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Quality Of Service Of The Rehabilitation Section At The Palu City National Narcotic Board Rachmat Agung; Frederikus Antonius Mana; Umiyati Haris; Syahrabudin Husein Enala; Muhammad Novan Prasetya
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 22 No. 1 (2024): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/dialektika.v22i1.216

Abstract

This research aims to find out the quality of the rehabilitation section services at the Palu City National Narcotics Agency Office. The type of research used is qualitative research. The determination of informants was carried out purposively. The types of data used are primary and interactive data from Miles and Huberman, namely data collection, data reduction, data presentation and drawing conclusions. The theory used is the theory of Parasuraman, Zeithaml and Berry in Pasolong (2007). The results of the research show that the quality of services of the Rehabilitation Section at the Palu City National Narcotics Agency Office cannot be said to be effective so that the output produced is not optimal and in accordance with the quality of public services. Despite the many obstacles and problems that occur when providing services to the community regarding the provision of services in the rehabilitation section at the Palu City National Narcotics Agency Office. There is a need to increase the provision of services to the community, especially in terms of rehabilitation services to people who abuse drugs, both in terms of mentoring and providing moral support to victims of drug abuse. Thus, the researchers draw the conclusion that the quality of the rehabilitation section services at the Palu City National Narcotics Agency Office is not optimal.
Optimizing the Role of the Health Service in Handling and Preventing Stunting in Merauke Regency, South Papua Rachmat Agung; Ilham Majid
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 22 No. 3 (2024): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/dialektika.v22i3.381

Abstract

This research has a phenomenon, namely that in Merauke Regency there are still problems with stunting, the lack of a fixed place to carry out posyandu activities and the lack of understanding of parents regarding child rearing patterns. The aim of this research is to determine the Optimization of the Role of the Health Service in handling Stunting in Merauke Regency and to determine the obstacles in the Role of the Health Service in Handling Stunting in Merauke Regency. The theory used, according to Jim Ife (in Pawalin, 2017), has several indicators, namely Facilitative Role, Educational Role, Representational Role and Technical Role. The research method used by the author in this research is the Qualitative Method, this method is related to opinions, thoughts, ideas or confidence in the objects to be researched, all the required data is presented in the form of words and language. The results of the research show that handling of stunting in Merauke Regency includes several programs, namely Posyandu, Pregnant Women's Class, PTTD, and PMT, there is socialization in the form of counseling carried out at meetings such as posyandu and mothers' groups with the assistance of the Community Health Center and cadres. village cadres. This is done with the hope that the public will be aware of the importance of health regarding Stunting Management so that they are free from stunting in the future. Several factors that become obstacles in handling stunting are the lack of understanding of parents regarding parenting patterns, eating patterns, a clean environment and the lack of a fixed place to carry out posyandu activities.