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Quality Of Service Of The Rehabilitation Section At The Palu City National Narcotic Board Rachmat Agung; Frederikus Antonius Mana; Umiyati Haris; Syahrabudin Husein Enala; Muhammad Novan Prasetya
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 22 No. 1 (2024): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/dialektika.v22i1.216

Abstract

This research aims to find out the quality of the rehabilitation section services at the Palu City National Narcotics Agency Office. The type of research used is qualitative research. The determination of informants was carried out purposively. The types of data used are primary and interactive data from Miles and Huberman, namely data collection, data reduction, data presentation and drawing conclusions. The theory used is the theory of Parasuraman, Zeithaml and Berry in Pasolong (2007). The results of the research show that the quality of services of the Rehabilitation Section at the Palu City National Narcotics Agency Office cannot be said to be effective so that the output produced is not optimal and in accordance with the quality of public services. Despite the many obstacles and problems that occur when providing services to the community regarding the provision of services in the rehabilitation section at the Palu City National Narcotics Agency Office. There is a need to increase the provision of services to the community, especially in terms of rehabilitation services to people who abuse drugs, both in terms of mentoring and providing moral support to victims of drug abuse. Thus, the researchers draw the conclusion that the quality of the rehabilitation section services at the Palu City National Narcotics Agency Office is not optimal.
STRATEGY TO EFFECTIVELY MAKE E-KTP BY THE POPULATION AND CIVIL REGISTRATION OFFICE OF NAGEKEO DISTRICT Frederikus Antonius Mana; Syahrabuddin H. Enala; Muhammad N. Prasetya; Rachmat AP. Parukka
Nusantara Hasana Journal Vol. 4 No. 2 (2024): Nusantara Hasana Journal, July 2024
Publisher : Yayasan Nusantara Hasana Berdikari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59003/nhj.v4i2.1186

Abstract

Effective and efficient public service is one of the main objectives of the government in organizing government. One form of important public service is the issuance of Population Identification Cards (E-KTP) by the Population and Civil Registration Service (Dukcapil). This study aims to analyze the implementation of the "jemput bola" strategy in improving the quality of E-KTP issuance services at Dukcapil Nagekeo Regency. The research method used is a qualitative method with a case study approach. Data collection was carried out through interviews, observations, and documentation studies. The results of the study indicate that the implementation of the "jemput bola" strategy at Dukcapil Nagekeo Regency has been running quite well. This strategy has proven effective in increasing public accessibility to E-KTP issuance services, especially for people living in remote or hard-to-reach areas. However, there are still several obstacles faced, such as limited human resources and infrastructure, as well as suboptimal coordination between Dukcapil and the village/district government. The recommendations that can be given are the need to increase the number of "jemput bola" officers, improve infrastructure, and improve coordination between Dukcapil and the village/district government to reach the entire community in making E-KTP.
Membagikan Cahaya Pengetahuan : Pengabdian Kepada Masyarakat Melalui Program Kampus Mengajar Nurkholis Syukron; My Ismail; Frederikus Antonius Mana; Hafsemi Rapsanjani; Denvy Meidian Daoed
Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat Vol. 2 No. 2 (2024): Juni : Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/kegiatanpositif.v2i2.948

Abstract

This article discusses the ‘Kampus Mengajar’ programme as an initiative to expand the accessibility of education and knowledge to the community. The main focus of the programme is to contribute positively to the community through the distribution of basic literacy knowledge from Musamus University students to targeted schools. This article will explore the concept, implementation and impact of the ‘Kampus Mengajar’ programme as a form of community service. The ‘Kampus Mengajar’ programme is an initiative of the Indonesian government that involves students as agents of change to assist the learning process in school. The article method used is descriptive with a qualitative approach in several primary schools in Merauke Regency. The results showed that the ‘Kampus Mengajar’ programme successfully improved students‘ learning motivation, teaching skills and introduced creative learning methods that are adaptive to local conditions. In addition, the programme also strengthened the relationship between universities and local communities and improved students' social awareness and professional skills. However, the study also identified some challenges such as programme sustainability and limited resources. Overall, the ‘Kampus Mengajar’ programme has a great potential in improving the quality of education in remote areas and can serve as a model for other community service programmes
Analisis Kemampuan Sumberdaya Manusia Dalam Perencanaan dan Pengelolaan Anggaran Desa di Kampung Kweel Kabupaten Merauke Enala, Syahrabudin Husein; Frederikus Antonius Mana; Umiyati Haris; Parman
Papsel Journal of Humanities and Policy Vol. 1 No. 4 (2024): December 2024
Publisher : PAPSEL Research and Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis kemampuan sumber daya manusia (SDM) dalam perencanaan dan pengelolaan anggaran desa di Kampung Kweel, Kabupaten Merauke. Masalah utama yang diidentifikasi adalah rendahnya kapasitas SDM dalam memahami dan mengimplementasikan prinsip-prinsip perencanaan serta pengelolaan anggaran secara efektif, yang berpotensi menghambat pencapaian pembangunan desa. Studi ini mengisi celah (gap) penelitian sebelumnya yang lebih banyak berfokus pada aspek regulasi dan struktur kelembagaan tanpa mengeksplorasi kapasitas individu dalam proses anggaran desa. Metode penelitian yang digunakan adalah pendekatan kualitatif deskriptif, dengan teknik pengumpulan data berupa wawancara mendalam, observasi lapangan, dan analisis dokumen anggaran desa. Informan penelitian terdiri atas perangkat desa, tokoh masyarakat, dan pendamping desa. Analisis data dilakukan melalui teknik triangulasi untuk memastikan validitas temuan. Hasil penelitian menunjukkan bahwa SDM di Kampung Kweel menghadapi sejumlah kendala, seperti minimnya pemahaman terhadap regulasi keuangan desa, rendahnya keterampilan teknis dalam menyusun dan mengelola anggaran, serta keterbatasan akses pelatihan dan pendampingan. Temuan ini menegaskan perlunya program peningkatan kapasitas SDM melalui pelatihan intensif, penyediaan panduan teknis, dan supervisi berkelanjutan oleh pemerintah daerah. Dengan peningkatan kapasitas SDM, diharapkan perencanaan dan pengelolaan anggaran desa dapat lebih transparan, akuntabel, dan berorientasi pada pembangunan yang berkelanjutan. Kata kunci: Sumber Daya Manusia, Perencanaan Anggaran, Pengelolaan Anggaran, Kampung Kweel, Kabupaten Merauke.
The Role of Village Heads in Development Human Resources of Productive Age Frederikus Antonius Mana; Syahruddin; Syahrabudin Husein Enala; Wa Ode Suriani
Papsel Journal of Humanities and Policy Vol. 1 No. 4 (2024): December 2024
Publisher : PAPSEL Research and Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63185/pjhp.v1i4.65

Abstract

Improving the quality of public services is very important to improve community welfare and the competitiveness of human resources (HR). However, in remote areas such as Papua, unequal access to education, health and infrastructure is a serious challenge. This research focuses on the role of the Tof-Tof Village Government in developing productive age human resources. With a qualitative case study approach, data was collected through interviews, observation and documentation involving village officials and the community. The research results show that the Tof-Tof Village Government plays an important role as a motivator, facilitator and mobilizer in providing access to education, skills training and infrastructure development. Despite facing geographic constraints and limited resources, the initiative significantly improved the skills of local communities, with a 25% increase in competency scores among training participants. Challenges such as budget constraints and coordination were successfully overcome through innovative strategies. This research contributes to understanding the dynamics of human resource development in remote areas and provides policy recommendations for sustainable and inclusive development programs.
IMPLEMENTASI PROGRAM KELUARGA HARAPAN (PKH) DALAM UPAYA PENINGKATAN KELUARGA SEJAHTERA DI KAMPUNG SUMBER REJEKI DISTRIK KURIK KABUPATEN MERAUKE Eka Sugiarti Setianingrum; David Laiyan; Syahrabudin Husein Enala; Frederikus Antonius Mana
Papsel Journal of Humanities and Policy Vol. 2 No. 1 (2025): March 2025
Publisher : PAPSEL Research and Consulting

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Abstract

This study aims to analyze the implementation of the Family Hope Program (PKH) in Sumber Rejeki Village by assessing aspects such as policy objectives and targets, resources, organizational characteristics, implementer attitudes, inter-organizational communication, as well as the economic, social, and political environment. The research method used is a qualitative approach with in-depth interviews conducted with key informants, including policy implementers, PKH assistants, and beneficiaries. The findings indicate that the PKH policy's objectives are well understood by the target community, but there are challenges related to uneven aid distribution, leading to social injustice among more vulnerable groups. The available resources, while adequate, have not been optimally utilized to reach all impoverished communities, especially those in remote areas. The characteristics of the implementing organization show good coordination, but improvements are needed in transparency and communication with the public, particularly those not registered as beneficiaries. The professional and empathetic attitude of the implementers greatly supports the program's success, although there are shortcomings in communication and outreach to the general public. The economic, social, and political environment plays a significant role in the successful implementation of PKH, with challenges such as social jealousy and local political factors affecting aid distribution. Therefore, it is recommended to enhance transparency in the data collection and aid distribution processes, strengthen the capacity of social assistants, and expand outreach efforts to ensure that the PKH program is more equitable and effective in achieving its goals.