasa
Publisher : Institut Teknologi Bisnis dan Kesehatan Bhakti Putra Bangsa Indonesia

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Abstract

This study aims to measure patient satisfaction based on the quality of interaction with nurses in public hospitals in Indonesia. The quality of interaction between nurses and patients is one of the important indicators in determining the level of patient satisfaction with health services. This study uses a quantitative method with a survey approach, where data is collected through questionnaires distributed to patients in several public hospitals. The variables analyzed included communication, empathy, attention, and responsiveness of nurses in serving patients. The results showed that there was a significant positive correlation between the quality of nurse-patient interaction and the level of patient satisfaction. Effective communication and empathetic attitudes of nurses have proven to be the main factors that affect patients' perception of the quality of services received. In addition, the attention and responsiveness of nurses in handling patient complaints also contributes significantly to the level of satisfaction. The implications of this study show that improving the quality of interaction between nurses and patients can be an effective strategy in increasing patient satisfaction in public hospitals. Therefore, training that focuses on improving nurses' communication and empathy skills is highly recommended to be implemented in hospitals. Thus, better health services can be achieved, which ultimately contributes to improving the quality of life of patients in Indonesia.
Exploring the Factors Affecting the Student's Acceptance of Using IAIN Ponorogo E-Learning through the UTAUT Model Nabila, Rahma; Priyanto, Priyanto; Shiddiq, Jamaluddin
Elinvo (Electronics, Informatics, and Vocational Education) Vol. 9 No. 1 (2024): Mei 2024
Publisher : Department of Electronic and Informatic Engineering Education, Faculty of Engineering, UNY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/elinvo.v9i1.67427

Abstract

This study aims to analyze the factors affecting the student's acceptance of e-learning IAIN Ponorogo through the UTAUT model, which consists of four primary constructs: performance expectancy, effort expectancy, social influences, and facilitating conditions. Those constructs are influenced strongly by moderating variables, which include age, gender, experience, and volunteerism of use. This model will be used to analyze the e-learning system of IAIN Ponorogo based on LMS Moodle version 1.9.15 with slight modifications. The research type is quantitative-explanative research. The subjects are students of IAIN Ponorogo, with 400 respondents as a sample from a total population of 8112 students using a stratified random sampling technique. Data was collected from the results of a closed questionnaire and analyzed by the Partial Least Square (PLS) method with WarpPLS software, which consists of three steps: the design of the inner model, the outer model, and the evaluation of the model. The findings indicated that: (1) Facilitating condition factors have a positive and insignificant effect on students' behavior with a parameter coefficient value of 0.7% and a p-value greater than 5%; (2) The interest in use factor has a positive and significant effect on the use behavior of students with a parameter coefficient value of 0.735 and a p-value greater than 5%.
Meningkatkan Literasi dan Kreativitas Siswa Melalui Majalah Dinding (MADING) di SDN 06 Sungai Kayu Ara Kabupaten Siak Sakur, Sakur; Julita, Sari; Simbolon, Parsiholan; Azmi, Muhammad Fiqri; Nabila, Rahma; Zulhendri, Zulhendri
Journal of Community Sustainability Vol. 2 No. 2 (2025): Juni 2025
Publisher : EL-EMIR INSTITUTE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63477/jocs.v2i2.279

Abstract

This research aims to increase student literacy and creativity at SD Negeri 06 Sungai Kayu Ara through the activity of making wall magazines (mading) with the theme "Heroes' Day". This activity was carried out by the UNRI 2024 Service Team by involving students in the process of creating poetry, short stories and pictures related to the theme of heroism. The research method used is descriptive with a qualitative approach, through data collection techniques in the form of observation, interviews, documentation. The research results showed that this activity was successful in increasing students' reading interest and writing skills, as well as stimulating their creativity in producing works of art and visual designs. Apart from that, this activity also strengthens students' understanding of heroic values and improves social skills through collaboration in making wall magazines. Overall, making wall magazines has proven to be effective in developing students' literacy and creativity, and can be used as a creative and fun alternative learning method in schools, especially in rural areas.
Pembuatan Konten Video Tiktok Techno Infinity (PT Nirmala Olah Daya Informasi) Nabila, Rahma; Sujana, Aprianti Putri; Insanudin, Entik
eProceedings of Applied Science Vol. 11 No. 4 (2025): Agustus 2025
Publisher : eProceedings of Applied Science

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Abstract

Perusahaan Techno Infinity menghadapi tantangan dalam merumuskan strategi pembuatan konten yang relevan, menarik, serta mampu menjangkau audiens secara luas melalui platform TikTok pada akun @techno.infinity. Untuk mengatasi tantangan tersebut, diterapkan metode produksi konten yang terdiri atas tiga tahapan utama, yakni pra-produksi, produksi, dan pasca produksi. Hasil implementasi strategi ini menunjukkan peningkatan yang signifikan terhadap jumlah tayangan video, interaksi pengguna, serta respons positif dari audiens. Selama periode 10 bulan, sebanyak 100 konten telah dipublikasikan dengan rata-rata tayangan lebih dari 600 per konten. Salah satu konten berhasil mencapai tingkat keterlibatan (engagement rate) tertinggi sebesar 13,8%, yang tergolong dalam kategori tinggi. Nilai tersebut diperoleh dari akumulasi jumlah suka, komentar, bagikan, dan simpan. Capaian ini mencerminkan efektivitas strategi konten dalam menarik perhatian serta mendorong partisipasi aktif pengguna secara langsung di platform TikTok. Kata kunci— Produksi konten, strategi digital, engagement rate.